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Pete.Green
Community Manager
Pete.GreenCommunity Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247968 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    A
    Accro17331638fxun
    Participant
    January 23, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x10c65e6e0 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010c65e71c Adobe Photoshop 2022 + 85272348'
    1 address: 0x10a0f4b24 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010a0f4b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x10a0f4d71 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010a0f4d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x10a0f2ec5 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010a0f2ec5 Adobe Photoshop 2022 + 46034629'
    4 address: 0x10a0f2e5e base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010a0f2e5e Adobe Photoshop 2022 + 46034526'
    5 address: 0x10a0f5ac9 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010a0f5ac9 Adobe Photoshop 2022 + 46045897'
    6 address: 0x10a0f5b0c base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010a0f5b0c Adobe Photoshop 2022 + 46045964'
    7 address: 0x109387ab0 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000109387ab0 Adobe Photoshop 2022 + 31963824'
    8 address: 0x1093abd9a base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x00000001093abd9a Adobe Photoshop 2022 + 32112026'
    9 address: 0x1083a501f base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001083a501f Adobe Photoshop 2022 + 15306783'
    10 address: 0x108faea84 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000108faea84 Adobe Photoshop 2022 + 27929220'
    11 address: 0x107d7f599 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000107d7f599 Adobe Photoshop 2022 + 8861081'
    12 address: 0x107d6f911 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000107d6f911 Adobe Photoshop 2022 + 8796433'
    13 address: 0x107d5ef70 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000107d5ef70 Adobe Photoshop 2022 + 8728432'
    14 address: 0x107d5ecf0 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x0000000107d5ecf0 Adobe Photoshop 2022 + 8727792'
    15 address: 0x107d98e76 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x0000000107d98e76 Adobe Photoshop 2022 + 8965750'
    16 address: 0x107d9a973 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000107d9a973 Adobe Photoshop 2022 + 8972659'
    17 address: 0x108adeaf5 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000108adeaf5 Adobe Photoshop 2022 + 22883061'
    18 address: 0x108addf3f base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000108addf3f Adobe Photoshop 2022 + 22880063'
    19 address: 0x108ae8a19 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000108ae8a19 Adobe Photoshop 2022 + 22923801'
    20 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    21 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    22 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    23 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '23 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    24 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '24 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    25 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '25 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    26 address: 0x10a02e519 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '26 Adobe Photoshop 2022 0x000000010a02e519 Adobe Photoshop 2022 + 45229337'
    27 address: 0x10a03c3eb base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x000000010a03c3eb Adobe Photoshop 2022 + 45286379'
    28 address: 0x10a10b321 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '28 Adobe Photoshop 2022 0x000000010a10b321 Adobe Photoshop 2022 + 46134049'
