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Pete.Green
Community Manager
Pete.GreenCommunity Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247968 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    C
    christophb2421981
    Participant
    January 28, 2022

    Photoshop crashes when I try to use a specific font I used a few month ago without any problems.

    The fonts name is Foglihtenno07.

     

    Photoshop Error information
    Code: -1
    Text: weil ein Programmfehler aufgetreten ist
    Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x00007FF686070562 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6843E0654 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6843DFB29 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF68380F644 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF68380F0D1 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF68380F171 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF68380F0F1 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF68381B60D base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF684426C65 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6844298E8 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF68442942B base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6844042D9 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF681DF1C19 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF681DF1CB6 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF681DE5229 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF681DFC181 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6820B1902 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF681DE7C7E base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF682048542 base: 0x00007FF6817E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFA44DD7034 base: 0x00007FFA44DC0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFA46342651 base: 0x00007FFA462F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    E
    eric the half a bee
    Participant
    January 27, 2022

    Using the Create Layers menu item gives me the following error.

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the Create Layers command because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x113d626e0 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x0000000113d6271c Adobe Photoshop 2022 + 85272348'
    1 address: 0x1117f8b24 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x00000001117f8b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x1117f8d71 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x00000001117f8d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x1117f6ec5 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x00000001117f6ec5 Adobe Photoshop 2022 + 46034629'
    4 address: 0x1117f6e5e base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x00000001117f6e5e Adobe Photoshop 2022 + 46034526'
    5 address: 0x1117f9ac9 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x00000001117f9ac9 Adobe Photoshop 2022 + 46045897'
    6 address: 0x1117f9b0c base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x00000001117f9b0c Adobe Photoshop 2022 + 46045964'
    7 address: 0x11172949b base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x000000011172949b Adobe Photoshop 2022 + 45192347'
    8 address: 0x110e1fda6 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x0000000110e1fda6 Adobe Photoshop 2022 + 35716518'
    9 address: 0x110e25876 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x0000000110e25876 Adobe Photoshop 2022 + 35739766'
    10 address: 0x10f4917df base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x000000010f4917df Adobe Photoshop 2022 + 8919007'
    11 address: 0x110fe98bf base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x0000000110fe98bf Adobe Photoshop 2022 + 37591231'
    12 address: 0x1101f4d2c base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x00000001101f4d2c Adobe Photoshop 2022 + 22957356'
    13 address: 0x110e4fde5 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000110e4fde5 Adobe Photoshop 2022 + 35913189'
    14 address: 0x111731bd5 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '14  Adobe Photoshop 2022                0x0000000111731bd5 Adobe Photoshop 2022 + 45226965'
    15 address: 0x111794f05 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x0000000111794f05 Adobe Photoshop 2022 + 45633285'
    16 address: 0x11179dcf3 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '16  Adobe Photoshop 2022                0x000000011179dcf3 Adobe Photoshop 2022 + 45669619'
    17 address: 0x1117da286 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x00000001117da286 Adobe Photoshop 2022 + 45916806'
    18 address: 0x11172ffca base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x000000011172ffca Adobe Photoshop 2022 + 45219786'
    19 address: 0x11171f67b base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x000000011171f67b Adobe Photoshop 2022 + 45151867'
    20 address: 0x1117f0d71 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x00000001117f0d71 Adobe Photoshop 2022 + 46009713'
    21 address: 0x1117dafc8 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '21  Adobe Photoshop 2022                0x00000001117dafc8 Adobe Photoshop 2022 + 45920200'
    22 address: 0x1117db0d4 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '22  Adobe Photoshop 2022                0x00000001117db0d4 Adobe Photoshop 2022 + 45920468'
    23 address: 0x1117db01f base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '23  Adobe Photoshop 2022                0x00000001117db01f Adobe Photoshop 2022 + 45920287'
    24 address: 0x1116dafa1 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '24  Adobe Photoshop 2022                0x00000001116dafa1 Adobe Photoshop 2022 + 44871585'
    25 address: 0x1116dadfd base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '25  Adobe Photoshop 2022                0x00000001116dadfd Adobe Photoshop 2022 + 44871165'
    26 address: 0x7ff804ae56c0 base: 0x7ff804a44000 module name: 'Foundation' symbol info: '26  Foundation                          0x00007ff804ae56c0 __NSFireTimer + 67'
    27 address: 0x7ff803c5784f base: 0x7ff803bbe000 module name: 'CoreFoundation' symbol info: '27  CoreFoundation                      0x00007ff803c5784f __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
    28 address: 0x7ff803c5733e base: 0x7ff803bbe000 module name: 'CoreFoundation' symbol info: '28  CoreFoundation                      0x00007ff803c5733e __CFRunLoopDoTimer + 927'
    29 address: 0x7ff803c56e9d base: 0x7ff803bbe000 module name: 'CoreFoundation' symbol info: '29  CoreFoundation                      0x00007ff803c56e9d __CFRunLoopDoTimers + 307'
    30 address: 0x7ff803c3d45f base: 0x7ff803bbe000 module name: 'CoreFoundation' symbol info: '30  CoreFoundation                      0x00007ff803c3d45f __CFRunLoopRun + 1985'
    31 address: 0x7ff803c3c5dd base: 0x7ff803bbe000 module name: 'CoreFoundation' symbol info: '31  CoreFoundation                      0x00007ff803c3c5dd CFRunLoopRunSpecific + 563'
    32 address: 0x7ff80c86f4f1 base: 0x7ff80c83d000 module name: 'HIToolbox' symbol info: '32  HIToolbox                           0x00007ff80c86f4f1 RunCurrentEventLoopInMode + 292'
    33 address: 0x7ff80c86f118 base: 0x7ff80c83d000 module name: 'HIToolbox' symbol info: '33  HIToolbox                           0x00007ff80c86f118 ReceiveNextEventCommon + 284'
    34 address: 0x7ff80c86efe5 base: 0x7ff80c83d000 module name: 'HIToolbox' symbol info: '34  HIToolbox                           0x00007ff80c86efe5 _BlockUntilNextEventMatchingListInModeWithFilter + 70'
    35 address: 0x7ff80666bb4c base: 0x7ff80662d000 module name: 'AppKit' symbol info: '35  AppKit                              0x00007ff80666bb4c _DPSNextEvent + 886'
    36 address: 0x7ff80666a1b8 base: 0x7ff80662d000 module name: 'AppKit' symbol info: '36  AppKit                              0x00007ff80666a1b8 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1411'
    37 address: 0x1116d9972 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '37  Adobe Photoshop 2022                0x00000001116d9972 Adobe Photoshop 2022 + 44865906'
    38 address: 0x7ff80665c5a9 base: 0x7ff80662d000 module name: 'AppKit' symbol info: '38  AppKit                              0x00007ff80665c5a9 -[NSApplication run] + 586'
    39 address: 0x1116dad42 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '39  Adobe Photoshop 2022                0x00000001116dad42 Adobe Photoshop 2022 + 44870978'
    40 address: 0x1116dd5b6 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '40  Adobe Photoshop 2022                0x00000001116dd5b6 Adobe Photoshop 2022 + 44881334'
    41 address: 0x1117db8cc base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '41  Adobe Photoshop 2022                0x00000001117db8cc Adobe Photoshop 2022 + 45922508'
    42 address: 0x1144f3309 base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '42  Adobe Photoshop 2022                0x00000001144f3309 Adobe Photoshop 2022 + 93205257'
    43 address: 0x10ec162fd base: 0x10ec10000 module name: 'Adobe Photoshop 2022' symbol info: '43  Adobe Photoshop 2022                0x000000010ec162fd Adobe Photoshop 2022 + 25341'
    44 address: 0x121f214fe module name: '<unknown module>' symbol info: '44  dyld                                0x0000000121f214fe start + 462'
     
