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Pete.Green
Community Manager
Pete.GreenCommunity Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247995 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    미
    미래전략본부5FF0
    Participant
    August 9, 2021

    Photoshop Error information
    Code: -1
    Text: 프로그램 오류로 인하여
    Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF7DCBA93FB base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7DB2A3A64 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF7DB2A2FC9 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF7DA857804 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF7DA857461 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF7DA857661 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF7DA857481 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF7DA861E7D base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF7DB2E58CE base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF7DB2E8171 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF7DB2E7C46 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF7DB2C2459 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7D8F6BD36 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7D8F6BDC3 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7D8F5FCA8 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7D8F7597C base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF7D91EA56E base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF7D8F6233B base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF7D91ADAB2 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF94E557034 base: 0x00007FF94E540000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF94F9A2651 base: 0x00007FF94F950000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    B
    branchbay
    Participant
    August 7, 2021

    Photoshop Error information
    Code: -20
    Text: because of a program error
    Message: Could not save as “Eaglet_DSC08284_logo.jpg” because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x111a865dd base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000111a86619 Adobe Photoshop 2021 + 86574617'
    1 address: 0x10f8f0bd4 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010f8f0bd4 Adobe Photoshop 2021 + 51358676'
    2 address: 0x10f8f0f34 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010f8f0f34 Adobe Photoshop 2021 + 51359540'
    3 address: 0x10ecd8375 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010ecd8375 Adobe Photoshop 2021 + 38675317'
    4 address: 0x10e42c01d base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010e42c01d Adobe Photoshop 2021 + 29581341'
    5 address: 0x10f8e93e1 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010f8e93e1 Adobe Photoshop 2021 + 51327969'
    6 address: 0x10f8d4818 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010f8d4818 Adobe Photoshop 2021 + 51243032'
    7 address: 0x10f8d4924 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010f8d4924 Adobe Photoshop 2021 + 51243300'
    8 address: 0x10f7d554d base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010f7d554d Adobe Photoshop 2021 + 50197837'
    9 address: 0x177a3a065 base: 0x17799c000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000177a3a065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    10 address: 0x7fff230c5f71 base: 0x7fff22c27000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff230c5f71 -[NSApplication _handleEvent:] + 65'
    11 address: 0x7fff22c5606e base: 0x7fff22c27000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c5606e -[NSApplication run] + 623'
    12 address: 0x10f7d6022 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010f7d6022 Adobe Photoshop 2021 + 50200610'
    13 address: 0x10f7d8580 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010f7d8580 Adobe Photoshop 2021 + 50210176'
    14 address: 0x10f8d50ec base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010f8d50ec Adobe Photoshop 2021 + 51245292'
    15 address: 0x10f381068 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010f381068 Adobe Photoshop 2021 + 45658216'
    16 address: 0x10c7fb809 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010c7fb809 Adobe Photoshop 2021 + 22537'
    17 address: 0x7fff20382f3d base: 0x7fff2036d000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20382f3d start + 1'
    18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

     