    29 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    30 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '30 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    31 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '31 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    32 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '32 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    33 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '33 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    34 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '34 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    35 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '35 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    36 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '36 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    37 address: 0x10a10b1da base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '37 Adobe Photoshop 2022 0x000000010a10b1da Adobe Photoshop 2022 + 46133722'
    38 address: 0x10a117b0f base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '38 Adobe Photoshop 2022 0x000000010a117b0f Adobe Photoshop 2022 + 46185231'
    39 address: 0x10cdfebc8 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '39 Adobe Photoshop 2022 0x000000010cdfebc8 Adobe Photoshop 2022 + 93268936'
    40 address: 0x10a0d565a base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '40 Adobe Photoshop 2022 0x000000010a0d565a Adobe Photoshop 2022 + 45913690'
    41 address: 0x109272097 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '41 Adobe Photoshop 2022 0x0000000109272097 Adobe Photoshop 2022 + 30826647'
    42 address: 0x10a0d343a base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '42 Adobe Photoshop 2022 0x000000010a0d343a Adobe Photoshop 2022 + 45904954'
    43 address: 0x109fc4477 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '43 Adobe Photoshop 2022 0x0000000109fc4477 Adobe Photoshop 2022 + 44794999'
    44 address: 0x109fc51d6 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '44 Adobe Photoshop 2022 0x0000000109fc51d6 Adobe Photoshop 2022 + 44798422'
    45 address: 0x7fff2bc57b40 base: 0x7fff2b9db000 module name: 'AppKit' symbol info: '45 AppKit 0x00007fff2bc57b40 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914'
    46 address: 0x7fff2bbc2371 base: 0x7fff2b9db000 module name: 'AppKit' symbol info: '46 AppKit 0x00007fff2bbc2371 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612'
    47 address: 0x7fff2bbc1719 base: 0x7fff2b9db000 module name: 'AppKit' symbol info: '47 AppKit 0x00007fff2bbc1719 -[NSWindow(NSEventRouting) sendEvent:] + 349'
    48 address: 0x11fcdea41 base: 0x11fc60000 module name: 'AdobeOwl' symbol info: '48 AdobeOwl 0x000000011fcdea41 AdobeOwl + 518721'
    49 address: 0x7fff2bbbfaa4 base: 0x7fff2b9db000 module name: 'AppKit' symbol info: '49 AppKit 0x00007fff2bbbfaa4 -[NSApplication(NSEvent) sendEvent:] + 352'
    50 address: 0x109fd5472 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '50 Adobe Photoshop 2022 0x0000000109fd5472 Adobe Photoshop 2022 + 44864626'
    51 address: 0x109fd61c5 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '51 Adobe Photoshop 2022 0x0000000109fd61c5 Adobe Photoshop 2022 + 44868037'
    52 address: 0x1840b0a72 base: 0x183ff1000 module name: 'Spaces' symbol info: '52 Spaces 0x00000001840b0a72 _ZN3pga3cef14OSXBrowserView24HandleNSApplicationEventEP11objc_objectP13objc_selectorP7NSEventPFvS3_S5_S7_E + 1314'
    53 address: 0x184091621 base: 0x183ff1000 module name: 'Spaces' symbol info: '53 Spaces 0x0000000184091621 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 241'
    54 address: 0x7fff2ba0cbdf base: 0x7fff2b9db000 module name: 'AppKit' symbol info: '54 AppKit 0x00007fff2ba0cbdf -[NSApplication run] + 707'
    55 address: 0x109fd6d42 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '55 Adobe Photoshop 2022 0x0000000109fd6d42 Adobe Photoshop 2022 + 44870978'
    56 address: 0x109fd95b6 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '56 Adobe Photoshop 2022 0x0000000109fd95b6 Adobe Photoshop 2022 + 44881334'
    57 address: 0x10a0d78cc base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '57 Adobe Photoshop 2022 0x000000010a0d78cc Adobe Photoshop 2022 + 45922508'
    58 address: 0x10cdef309 base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '58 Adobe Photoshop 2022 0x000000010cdef309 Adobe Photoshop 2022 + 93205257'
    59 address: 0x1075122fd base: 0x10750c000 module name: 'Adobe Photoshop 2022' symbol info: '59 Adobe Photoshop 2022 0x00000001075122fd Adobe Photoshop 2022 + 25341'
    60 address: 0x7fff68546cc9 base: 0x7fff6852c000 module name: 'libdyld.dylib' symbol info: '60 libdyld.dylib 0x00007fff68546cc9 start + 1'

