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Pete.Green
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247978 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

This topic has been closed for replies.

910 replies

Participant
February 18, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF65FFAD472 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF65E2B9B24 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF65E2B9149 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF65D7828B4 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF65D782341 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF65D7823E1 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF65D782361 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF65D78F6AD base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF65E3007D5 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF65E303758 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF65E30313A base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF65E2DD959 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF65BD35BA8 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF65BD35C46 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF65BD29159 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF65BD3FDE1 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF65BFF4C32 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF65BD2BBCE base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF65BF8CA62 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE4B3E7034 base: 0x00007FFE4B3D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE4C2E2651 base: 0x00007FFE4C290000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
February 18, 2022

Hi! I am getting an error when I try to use Blending Options and or layer styles! 😞 Thank you for any help in advance! (I already reinstalled Photoshop from the Creative Cloud - but no help.) This is the message I got from the Program Error Dignostic Plugin:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x113c6eb00 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x0000000113c6eb3c Adobe Photoshop 2022 + 86072124'
1 address: 0x11166a574 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x000000011166a574 Adobe Photoshop 2022 + 46208372'
2 address: 0x11166a7c1 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x000000011166a7c1 Adobe Photoshop 2022 + 46208961'
3 address: 0x111668915 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x0000000111668915 Adobe Photoshop 2022 + 46201109'
4 address: 0x1116688ae base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x00000001116688ae Adobe Photoshop 2022 + 46201006'
5 address: 0x11166b5c9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x000000011166b5c9 Adobe Photoshop 2022 + 46212553'
6 address: 0x11166b60c base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x000000011166b60c Adobe Photoshop 2022 + 46212620'
7 address: 0x110905660 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x0000000110905660 Adobe Photoshop 2022 + 32163424'
8 address: 0x110929b2a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x0000000110929b2a Adobe Photoshop 2022 + 32312106'
9 address: 0x10f91a82f base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x000000010f91a82f Adobe Photoshop 2022 + 15472687'
10 address: 0x110525a94 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x0000000110525a94 Adobe Photoshop 2022 + 28101268'
11 address: 0x10f2d7dd9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x000000010f2d7dd9 Adobe Photoshop 2022 + 8908249'
12 address: 0x10f2c80c1 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x000000010f2c80c1 Adobe Photoshop 2022 + 8843457'
13 address: 0x10f2b75b0 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x000000010f2b75b0 Adobe Photoshop 2022 + 8775088'
14 address: 0x10f2b7330 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '14  Adobe Photoshop 2022                0x000000010f2b7330 Adobe Photoshop 2022 + 8774448'
15 address: 0x10f2f17f6 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x000000010f2f17f6 Adobe Photoshop 2022 + 9013238'
16 address: 0x10f2f32f3 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x000000010f2f32f3 Adobe Photoshop 2022 + 9020147'
17 address: 0x11006bd05 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x000000011006bd05 Adobe Photoshop 2022 + 23145733'
18 address: 0x11006b14f base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x000000011006b14f Adobe Photoshop 2022 + 23142735'
19 address: 0x1100763d9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x00000001100763d9 Adobe Photoshop 2022 + 23188441'
20 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
21 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '21  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
22 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '22  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
23 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '23  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
24 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '24  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
25 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '25  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
26 address: 0x1115a28b9 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '26  Adobe Photoshop 2022                0x00000001115a28b9 Adobe Photoshop 2022 + 45390009'
27 address: 0x1115b0f3b base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '27  Adobe Photoshop 2022                0x00000001115b0f3b Adobe Photoshop 2022 + 45449019'