    L
    LUCIA5C55
    Participant
    August 6, 2021

    Photoshop Error information
    Code: -1
    Text: poiché si è verificato un errore del programma
    Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x1147315dd base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000114731619 Adobe Photoshop 2021 + 86574617'
    1 address: 0x11259bbd4 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000011259bbd4 Adobe Photoshop 2021 + 51358676'
    2 address: 0x11259be21 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000011259be21 Adobe Photoshop 2021 + 51359265'
    3 address: 0x1120dc643 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001120dc643 Adobe Photoshop 2021 + 46380611'
    4 address: 0x1120dc619 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001120dc619 Adobe Photoshop 2021 + 46380569'
    5 address: 0x1120dc609 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001120dc609 Adobe Photoshop 2021 + 46380553'
    6 address: 0x1120dc5f9 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001120dc5f9 Adobe Photoshop 2021 + 46380537'
    7 address: 0x1120dc5bd base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001120dc5bd Adobe Photoshop 2021 + 46380477'
    8 address: 0x112598ccb base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000112598ccb Adobe Photoshop 2021 + 51346635'
    9 address: 0x112596c65 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000112596c65 Adobe Photoshop 2021 + 51338341'
    10 address: 0x1125943e1 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001125943e1 Adobe Photoshop 2021 + 51327969'
    11 address: 0x11257f818 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000011257f818 Adobe Photoshop 2021 + 51243032'
    12 address: 0x11257f924 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000011257f924 Adobe Photoshop 2021 + 51243300'
    13 address: 0x11248054d base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000011248054d Adobe Photoshop 2021 + 50197837'
    14 address: 0x1759b9065 base: 0x17591b000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001759b9065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7fff2329c5fd base: 0x7fff22dfd000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2329c5fd -[NSApplication _handleEvent:] + 65'
    16 address: 0x7fff22e2c25e base: 0x7fff22dfd000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22e2c25e -[NSApplication run] + 623'
    17 address: 0x112481022 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000112481022 Adobe Photoshop 2021 + 50200610'
    18 address: 0x112483580 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000112483580 Adobe Photoshop 2021 + 50210176'
    19 address: 0x1125800ec base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001125800ec Adobe Photoshop 2021 + 51245292'
    20 address: 0x11202c068 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000011202c068 Adobe Photoshop 2021 + 45658216'
    21 address: 0x10f4a6809 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010f4a6809 Adobe Photoshop 2021 + 22537'
    22 address: 0x7fff2055ef5d base: 0x7fff20549000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2055ef5d start + 1'
    23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

     

    D
    default2x0yhtmqou25
    Participant
    August 6, 2021
    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x108dc45dd base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000108dc4619 Adobe Photoshop 2021 + 86574617'
    1 address: 0x106c2ebd4 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x0000000106c2ebd4 Adobe Photoshop 2021 + 51358676'
    2 address: 0x106c2ee21 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x0000000106c2ee21 Adobe Photoshop 2021 + 51359265'
    3 address: 0x10676f643 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x000000010676f643 Adobe Photoshop 2021 + 46380611'
    4 address: 0x10676f619 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x000000010676f619 Adobe Photoshop 2021 + 46380569'
    5 address: 0x10676f609 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x000000010676f609 Adobe Photoshop 2021 + 46380553'
    6 address: 0x10676f5f9 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010676f5f9 Adobe Photoshop 2021 + 46380537'
    7 address: 0x10676f5bd base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x000000010676f5bd Adobe Photoshop 2021 + 46380477'
    8 address: 0x106c2bccb base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x0000000106c2bccb Adobe Photoshop 2021 + 51346635'
    9 address: 0x106c29c65 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x0000000106c29c65 Adobe Photoshop 2021 + 51338341'
    10 address: 0x106c273e1 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x0000000106c273e1 Adobe Photoshop 2021 + 51327969'
    11 address: 0x106c12818 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x0000000106c12818 Adobe Photoshop 2021 + 51243032'
    12 address: 0x106c12924 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x0000000106c12924 Adobe Photoshop 2021 + 51243300'
    13 address: 0x106b1354d base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x0000000106b1354d Adobe Photoshop 2021 + 50197837'
    14 address: 0x283077065 base: 0x282fd9000 module name: 'Spaces' symbol info: '14  Spaces                              0x0000000283077065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7fff23217f71 base: 0x7fff22d79000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff23217f71 -[NSApplication _handleEvent:] + 65'
    16 address: 0x7fff22da806e base: 0x7fff22d79000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22da806e -[NSApplication run] + 623'
    17 address: 0x106b14022 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x0000000106b14022 Adobe Photoshop 2021 + 50200610'
    18 address: 0x106b16580 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x0000000106b16580 Adobe Photoshop 2021 + 50210176'
    19 address: 0x106c130ec base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x0000000106c130ec Adobe Photoshop 2021 + 51245292'
    20 address: 0x1066bf068 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x00000001066bf068 Adobe Photoshop 2021 + 45658216'
    21 address: 0x103b39809 base: 0x103b34000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x0000000103b39809 Adobe Photoshop 2021 + 22537'
    22 address: 0x7fff204d4f3d base: 0x7fff204bf000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff204d4f3d start + 1'
    23 address: 0x1 module name: '<unknown module>' symbol info: '23  ???                                 0x0000000000000001 0x0 + 1'
     