     

     

    was working fine a few days ago...if it try to add any layer style (pattern) it wont go.

    A
    Accro17331638fxun
    Participant
    January 23, 2022

    hmmm... can i not use patterns in a cmyk mode vas rgb? i notice if i switch it back to rgb it works

     

    M
    Menno22765371iipj
    Participant
    January 21, 2022

    Hi, please help me out. I can't open or insert a .jpg file, any jpg-file; PS freezes or crashes. I can't work with PS at all, at the moment. Attached a systemreport, a crashreport and a errorreport. Hope to here from you soon. 

    Kind regards, Menno (Netherlands) 

    A
    Anonymous
    January 21, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x00007FF6BCB40562 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6BAEB0654 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6BAEAFB29 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6BA2DF644 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6BA2DF0D1 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6BA2DF171 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6BA2DF0F1 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6BA2EB60D base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6BAEF6C65 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6BAEF98E8 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6BAEF942B base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6BAED42D9 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6B88C1C19 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6B88C1CB6 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6B88B5229 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6B88CC181 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6B8B81902 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6B88B7C7E base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6B8B18542 base: 0x00007FF6B82B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFD7F1C7034 base: 0x00007FFD7F1B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFD80782651 base: 0x00007FFD80730000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    T
    Tatoawad
    Participant
    January 20, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
    0 address: 0x00007FF7301B5E22 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF72E58B444 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF72E58A919 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF72D9BA434 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF72D9B9EC1 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF72D9B9F61 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF72D9B9EE1 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF72D9C647D base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF72E5D1A55 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF72E5D46D8 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF72E5D421B base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF72E5AF0C9 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF72BF9CA69 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF72BF9CB06 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF72BF90079 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF72BFA6FD1 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF72C25C752 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF72BF92ACE base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF72C1F3392 base: 0x00007FF72B990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF8F6607034 base: 0x00007FF8F65F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF8F6DC2651 base: 0x00007FF8F6D70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    O
    Outnumbereddad
    Participant
    January 19, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x11356c6e0 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000011356c71c Adobe Photoshop 2022 + 85272348'
    1 address: 0x111002b24 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000111002b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x111002d71 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000111002d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x113db5ab3 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000113db5ab3 Adobe Photoshop 2022 + 93960883'
    4 address: 0x113db5a89 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000113db5a89 Adobe Photoshop 2022 + 93960841'
    5 address: 0x113db5a79 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000113db5a79 Adobe Photoshop 2022 + 93960825'
    6 address: 0x113db5a69 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000113db5a69 Adobe Photoshop 2022 + 93960809'
    7 address: 0x113db5a2d base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000113db5a2d Adobe Photoshop 2022 + 93960749'
    8 address: 0x110fff8db base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000110fff8db Adobe Photoshop 2022 + 46029019'
    9 address: 0x110ffd615 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000110ffd615 Adobe Photoshop 2022 + 46020117'
    10 address: 0x110ffad71 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000110ffad71 Adobe Photoshop 2022 + 46009713'
    11 address: 0x110fe4fc8 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000110fe4fc8 Adobe Photoshop 2022 + 45920200'
    12 address: 0x110fe50d4 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000110fe50d4 Adobe Photoshop 2022 + 45920468'
    13 address: 0x110ee4240 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000110ee4240 Adobe Photoshop 2022 + 44868160'
    14 address: 0x12dd16635 base: 0x12dc76000 module name: 'Spaces' symbol info: '14 Spaces 0x000000012dd16635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7ff8142a089f base: 0x7ff813e39000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff8142a089f -[NSApplication _handleEvent:] + 65'
    16 address: 0x7ff813e685ce base: 0x7ff813e39000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff813e685ce -[NSApplication run] + 623'
    17 address: 0x110ee4d42 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000110ee4d42 Adobe Photoshop 2022 + 44870978'
    18 address: 0x110ee75b6 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000110ee75b6 Adobe Photoshop 2022 + 44881334'
    19 address: 0x110fe58cc base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000110fe58cc Adobe Photoshop 2022 + 45922508'
    20 address: 0x113cfd309 base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000113cfd309 Adobe Photoshop 2022 + 93205257'
    21 address: 0x10e4202fd base: 0x10e41a000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010e4202fd Adobe Photoshop 2022 + 25341'
    22 address: 0x126d6d4fe module name: '<unknown module>' symbol info: '22 dyld 0x0000000126d6d4fe start + 462'

     