28 address: 0x111680ed1 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '28  Adobe Photoshop 2022                0x0000000111680ed1 Adobe Photoshop 2022 + 46300881'
29 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '29  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
30 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '30  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
31 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '31  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
32 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '32  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
33 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '33  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
34 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '34  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
35 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '35  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
36 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '36  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
37 address: 0x111680d8a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '37  Adobe Photoshop 2022                0x0000000111680d8a Adobe Photoshop 2022 + 46300554'
38 address: 0x11168d71f base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '38  Adobe Photoshop 2022                0x000000011168d71f Adobe Photoshop 2022 + 46352159'
39 address: 0x114464378 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '39  Adobe Photoshop 2022                0x0000000114464378 Adobe Photoshop 2022 + 94417784'
40 address: 0x11164b04a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '40  Adobe Photoshop 2022                0x000000011164b04a Adobe Photoshop 2022 + 46080074'
41 address: 0x1107eea87 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '41  Adobe Photoshop 2022                0x00000001107eea87 Adobe Photoshop 2022 + 31021703'
42 address: 0x111648e2a base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '42  Adobe Photoshop 2022                0x0000000111648e2a Adobe Photoshop 2022 + 46071338'
43 address: 0x111537117 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '43  Adobe Photoshop 2022                0x0000000111537117 Adobe Photoshop 2022 + 44949783'
44 address: 0x111537e66 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '44  Adobe Photoshop 2022                0x0000000111537e66 Adobe Photoshop 2022 + 44953190'
45 address: 0x7ff817819457 base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '45  AppKit                              0x00007ff817819457 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4949'
46 address: 0x7ff81778d390 base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '46  AppKit                              0x00007ff81778d390 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2582'
47 address: 0x7ff81778c75a base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '47  AppKit                              0x00007ff81778c75a -[NSWindow(NSEventRouting) sendEvent:] + 352'
48 address: 0x11c168a41 base: 0x11c0ea000 module name: 'AdobeOwl' symbol info: '48  AdobeOwl                            0x000000011c168a41 AdobeOwl + 518721'
49 address: 0x7ff81778ab28 base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '49  AppKit                              0x00007ff81778ab28 -[NSApplication(NSEvent) sendEvent:] + 352'
50 address: 0x111548612 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '50  Adobe Photoshop 2022                0x0000000111548612 Adobe Photoshop 2022 + 45020690'
51 address: 0x111549365 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '51  Adobe Photoshop 2022                0x0000000111549365 Adobe Photoshop 2022 + 45024101'
52 address: 0x14f704932 base: 0x14f645000 module name: 'Spaces' symbol info: '52  Spaces                              0x000000014f704932 _ZN3pga3cef14OSXBrowserView24HandleNSApplicationEventEP11objc_objectP13objc_selectorP7NSEventPFvS3_S5_S7_E + 1314'
53 address: 0x14f6e54e1 base: 0x14f645000 module name: 'Spaces' symbol info: '53  Spaces                              0x000000014f6e54e1 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 241'
54 address: 0x7ff817a441a7 base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '54  AppKit                              0x00007ff817a441a7 -[NSApplication _handleEvent:] + 65'
55 address: 0x7ff81760b93e base: 0x7ff8175dc000 module name: 'AppKit' symbol info: '55  AppKit                              0x00007ff81760b93e -[NSApplication run] + 623'
56 address: 0x111549ee2 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '56  Adobe Photoshop 2022                0x0000000111549ee2 Adobe Photoshop 2022 + 45027042'
57 address: 0x11154c6c6 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '57  Adobe Photoshop 2022                0x000000011154c6c6 Adobe Photoshop 2022 + 45037254'
58 address: 0x11164d29c base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '58  Adobe Photoshop 2022                0x000000011164d29c Adobe Photoshop 2022 + 46088860'
59 address: 0x114455139 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '59  Adobe Photoshop 2022                0x0000000114455139 Adobe Photoshop 2022 + 94355769'
60 address: 0x10ea5d682 base: 0x10ea59000 module name: 'Adobe Photoshop 2022' symbol info: '60  Adobe Photoshop 2022                0x000000010ea5d682 Adobe Photoshop 2022 + 18050'
61 address: 0x11e6a74fe module name: '<unknown module>' symbol info: '61  dyld                                0x000000011e6a74fe start + 462'
 