    N
    NJxSTUDIO
    Participant
    January 26, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x10f2166e0 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010f21671c Adobe Photoshop 2022 + 85272348'
    1 address: 0x10ccacb24 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010ccacb24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x10ccacd71 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010ccacd71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x10fa5fab3 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010fa5fab3 Adobe Photoshop 2022 + 93960883'
    4 address: 0x10fa5fa89 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010fa5fa89 Adobe Photoshop 2022 + 93960841'
    5 address: 0x10fa5fa79 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010fa5fa79 Adobe Photoshop 2022 + 93960825'
    6 address: 0x10fa5fa69 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010fa5fa69 Adobe Photoshop 2022 + 93960809'
    7 address: 0x10fa5fa2d base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010fa5fa2d Adobe Photoshop 2022 + 93960749'
    8 address: 0x10cca98db base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010cca98db Adobe Photoshop 2022 + 46029019'
    9 address: 0x10cca7615 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010cca7615 Adobe Photoshop 2022 + 46020117'
    10 address: 0x10cca4d71 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010cca4d71 Adobe Photoshop 2022 + 46009713'
    11 address: 0x10cc8efc8 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010cc8efc8 Adobe Photoshop 2022 + 45920200'
    12 address: 0x10cc8f0d4 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010cc8f0d4 Adobe Photoshop 2022 + 45920468'
    13 address: 0x10cb8e240 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010cb8e240 Adobe Photoshop 2022 + 44868160'
    14 address: 0x1297f5635 base: 0x129755000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001297f5635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7ff812f0489f base: 0x7ff812a9d000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff812f0489f -[NSApplication _handleEvent:] + 65'
    16 address: 0x7ff812acc5ce base: 0x7ff812a9d000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff812acc5ce -[NSApplication run] + 623'
    17 address: 0x10cb8ed42 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010cb8ed42 Adobe Photoshop 2022 + 44870978'
    18 address: 0x10cb915b6 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010cb915b6 Adobe Photoshop 2022 + 44881334'
    19 address: 0x10cc8f8cc base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010cc8f8cc Adobe Photoshop 2022 + 45922508'
    20 address: 0x10f9a7309 base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010f9a7309 Adobe Photoshop 2022 + 93205257'
    21 address: 0x10a0ca2fd base: 0x10a0c4000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010a0ca2fd Adobe Photoshop 2022 + 25341'
    22 address: 0x11be2e4fe module name: '<unknown module>' symbol info: '22 dyld 0x000000011be2e4fe start + 462'