    J
    Javier22728649r4bm
    Participant
    January 19, 2022

    Photoshop Error information
    Code: -1
    Text: porque ha habido un error de programa
    Message: No se ha podido abrir “VS ARGENTINA X QATAR2022.psd” porque ha habido un error de programa.
    Stack:
    Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
    0 address: 0x10bdd06e0 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010bdd071c Adobe Photoshop 2022 + 85272348'
    1 address: 0x109866b24 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000109866b24 Adobe Photoshop 2022 + 46041892'
    2 address: 0x109866d71 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000109866d71 Adobe Photoshop 2022 + 46042481'
    3 address: 0x109864ec5 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000109864ec5 Adobe Photoshop 2022 + 46034629'
    4 address: 0x109864e5e base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000109864e5e Adobe Photoshop 2022 + 46034526'
    5 address: 0x109867ac9 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000109867ac9 Adobe Photoshop 2022 + 46045897'
    6 address: 0x109867b0c base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000109867b0c Adobe Photoshop 2022 + 46045964'
    7 address: 0x108c62f8c base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000108c62f8c Adobe Photoshop 2022 + 33443724'
    8 address: 0x108c65eda base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000108c65eda Adobe Photoshop 2022 + 33455834'
    9 address: 0x108221eb2 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000108221eb2 Adobe Photoshop 2022 + 22691506'
    10 address: 0x109034c28 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000109034c28 Adobe Photoshop 2022 + 37448744'
    11 address: 0x1090342cc base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001090342cc Adobe Photoshop 2022 + 37446348'
    12 address: 0x109033e12 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000109033e12 Adobe Photoshop 2022 + 37445138'
    13 address: 0x108200967 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000108200967 Adobe Photoshop 2022 + 22554983'
    14 address: 0x1075540ec base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x00000001075540ec Adobe Photoshop 2022 + 9265388'
    15 address: 0x10978e70b base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010978e70b Adobe Photoshop 2022 + 45156107'
    16 address: 0x1090a7b16 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x00000001090a7b16 Adobe Photoshop 2022 + 37919510'
    17 address: 0x109788288 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000109788288 Adobe Photoshop 2022 + 45130376'
    18 address: 0x10983d96a base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010983d96a Adobe Photoshop 2022 + 45873514'
    19 address: 0x10983cc96 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010983cc96 Adobe Photoshop 2022 + 45870230'
    20 address: 0x10979dfca base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010979dfca Adobe Photoshop 2022 + 45219786'
    21 address: 0x10978d67b base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010978d67b Adobe Photoshop 2022 + 45151867'
    22 address: 0x10985ed71 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x000000010985ed71 Adobe Photoshop 2022 + 46009713'
    23 address: 0x109848fc8 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '23 Adobe Photoshop 2022 0x0000000109848fc8 Adobe Photoshop 2022 + 45920200'
    24 address: 0x1098490d4 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '24 Adobe Photoshop 2022 0x00000001098490d4 Adobe Photoshop 2022 + 45920468'
    25 address: 0x109748240 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '25 Adobe Photoshop 2022 0x0000000109748240 Adobe Photoshop 2022 + 44868160'
    26 address: 0x143e41635 base: 0x143da1000 module name: 'Spaces' symbol info: '26 Spaces 0x0000000143e41635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    27 address: 0x109861d87 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x0000000109861d87 Adobe Photoshop 2022 + 46022023'
    28 address: 0x10985ed71 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '28 Adobe Photoshop 2022 0x000000010985ed71 Adobe Photoshop 2022 + 46009713'
    29 address: 0x109848fc8 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x0000000109848fc8 Adobe Photoshop 2022 + 45920200'
    30 address: 0x1098490d4 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '30 Adobe Photoshop 2022 0x00000001098490d4 Adobe Photoshop 2022 + 45920468'
    31 address: 0x109748240 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '31 Adobe Photoshop 2022 0x0000000109748240 Adobe Photoshop 2022 + 44868160'
    32 address: 0x143e41635 base: 0x143da1000 module name: 'Spaces' symbol info: '32 Spaces 0x0000000143e41635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    33 address: 0x7fff30c995bf base: 0x7fff30c68000 module name: 'AppKit' symbol info: '33 AppKit 0x00007fff30c995bf -[NSApplication run] + 707'
    34 address: 0x109748d42 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '34 Adobe Photoshop 2022 0x0000000109748d42 Adobe Photoshop 2022 + 44870978'
    35 address: 0x10974b5b6 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '35 Adobe Photoshop 2022 0x000000010974b5b6 Adobe Photoshop 2022 + 44881334'
    36 address: 0x1098498cc base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '36 Adobe Photoshop 2022 0x00000001098498cc Adobe Photoshop 2022 + 45922508'
    37 address: 0x10c561309 base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '37 Adobe Photoshop 2022 0x000000010c561309 Adobe Photoshop 2022 + 93205257'
    38 address: 0x106c842fd base: 0x106c7e000 module name: 'Adobe Photoshop 2022' symbol info: '38 Adobe Photoshop 2022 0x0000000106c842fd Adobe Photoshop 2022 + 25341'
    39 address: 0x7fff6daa6cc9 base: 0x7fff6da8c000 module name: 'libdyld.dylib' symbol info: '39 libdyld.dylib 0x00007fff6daa6cc9 start + 1'
    40 address: 0x1 module name: '<unknown module>' symbol info: '40 ??? 0x0000000000000001 0x0 + 1'

     