 

Participant
February 18, 2022

Hi Everyone,

 

Help - PS is freezing up at random and throwing program errors when printing fails, closing the app fails. Photoshop 23.2.0 on Windows 10 Pro. Troubleshooting plugin clipboard contents follows...

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “test123.psd” because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF6938BD472 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF691BC9B24 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF691BC9149 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF691BCAFCA base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF69002023C base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF69002069B base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF69132BFA7 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF691C37501 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF691C36CD5 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF691C1313A base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF691BED959 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF68F645BA8 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF68F645C46 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68F639A97 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF68F64FDE1 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68F904C32 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF68F63BBCE base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF68F89CA62 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFC7B807034 base: 0x00007FFC7B7F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFC7D7C2651 base: 0x00007FFC7D770000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

BrionUH
Participant
February 17, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF7E0FFD472 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DF309B24 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7DF309149 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7DE7D28B4 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DE7D2341 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7DE7D23E1 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7DE7D2361 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7DE7DF6AD base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DF3507D5 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7DF353758 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7DF35313A base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7DF32D959 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7DCD85BA8 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7DCD85C46 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7DCD79159 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7DCD8FDE1 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7DD044C32 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7DCD7BBCE base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7DCFDCA62 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF9B1227034 base: 0x00007FF9B1210000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF9B26A2651 base: 0x00007FF9B2650000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Participant
February 17, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x111eafb00 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000111eafb3c Adobe Photoshop 2022 + 86072124'
1 address: 0x10f8ab574 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010f8ab574 Adobe Photoshop 2022 + 46208372'
2 address: 0x10f8ab7c1 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010f8ab7c1 Adobe Photoshop 2022 + 46208961'
3 address: 0x11274d253 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000011274d253 Adobe Photoshop 2022 + 95105619'
4 address: 0x11274d229 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000011274d229 Adobe Photoshop 2022 + 95105577'
5 address: 0x11274d219 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000011274d219 Adobe Photoshop 2022 + 95105561'
6 address: 0x11274d209 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000011274d209 Adobe Photoshop 2022 + 95105545'
7 address: 0x11274d1cd base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000011274d1cd Adobe Photoshop 2022 + 95105485'
8 address: 0x10f8a854b base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010f8a854b Adobe Photoshop 2022 + 46196043'
9 address: 0x10f8a6195 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010f8a6195 Adobe Photoshop 2022 + 46186901'
10 address: 0x10f8a377b base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010f8a377b Adobe Photoshop 2022 + 46176123'
11 address: 0x10f88d988 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010f88d988 Adobe Photoshop 2022 + 46086536'
12 address: 0x10f88da94 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010f88da94 Adobe Photoshop 2022 + 46086804'
13 address: 0x10f78a3e0 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010f78a3e0 Adobe Photoshop 2022 + 45024224'
14 address: 0x1548374f5 base: 0x154797000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001548374f5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23225f1e base: 0x7fff22d87000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23225f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22db66af base: 0x7fff22d87000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22db66af -[NSApplication run] + 623'
17 address: 0x10f78aee2 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010f78aee2 Adobe Photoshop 2022 + 45027042'
18 address: 0x10f78d6c6 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010f78d6c6 Adobe Photoshop 2022 + 45037254'
19 address: 0x10f88e29c base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010f88e29c Adobe Photoshop 2022 + 46088860'
20 address: 0x112696139 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000112696139 Adobe Photoshop 2022 + 94355769'
21 address: 0x10cc9e682 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010cc9e682 Adobe Photoshop 2022 + 18050'
22 address: 0x7fff204ca621 base: 0x7fff204b5000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff204ca621 start + 1'

 

Mohit Goyal
Community Manager
Community Manager
February 17, 2022

Hi all,  

 

We're happy to announce the release of Photoshop 23.2. This update includes the fix for multiple program errors. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating  

 

Let us know if the update resolves the problem for those affected and share your feedback with us.  

 

Thanks,

Mohit

Participant
February 17, 2022

My error wasn't fixed. I'm still having the same issue.

Participant
February 17, 2022

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x1057862a4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001057862d4 Adobe Photoshop 2022 + 76669652'
1 address: 0x1035144b4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001035144b4 Adobe Photoshop 2022 + 40551604'
2 address: 0x1035146f4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x00000001035146f4 Adobe Photoshop 2022 + 40552180'
3 address: 0x105ee53f4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000105ee53f4 Adobe Photoshop 2022 + 84399092'
4 address: 0x105ee53d0 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000105ee53d0 Adobe Photoshop 2022 + 84399056'
5 address: 0x105ee53c4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000105ee53c4 Adobe Photoshop 2022 + 84399044'
6 address: 0x105ee53b8 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000105ee53b8 Adobe Photoshop 2022 + 84399032'
7 address: 0x105ee5334 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000105ee5334 Adobe Photoshop 2022 + 84398900'
8 address: 0x103511cf4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000103511cf4 Adobe Photoshop 2022 + 40541428'
9 address: 0x10350fab0 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010350fab0 Adobe Photoshop 2022 + 40532656'
10 address: 0x10350d514 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010350d514 Adobe Photoshop 2022 + 40523028'
11 address: 0x1034f7930 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001034f7930 Adobe Photoshop 2022 + 40433968'
12 address: 0x1034f7a58 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x00000001034f7a58 Adobe Photoshop 2022 + 40434264'
13 address: 0x1033fb6b8 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001033fb6b8 Adobe Photoshop 2022 + 39401144'
14 address: 0x1a35a9010 base: 0x1a313f000 module name: 'AppKit' symbol info: '14 AppKit 0x00000001a35a9010 -[NSApplication _handleEvent:] + 76'
15 address: 0x1a31719dc base: 0x1a313f000 module name: 'AppKit' symbol info: '15 AppKit 0x00000001a31719dc -[NSApplication run] + 636'
16 address: 0x1033fc120 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x00000001033fc120 Adobe Photoshop 2022 + 39403808'
17 address: 0x1033fe834 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x00000001033fe834 Adobe Photoshop 2022 + 39413812'
18 address: 0x1034f8290 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x00000001034f8290 Adobe Photoshop 2022 + 40436368'
19 address: 0x105e3e268 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000105e3e268 Adobe Photoshop 2022 + 83714664'
20 address: 0x100e6d67c base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000100e6d67c Adobe Photoshop 2022 + 22140'
21 address: 0x109d450f4 module name: '<unknown module>' symbol info: '21 dyld 0x0000000109d450f4 start + 520'