     

    novusprout
    novusprout
    Participant
    January 26, 2022

    Photoshop Error information
    Code: -1
    Text: devido a um erro de programa
    Message: Não foi possível completar o seu pedido devido a um erro de programa.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x109b606e0 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000109b6071c Adobe Photoshop 2022 + 85272348'
    1 address: 0x1075f6b24 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001075f6b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x1075f6d71 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x00000001075f6d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x10a3a9ab3 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010a3a9ab3 Adobe Photoshop 2022 + 93960883'
    4 address: 0x10a3a9a89 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010a3a9a89 Adobe Photoshop 2022 + 93960841'
    5 address: 0x10a3a9a79 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010a3a9a79 Adobe Photoshop 2022 + 93960825'
    6 address: 0x10a3a9a69 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010a3a9a69 Adobe Photoshop 2022 + 93960809'
    7 address: 0x10a3a9a2d base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010a3a9a2d Adobe Photoshop 2022 + 93960749'
    8 address: 0x1075f38db base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x00000001075f38db Adobe Photoshop 2022 + 46029019'
    9 address: 0x1075f1615 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001075f1615 Adobe Photoshop 2022 + 46020117'
    10 address: 0x1075eed71 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x00000001075eed71 Adobe Photoshop 2022 + 46009713'
    11 address: 0x1075d8fc8 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001075d8fc8 Adobe Photoshop 2022 + 45920200'
    12 address: 0x1075d90d4 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x00000001075d90d4 Adobe Photoshop 2022 + 45920468'
    13 address: 0x1074d8240 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001074d8240 Adobe Photoshop 2022 + 44868160'
    14 address: 0x149cae635 base: 0x149c0e000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000149cae635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7ff805d2c89f base: 0x7ff8058c5000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff805d2c89f -[NSApplication _handleEvent:] + 65'
    16 address: 0x7ff8058f45ce base: 0x7ff8058c5000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff8058f45ce -[NSApplication run] + 623'
    17 address: 0x1074d8d42 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x00000001074d8d42 Adobe Photoshop 2022 + 44870978'
    18 address: 0x1074db5b6 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x00000001074db5b6 Adobe Photoshop 2022 + 44881334'
    19 address: 0x1075d98cc base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x00000001075d98cc Adobe Photoshop 2022 + 45922508'
    20 address: 0x10a2f1309 base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010a2f1309 Adobe Photoshop 2022 + 93205257'
    21 address: 0x104a142fd base: 0x104a0e000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x0000000104a142fd Adobe Photoshop 2022 + 25341'
    22 address: 0x20e2744fe module name: '<unknown module>' symbol info: '22 dyld 0x000000020e2744fe start + 462'
    23 address: 0x20e26f000 module name: '<unknown module>' symbol info: '23 dyld 0x000000020e26f000 dyld + 0'

     

    D
    default7w405v5cnwqn
    Participant
    January 25, 2022

    Photoshop Error information
    Code: -1
    Text: en raison d'une erreur du programme
    Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
    Stack:

     

    K
    Kristen227551396kzy
    Participant
    January 25, 2022

    I recieved the "Could not complete your request because of a program error." when trying to use the tilt-shift filter.