    C
    Carolina227281959mop
    Participant
    January 19, 2022

    Photoshop Error information
    Code: -1
    Text: poiché si è verificato un errore del programma
    Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
    Stack:
    Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
    0 address: 0x1079aae20 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001079aae5c Adobe Photoshop 2022 + 85253724'
    1 address: 0x105442514 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000105442514 Adobe Photoshop 2022 + 46028052'
    2 address: 0x105442761 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000105442761 Adobe Photoshop 2022 + 46028641'
    3 address: 0x1081f41f3 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001081f41f3 Adobe Photoshop 2022 + 93942259'
    4 address: 0x1081f41c9 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001081f41c9 Adobe Photoshop 2022 + 93942217'
    5 address: 0x1081f41b9 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001081f41b9 Adobe Photoshop 2022 + 93942201'
    6 address: 0x1081f41a9 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001081f41a9 Adobe Photoshop 2022 + 93942185'
    7 address: 0x1081f416d base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001081f416d Adobe Photoshop 2022 + 93942125'
    8 address: 0x10543f2cb base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010543f2cb Adobe Photoshop 2022 + 46015179'
    9 address: 0x10543d005 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010543d005 Adobe Photoshop 2022 + 46006277'
    10 address: 0x10543a761 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010543a761 Adobe Photoshop 2022 + 45995873'
    11 address: 0x1054249b8 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001054249b8 Adobe Photoshop 2022 + 45906360'
    12 address: 0x105424ac4 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000105424ac4 Adobe Photoshop 2022 + 45906628'
    13 address: 0x105323c30 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000105323c30 Adobe Photoshop 2022 + 44854320'
    14 address: 0x1237d3515 base: 0x123733000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001237d3515 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7ff8118ff89f base: 0x7ff811498000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff8118ff89f -[NSApplication _handleEvent:] + 65'
    16 address: 0x7ff8114c75ce base: 0x7ff811498000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff8114c75ce -[NSApplication run] + 623'
    17 address: 0x105324732 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000105324732 Adobe Photoshop 2022 + 44857138'
    18 address: 0x105326fa6 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000105326fa6 Adobe Photoshop 2022 + 44867494'
    19 address: 0x1054252bc base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x00000001054252bc Adobe Photoshop 2022 + 45908668'
    20 address: 0x10813ba49 base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010813ba49 Adobe Photoshop 2022 + 93186633'
    21 address: 0x10285fd7d base: 0x10285d000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010285fd7d Adobe Photoshop 2022 + 11645'
    22 address: 0x110eb34fe module name: '<unknown module>' symbol info: '22 dyld 0x0000000110eb34fe start + 462'

     

    O
    olivier ctoucom
    Participant
    January 18, 2022

    Hi, I can't save file… never…

    since few months

     

    ty

     