 

bcarvalhoOSJL
Participant
February 16, 2022

Getting this error when trying to save:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x10eb21b00 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010eb21b3c Adobe Photoshop 2022 + 86072124'
1 address: 0x10c51d574 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c51d574 Adobe Photoshop 2022 + 46208372'
2 address: 0x10c51d7c1 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c51d7c1 Adobe Photoshop 2022 + 46208961'
3 address: 0x10f3bf253 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f3bf253 Adobe Photoshop 2022 + 95105619'
4 address: 0x10f3bf229 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f3bf229 Adobe Photoshop 2022 + 95105577'
5 address: 0x10f3bf219 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010f3bf219 Adobe Photoshop 2022 + 95105561'
6 address: 0x10f3bf209 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010f3bf209 Adobe Photoshop 2022 + 95105545'
7 address: 0x10f3bf1cd base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f3bf1cd Adobe Photoshop 2022 + 95105485'
8 address: 0x10c51a54b base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c51a54b Adobe Photoshop 2022 + 46196043'
9 address: 0x10c518195 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c518195 Adobe Photoshop 2022 + 46186901'
10 address: 0x10c51577b base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c51577b Adobe Photoshop 2022 + 46176123'
11 address: 0x10c4ff988 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c4ff988 Adobe Photoshop 2022 + 46086536'
12 address: 0x10c4ffa94 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c4ffa94 Adobe Photoshop 2022 + 46086804'
13 address: 0x10c4ff9df base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c4ff9df Adobe Photoshop 2022 + 46086623'
14 address: 0x10c3fd141 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010c3fd141 Adobe Photoshop 2022 + 45027649'
15 address: 0x10c3fcf9d base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010c3fcf9d Adobe Photoshop 2022 + 45027229'
16 address: 0x7fff211e250f base: 0x7fff21141000 module name: 'Foundation' symbol info: '16 Foundation 0x00007fff211e250f __NSFireTimer + 67'
17 address: 0x7fff2042e90d base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '17 CoreFoundation 0x00007fff2042e90d __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
18 address: 0x7fff2042e3e8 base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '18 CoreFoundation 0x00007fff2042e3e8 __CFRunLoopDoTimer + 922'
19 address: 0x7fff2042df42 base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '19 CoreFoundation 0x00007fff2042df42 __CFRunLoopDoTimers + 307'
20 address: 0x7fff2041454d base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '20 CoreFoundation 0x00007fff2041454d __CFRunLoopRun + 1958'
21 address: 0x7fff204136ce base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '21 CoreFoundation 0x00007fff204136ce CFRunLoopRunSpecific + 563'
22 address: 0x7fff2869b630 base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '22 HIToolbox 0x00007fff2869b630 RunCurrentEventLoopInMode + 292'
23 address: 0x7fff2869b42c base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '23 HIToolbox 0x00007fff2869b42c ReceiveNextEventCommon + 709'
24 address: 0x7fff2869b14f base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '24 HIToolbox 0x00007fff2869b14f _BlockUntilNextEventMatchingListInModeWithFilter + 64'
25 address: 0x7fff22c339b1 base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '25 AppKit 0x00007fff22c339b1 _DPSNextEvent + 883'
26 address: 0x7fff22c32177 base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '26 AppKit 0x00007fff22c32177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366'
27 address: 0x10c3fbb12 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x000000010c3fbb12 Adobe Photoshop 2022 + 45021970'
28 address: 0x7fff22c2468a base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '28 AppKit 0x00007fff22c2468a -[NSApplication run] + 586'
29 address: 0x10c3fcee2 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x000000010c3fcee2 Adobe Photoshop 2022 + 45027042'
30 address: 0x10c3ff6c6 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '30 Adobe Photoshop 2022 0x000000010c3ff6c6 Adobe Photoshop 2022 + 45037254'
31 address: 0x10c50029c base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '31 Adobe Photoshop 2022 0x000000010c50029c Adobe Photoshop 2022 + 46088860'
32 address: 0x10f308139 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '32 Adobe Photoshop 2022 0x000000010f308139 Adobe Photoshop 2022 + 94355769'
33 address: 0x109910682 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '33 Adobe Photoshop 2022 0x0000000109910682 Adobe Photoshop 2022 + 18050'
34 address: 0x7fff20338621 base: 0x7fff20323000 module name: 'libdyld.dylib' symbol info: '34 libdyld.dylib 0x00007fff20338621 start + 1'