    M
    matthewb2802641
    Participant
    August 5, 2021

    Hello.  I keep getting this error message when I try to auto blend 16 raw images that have been imported from LR.  I am attempting to complete a focus stacking procedure.  This has only been happening with this set of photos so far.  Can you please provide some guidance?  By the way I tried importing the error script from the PS clipboard as instructed via the user diagnostics option but nothing is pasted to my clip board, similar to the messages below.

    Saltybawlz86
    Saltybawlz86
    Participant
    August 5, 2021

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF77BC693FB base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF77A363A64 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF77A362FC9 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF779917804 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF779917461 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF779917661 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF779917481 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF779921E7D base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF77A3A58CE base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF77A3A8171 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF77A3A7C46 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF77A382459 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF77802BD36 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF77802BDC3 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF77801FCA8 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF77803597C base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF7782AA56E base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF77802233B base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF77826DAB2 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFE9FA27034 base: 0x00007FFE9FA10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFEA1502651 base: 0x00007FFEA14B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    M
    Mr.5E96
    Participant
    August 3, 2021

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF6415493FB base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF63FC43A64 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF63FC42FC9 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF63F1F7804 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF63F1F7461 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF63F1F7661 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF63F1F7481 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF63F201E7D base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF63FC858CE base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF63FC88171 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF63FC87C46 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF63FC62459 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF63D90BD36 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF63D90BDC3 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF63D8FFCA8 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF63D91597C base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF63DB8A56E base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF63D90233B base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF63DB4DAB2 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFEAFCD7034 base: 0x00007FFEAFCC0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFEB0482651 base: 0x00007FFEB0430000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    G
    GustavoWM
    Participant
    August 3, 2021

    Trying to open jpeg iamge in photoshop

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF725ED93FB base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7245D3A64 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF7245D2FC9 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF723B87804 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF723B87461 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF723B87661 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF723B87481 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF723B91E7D base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF7246158CE base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF724618171 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF724617C46 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF7245F2459 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF72229BD36 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF72229BDC3 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF72228FCA8 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7222A597C base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF72251A56E base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF72229233B base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF7224DDAB2 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFBB2957034 base: 0x00007FFBB2940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFBB3B82651 base: 0x00007FFBB3B30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    D
    defaulth6kdsitinvvu
    Participant
    July 30, 2021

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF6A20593FB base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6A0753A64 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF6A0752FC9 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF69FD07804 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF69FD07461 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF69FD07661 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF69FD07481 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF69FD11E7D base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF6A07958CE base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF6A0798171 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF6A0797C46 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF6A0772459 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF69E41BD36 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF69E41BDC3 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF69E40FCA8 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF69E42597C base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF69E69A56E base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF69E41233B base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF69E65DAB2 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFB3C107034 base: 0x00007FFB3C0F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFB3C3E2651 base: 0x00007FFB3C390000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    주
    주미5E3C
    Participant
    July 30, 2021

    Photoshop Error information
    Code: -1
    Text: 프로그램 오류로 인하여
    Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
    Stack:
    Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
    0 address: 0x00007FF6529393FB base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF651033A64 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    2 address: 0x00007FF651032FC9 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    3 address: 0x00007FF6505E7804 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    4 address: 0x00007FF6505E7461 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    5 address: 0x00007FF6505E7661 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    6 address: 0x00007FF6505E7481 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    7 address: 0x00007FF6505F1E7D base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    8 address: 0x00007FF6510758CE base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    9 address: 0x00007FF651078171 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF651077C46 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    11 address: 0x00007FF651052459 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF64ECFBD36 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF64ECFBDC3 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF64ECEFCA8 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF64ED0597C base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF64EF7A56E base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF64ECF233B base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF64EF3DAB2 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FFD8E0A7034 base: 0x00007FFD8E090000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FFD8F622651 base: 0x00007FFD8F5D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

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