    Photoshop Error information
    Code: -1
    Text: en raison d'une erreur du programme
    Message: Impossible d'effectuer cette opération en raison d'une erreur du programme.
    Stack:
    Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
    0 address: 0x110fbfe20 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000110fbfe5c Adobe Photoshop 2022 + 85253724'
    1 address: 0x10ea57514 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010ea57514 Adobe Photoshop 2022 + 46028052'
    2 address: 0x10ea57761 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010ea57761 Adobe Photoshop 2022 + 46028641'
    3 address: 0x1118091f3 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001118091f3 Adobe Photoshop 2022 + 93942259'
    4 address: 0x1118091c9 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001118091c9 Adobe Photoshop 2022 + 93942217'
    5 address: 0x1118091b9 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001118091b9 Adobe Photoshop 2022 + 93942201'
    6 address: 0x1118091a9 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001118091a9 Adobe Photoshop 2022 + 93942185'
    7 address: 0x11180916d base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000011180916d Adobe Photoshop 2022 + 93942125'
    8 address: 0x10ea542cb base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010ea542cb Adobe Photoshop 2022 + 46015179'
    9 address: 0x10ea52005 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010ea52005 Adobe Photoshop 2022 + 46006277'
    10 address: 0x10ea4f761 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010ea4f761 Adobe Photoshop 2022 + 45995873'
    11 address: 0x10ea399b8 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010ea399b8 Adobe Photoshop 2022 + 45906360'
    12 address: 0x10ea39ac4 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010ea39ac4 Adobe Photoshop 2022 + 45906628'
    13 address: 0x10ea39a0f base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010ea39a0f Adobe Photoshop 2022 + 45906447'
    14 address: 0x10e939991 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010e939991 Adobe Photoshop 2022 + 44857745'
    15 address: 0x10e9397ed base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010e9397ed Adobe Photoshop 2022 + 44857325'
    16 address: 0x7fff31051d5a base: 0x7fff30f93000 module name: 'Foundation' symbol info: '16 Foundation 0x00007fff31051d5a __NSFireTimer + 67'
    17 address: 0x7fff2e971119 base: 0x7fff2e8d2000 module name: 'CoreFoundation' symbol info: '17 CoreFoundation 0x00007fff2e971119 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
    18 address: 0x7fff2e970c7f base: 0x7fff2e8d2000 module name: 'CoreFoundation' symbol info: '18 CoreFoundation 0x00007fff2e970c7f __CFRunLoopDoTimer + 859'
    19 address: 0x7fff2e970767 base: 0x7fff2e8d2000 module name: 'CoreFoundation' symbol info: '19 CoreFoundation 0x00007fff2e970767 __CFRunLoopDoTimers + 322'
    20 address: 0x7fff2e9554e1 base: 0x7fff2e8d2000 module name: 'CoreFoundation' symbol info: '20 CoreFoundation 0x00007fff2e9554e1 __CFRunLoopRun + 1814'
    21 address: 0x7fff2e95476e base: 0x7fff2e8d2000 module name: 'CoreFoundation' symbol info: '21 CoreFoundation 0x00007fff2e95476e CFRunLoopRunSpecific + 462'
    22 address: 0x7fff2d580aad base: 0x7fff2d551000 module name: 'HIToolbox' symbol info: '22 HIToolbox 0x00007fff2d580aad RunCurrentEventLoopInMode + 292'
    23 address: 0x7fff2d5807c5 base: 0x7fff2d551000 module name: 'HIToolbox' symbol info: '23 HIToolbox 0x00007fff2d5807c5 ReceiveNextEventCommon + 584'
    24 address: 0x7fff2d580569 base: 0x7fff2d551000 module name: 'HIToolbox' symbol info: '24 HIToolbox 0x00007fff2d580569 _BlockUntilNextEventMatchingListInModeWithFilter + 64'
    25 address: 0x7fff2bbc9659 base: 0x7fff2bb88000 module name: 'AppKit' symbol info: '25 AppKit 0x00007fff2bbc9659 _DPSNextEvent + 883'
    26 address: 0x7fff2bbc7ea0 base: 0x7fff2bb88000 module name: 'AppKit' symbol info: '26 AppKit 0x00007fff2bbc7ea0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352'
    27 address: 0x10e938362 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x000000010e938362 Adobe Photoshop 2022 + 44852066'
    28 address: 0x7fff2bbb9bae base: 0x7fff2bb88000 module name: 'AppKit' symbol info: '28 AppKit 0x00007fff2bbb9bae -[NSApplication run] + 658'
    29 address: 0x10e939732 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x000000010e939732 Adobe Photoshop 2022 + 44857138'
    30 address: 0x10e93bfa6 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '30 Adobe Photoshop 2022 0x000000010e93bfa6 Adobe Photoshop 2022 + 44867494'
    31 address: 0x10ea3a2bc base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '31 Adobe Photoshop 2022 0x000000010ea3a2bc Adobe Photoshop 2022 + 45908668'
    32 address: 0x111750a49 base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '32 Adobe Photoshop 2022 0x0000000111750a49 Adobe Photoshop 2022 + 93186633'
    33 address: 0x10be74d7d base: 0x10be72000 module name: 'Adobe Photoshop 2022' symbol info: '33 Adobe Photoshop 2022 0x000000010be74d7d Adobe Photoshop 2022 + 11645'
    34 address: 0x7fff686f3cc9 base: 0x7fff686d9000 module name: 'libdyld.dylib' symbol info: '34 libdyld.dylib 0x00007fff686f3cc9 start + 1'

     