 

nicholasw28424228
Participant
February 16, 2022

Mine is keeping me from using FIlter forge 6 plugin and I used it alot.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Filter Forge 6 command because of a program error.
Stack:
Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
0 address: 0x11298b6e0 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000011298b71c Adobe Photoshop 2022 + 85272348'
1 address: 0x110421b24 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000110421b24 Adobe Photoshop 2022 + 46041892'
2 address: 0x110421d71 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000110421d71 Adobe Photoshop 2022 + 46042481'
3 address: 0x11041fec5 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000011041fec5 Adobe Photoshop 2022 + 46034629'
4 address: 0x1104220e2 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001104220e2 Adobe Photoshop 2022 + 46043362'
5 address: 0x10fa35b64 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010fa35b64 Adobe Photoshop 2022 + 35638116'
6 address: 0x10fa93c95 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010fa93c95 Adobe Photoshop 2022 + 36023445'
7 address: 0x10fd65464 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010fd65464 Adobe Photoshop 2022 + 38978660'
8 address: 0x10f58af29 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010f58af29 Adobe Photoshop 2022 + 30744361'
9 address: 0x10f58adce base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010f58adce Adobe Photoshop 2022 + 30744014'
10 address: 0x110358fca base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000110358fca Adobe Photoshop 2022 + 45219786'
11 address: 0x11034867b base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000011034867b Adobe Photoshop 2022 + 45151867'
12 address: 0x110419d71 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000110419d71 Adobe Photoshop 2022 + 46009713'
13 address: 0x110403fc8 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000110403fc8 Adobe Photoshop 2022 + 45920200'
14 address: 0x1104040d4 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x00000001104040d4 Adobe Photoshop 2022 + 45920468'
15 address: 0x110303240 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x0000000110303240 Adobe Photoshop 2022 + 44868160'
16 address: 0x12db7a635 base: 0x12dada000 module name: 'Spaces' symbol info: '16 Spaces 0x000000012db7a635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
17 address: 0x7ff806aae1a7 base: 0x7ff806646000 module name: 'AppKit' symbol info: '17 AppKit 0x00007ff806aae1a7 -[NSApplication _handleEvent:] + 65'
18 address: 0x7ff80667593e base: 0x7ff806646000 module name: 'AppKit' symbol info: '18 AppKit 0x00007ff80667593e -[NSApplication run] + 623'
19 address: 0x110303d42 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000110303d42 Adobe Photoshop 2022 + 44870978'
20 address: 0x1103065b6 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001103065b6 Adobe Photoshop 2022 + 44881334'
21 address: 0x1104048cc base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x00000001104048cc Adobe Photoshop 2022 + 45922508'
22 address: 0x11311c309 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x000000011311c309 Adobe Photoshop 2022 + 93205257'
23 address: 0x10d83f2fd base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '23 Adobe Photoshop 2022 0x000000010d83f2fd Adobe Photoshop 2022 + 25341'
24 address: 0x12088d4fe module name: '<unknown module>' symbol info: '24 dyld 0x000000012088d4fe start + 462'

 

Participant
February 16, 2022

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF66A1DD472 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6684E9B24 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6684E9149 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6679B28B4 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6679B2341 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6679B23E1 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6679B2361 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6679BF6AD base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6685307D5 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF668533758 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF66853313A base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF66850D959 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF665F65BA8 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF665F65C46 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF665F59159 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF665F6FDE1 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF666224C32 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF665F5BBCE base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6661BCA62 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBBDF27034 base: 0x00007FFBBDF10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBBF722651 base: 0x00007FFBBF6D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Participant
February 16, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
0 address: 0x00007FF64F350562 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF64D6C0654 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF64D6BFB29 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF64CAEF644 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF64CAEF0D1 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF64CAEF171 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF64CAEF0F1 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF64CAFB60D base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF64D706C65 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF64D7098E8 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF64D70942B base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF64D6E42D9 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF64B0D1C19 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF64B0D1CB6 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF64B0C5229 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF64B0DC181 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF64B391902 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF64B0C7C7E base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF64B328542 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE712E7034 base: 0x00007FFE712D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE72BA2651 base: 0x00007FFE72B50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

background panel not appear same as attached photo and didn't work any tools