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x00007FF6C02F0562 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6BE660654 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6BE65FB29 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6BDA8F644 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6BDA8F0D1 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6BDA8F171 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6BDA8F0F1 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6BDA9B60D base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6BE6A6C65 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6BE6A98E8 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6BE6A942B base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6BE6842D9 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6BC071C19 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6BC071CB6 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6BC065229 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6BC07C181 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6BC331902 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6BC067C7E base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6BC2C8542 base: 0x00007FF6BBA60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFAE54154E0 base: 0x00007FFAE5400000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFAE6C8485B base: 0x00007FFAE6C80000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

     

     

    joell43459619
    joell43459619
    Participant
    January 25, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x1109bb6e0 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001109bb71c Adobe Photoshop 2022 + 85272348'
    1 address: 0x10e451b24 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010e451b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x10e451d71 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010e451d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x111204ab3 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000111204ab3 Adobe Photoshop 2022 + 93960883'
    4 address: 0x111204a89 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000111204a89 Adobe Photoshop 2022 + 93960841'
    5 address: 0x111204a79 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000111204a79 Adobe Photoshop 2022 + 93960825'
    6 address: 0x111204a69 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000111204a69 Adobe Photoshop 2022 + 93960809'
    7 address: 0x111204a2d base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000111204a2d Adobe Photoshop 2022 + 93960749'
    8 address: 0x10e44e8db base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010e44e8db Adobe Photoshop 2022 + 46029019'
    9 address: 0x10e44c615 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010e44c615 Adobe Photoshop 2022 + 46020117'
    10 address: 0x10e449d71 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010e449d71 Adobe Photoshop 2022 + 46009713'
    11 address: 0x10e433fc8 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010e433fc8 Adobe Photoshop 2022 + 45920200'
    12 address: 0x10e4340d4 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010e4340d4 Adobe Photoshop 2022 + 45920468'
    13 address: 0x10e333240 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010e333240 Adobe Photoshop 2022 + 44868160'
    14 address: 0x255f4d635 base: 0x255ead000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000255f4d635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7fff231c0be1 base: 0x7fff22d21000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231c0be1 -[NSApplication _handleEvent:] + 65'
    16 address: 0x7fff22d50c8e base: 0x7fff22d21000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d50c8e -[NSApplication run] + 623'
    17 address: 0x10e333d42 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010e333d42 Adobe Photoshop 2022 + 44870978'
    18 address: 0x10e3365b6 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010e3365b6 Adobe Photoshop 2022 + 44881334'
    19 address: 0x10e4348cc base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010e4348cc Adobe Photoshop 2022 + 45922508'
    20 address: 0x11114c309 base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000011114c309 Adobe Photoshop 2022 + 93205257'
    21 address: 0x10b86f2fd base: 0x10b869000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010b86f2fd Adobe Photoshop 2022 + 25341'
    22 address: 0x7fff2047cf3d base: 0x7fff20467000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2047cf3d start + 1'

     

    R
    RenoFun
    Participant
    January 25, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the Field Blur command because of a program error.
    Stack:

     

    carlodeauinpa
    carlodeauinpa
    Participating Frequently
    January 24, 2022

    Using the error diagnostics tool, this came out:

     

    Photoshop Error information
    Code: -1
    Text: weil ein Programmfehler aufgetreten ist
    Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x00007FF6EC2E0562 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6EA650654 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6EA64FB29 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6E9A7F644 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6E9A7F0D1 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6E9A7F171 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6E9A7F0F1 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6E9A8B60D base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6EA696C65 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6EA6998E8 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6EA69942B base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6EA6742D9 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6E8061C19 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6E8061CB6 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6E8055229 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6E806C181 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6E8321902 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6E8057C7E base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6E82B8542 base: 0x00007FF6E7A50000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFA19B054E0 base: 0x00007FFA19AF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFA1B34485B base: 0x00007FFA1B340000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    O
    ottiliat74232009
    Participant
    January 23, 2022

    Hi, I'm getting this 

     

    Photoshop Error information
    Code: -1
    Text: en raison d'une erreur du programme
    Message: Impossible d'enregistrer une copie sous “logo.pdf” en raison d'une erreur du programme.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x00007FF6B99B0562 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6B7D20654 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6B7D1FBFB base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6B6129BC0 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF6B5D9CD41 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    5 address: 0x00007FF6B7D6942B base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6B7D442D9 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6B5731C19 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF6B5731CB6 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF6B5725B67 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF6B573C181 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF6B59F1902 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    12 address: 0x00007FF6B5727C7E base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6B5988542 base: 0x00007FF6B5120000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    14 address: 0x00007FFAAADD7034 base: 0x00007FFAAADC0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    15 address: 0x00007FFAAC002651 base: 0x00007FFAABFB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

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