    O
    Oyekola22667138a626
    Participant
    January 15, 2022

    Am getting this error pls any help as the file am trying to open is important

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.3.1 20210406.r.122 990be2c
    0 address: 0x00007FF7725E1576 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    1 address: 0x00007FF770D5E530 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    2 address: 0x00007FF770D5DAA9 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    3 address: 0x00007FF770333114 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    4 address: 0x00007FF770332D71 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    5 address: 0x00007FF770332F71 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    6 address: 0x00007FF770332D91 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    7 address: 0x00007FF77033CC6D base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    8 address: 0x00007FF770D9FEFE base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    9 address: 0x00007FF770DA2501 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    10 address: 0x00007FF770DA1FE6 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    11 address: 0x00007FF770D7C999 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    12 address: 0x00007FF76EA55856 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    13 address: 0x00007FF76EA558E3 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    14 address: 0x00007FF76EA49D88 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    15 address: 0x00007FF76EA5EBFC base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    16 address: 0x00007FF76ECDDFAF base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    17 address: 0x00007FF76EA4C41B base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    18 address: 0x00007FF76ECA2912 base: 0x00007FF76E600000 module name: 'Photoshop.exe'
    19 address: 0x00007FF9305A7034 base: 0x00007FF930590000 module name: 'KERNEL32.DLL'
    20 address: 0x00007FF931882651 base: 0x00007FF931830000 module name: 'ntdll.dll'

     

    M
    mabe38
    Participating Frequently
    January 17, 2022

    Is there a solution to these problems in the meantime? Unfortunately, I have not been using Photoshop for a few months now. It doesn't matter if I want to crop an object or use Camera RAW. It is also the same with Fill Area. And as I see many others also have similar problems.

    Greetings Martin

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    January 18, 2022

    Hello, which troubleshooting steps have you taken? Did you recreate your preferences? see the manual method  https://helpx.adobe.com/photoshop/using/preferences.html#Manually

    Did you try to reinstall?

    S
    Susan Thornberg Emma
    Participant
    January 15, 2022

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the Filter Forge 11 command because of a program error.
    Stack:
    Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
    0 address: 0x111c64e20 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000111c64e5c Adobe Photoshop 2022 + 85253724'
    1 address: 0x10f6fc514 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010f6fc514 Adobe Photoshop 2022 + 46028052'
    2 address: 0x10f6fc761 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010f6fc761 Adobe Photoshop 2022 + 46028641'
    3 address: 0x10f6fa8b5 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f6fa8b5 Adobe Photoshop 2022 + 46020789'
    4 address: 0x10f6fcad2 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f6fcad2 Adobe Photoshop 2022 + 46029522'
    5 address: 0x10ed10574 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010ed10574 Adobe Photoshop 2022 + 35624308'
    6 address: 0x10ed6e6a5 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010ed6e6a5 Adobe Photoshop 2022 + 36009637'
    7 address: 0x10f03fe74 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f03fe74 Adobe Photoshop 2022 + 38964852'
    8 address: 0x10e865899 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010e865899 Adobe Photoshop 2022 + 30730393'
    9 address: 0x10e86573e base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010e86573e Adobe Photoshop 2022 + 30730046'
    10 address: 0x10f6339ba base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010f6339ba Adobe Photoshop 2022 + 45205946'
    11 address: 0x10f62306b base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010f62306b Adobe Photoshop 2022 + 45138027'
    12 address: 0x10f6f4761 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010f6f4761 Adobe Photoshop 2022 + 45995873'
    13 address: 0x10f6de9b8 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010f6de9b8 Adobe Photoshop 2022 + 45906360'
    14 address: 0x10f6deac4 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010f6deac4 Adobe Photoshop 2022 + 45906628'
    15 address: 0x10f5ddc30 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010f5ddc30 Adobe Photoshop 2022 + 44854320'
    16 address: 0x1d6372515 base: 0x1d62d2000 module name: 'Spaces' symbol info: '16 Spaces 0x00000001d6372515 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    17 address: 0x7fff33ba95bf base: 0x7fff33b78000 module name: 'AppKit' symbol info: '17 AppKit 0x00007fff33ba95bf -[NSApplication run] + 707'
    18 address: 0x10f5de732 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010f5de732 Adobe Photoshop 2022 + 44857138'
    19 address: 0x10f5e0fa6 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010f5e0fa6 Adobe Photoshop 2022 + 44867494'
    20 address: 0x10f6df2bc base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010f6df2bc Adobe Photoshop 2022 + 45908668'
    21 address: 0x1123f5a49 base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x00000001123f5a49 Adobe Photoshop 2022 + 93186633'
    22 address: 0x10cb19d7d base: 0x10cb17000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x000000010cb19d7d Adobe Photoshop 2022 + 11645'
    23 address: 0x7fff70aeecc9 base: 0x7fff70ad4000 module name: 'libdyld.dylib' symbol info: '23 libdyld.dylib 0x00007fff70aeecc9 start + 1'

     

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