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Pete.Green
Community Manager
Pete.GreenCommunity Manager
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247379 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    A
    Aislinn28141080v9s7
    Participant
    January 27, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x107242700 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x0000000107242739 Adobe Photoshop 2023 + 95737657'
    1 address: 0x1049317d0 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x00000001049317d0 Adobe Photoshop 2023 + 52676560'
    2 address: 0x104931a11 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x0000000104931a11 Adobe Photoshop 2023 + 52677137'
    3 address: 0x107b99f93 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000107b99f93 Adobe Photoshop 2023 + 105533331'
    4 address: 0x107b99f69 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x0000000107b99f69 Adobe Photoshop 2023 + 105533289'
    5 address: 0x107b99f59 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000107b99f59 Adobe Photoshop 2023 + 105533273'
    6 address: 0x107b99f49 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x0000000107b99f49 Adobe Photoshop 2023 + 105533257'
    7 address: 0x107b99f0d base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000107b99f0d Adobe Photoshop 2023 + 105533197'
    8 address: 0x10492e27b base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x000000010492e27b Adobe Photoshop 2023 + 52662907'
    9 address: 0x10492bf45 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x000000010492bf45 Adobe Photoshop 2023 + 52653893'
    10 address: 0x104929624 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x0000000104929624 Adobe Photoshop 2023 + 52643364'
    11 address: 0x1049105de base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x00000001049105de Adobe Photoshop 2023 + 52540894'
    12 address: 0x10491071a base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x000000010491071a Adobe Photoshop 2023 + 52541210'
    13 address: 0x104815ee7 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x0000000104815ee7 Adobe Photoshop 2023 + 51515111'
    14 address: 0x7ff81dd0e009 base: 0x7ff81d8af000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff81dd0e009 -[NSApplication _handleEvent:] + 65'
    15 address: 0x7ff81d8df018 base: 0x7ff81d8af000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff81d8df018 -[NSApplication run] + 623'
    16 address: 0x1048169a2 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x00000001048169a2 Adobe Photoshop 2023 + 51517858'
    17 address: 0x1048190e1 base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x00000001048190e1 Adobe Photoshop 2023 + 51527905'
    18 address: 0x104910f6c base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x0000000104910f6c Adobe Photoshop 2023 + 52543340'
    19 address: 0x107ae7b5a base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000107ae7b5a Adobe Photoshop 2023 + 104803162'
    20 address: 0x1016f991d base: 0x1016f5000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x00000001016f991d Adobe Photoshop 2023 + 18717'
    21 address: 0x7ff81a3c1310 base: 0x7ff81a3bb000 module name: 'dyld' symbol info: '21 dyld 0x00007ff81a3c1310 start + 2432'

     

    Z
    Zoe28114174otqf
    Participant
    January 26, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF79AE61432 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF798E2437C base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF798E238D9 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7982835E4 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF7982834A9 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF7982832A9 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF798292BCD base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF798E65FE5 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF798E68E77 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF798E688CA base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF798E48196 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF7966CAC08 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7966CAC9D base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7966BDA6F base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7966D5281 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7969CF896 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7966C03C6 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF796944762 base: 0x00007FF795F00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FF9DF9855A0 base: 0x00007FF9DF970000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FF9E0E2485B base: 0x00007FF9E0E20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    Z
    Zoe28114174otqf
    Participant
    January 26, 2023

    I need help please! 

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:

     

    M
    MichaelPEyeMa
    Participant
    January 26, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec
    0 address: 0x00007FF6AC6FD542 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF6AAA09924 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    2 address: 0x00007FF6AAA08F49 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    3 address: 0x00007FF6A9ED2694 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    4 address: 0x00007FF6A9ED1FA1 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF6A9ED21C1 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6A9ED1FC1 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6A9EDF46D base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6AAA50655 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6AAA535D8 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    10 address: 0x00007FF6AAA52FBA base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    11 address: 0x00007FF6AAA2D759 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    12 address: 0x00007FF6A8485AB8 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF6A8485B56 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF6A8479069 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF6A848FCF1 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    16 address: 0x00007FF6A8744652 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    17 address: 0x00007FF6A847BADE base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    18 address: 0x00007FF6A86DC982 base: 0x00007FF6A7E80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    19 address: 0x00007FF89BB57614 base: 0x00007FF89BB40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    20 address: 0x00007FF89CB026A1 base: 0x00007FF89CAB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    dig_dig_dig
    dig_dig_dig
    Participant
    January 24, 2023

    I'm experiencing an error when opening .NEF files in Photoshop.

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not open “HI-ODMDS_22B1_SPI_S-01-A.NEF” because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF64B3C1432 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF64938437C base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF6493838D9 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF6493857F5 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF646FC5C2D base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    5 address: 0x00007FF6479C9483 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    6 address: 0x00007FF6479D07FC base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    7 address: 0x00007FF6479CFF9D base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF6479CFAD2 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF6473C99C1 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    10 address: 0x00007FF647096BAE base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    11 address: 0x00007FF646C4B9BE base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF6476B8F3E base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    13 address: 0x00007FF6494410A0 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    14 address: 0x00007FF6493A6BCA base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    15 address: 0x00007FF6479CF327 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    16 address: 0x00007FF6493A7796 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    17 address: 0x00007FF6493A271C base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    18 address: 0x00007FF6493ED838 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    19 address: 0x00007FF6493ECFF5 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF6493C88CA base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    21 address: 0x00007FF6493A8196 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    22 address: 0x00007FF646C2AC08 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    23 address: 0x00007FF646C2AC9D base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    24 address: 0x00007FF646C1E356 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    25 address: 0x00007FF646C35281 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    26 address: 0x00007FF646F2F896 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    27 address: 0x00007FF646C203C6 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    28 address: 0x00007FF646EA4762 base: 0x00007FF646460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    29 address: 0x00007FFA2AA67614 base: 0x00007FFA2AA50000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    30 address: 0x00007FFA2ABA26A1 base: 0x00007FFA2AB50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    E
    Erin_MarianiLandscape
    Participant
    January 24, 2023

    Hello- I've updated my driver and photoshop and have restarted my computer.  I am still getting the following error:

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF7B5E01432 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7B3DC437C base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF7B3DC38D9 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7B32235E4 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF7B32234A9 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF7B32232A9 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF7B3232BCD base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF7B3E05FE5 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF7B3E08E77 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF7B3E088CA base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF7B3DE8196 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF7B166AC08 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7B166AC9D base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7B165DA6F base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7B1675281 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7B196F896 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7B16603C6 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF7B18E4762 base: 0x00007FF7B0EA0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFFA2F77614 base: 0x00007FFFA2F60000 module name: 'KERNEL32.dll' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFFA43026A1 base: 0x00007FFFA42B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    B
    Bence27553575210j
    Participant
    January 23, 2023

    Hi this is what i got , when I want a simple designation.

     

    Photoshop Error information
    Code: -1
    Text: egy programhiba miatt
    Message: Nem lehetett az utasítást teljesíteni, egy programhiba miatt.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF78D641432 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF78B60437C base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF78B6038D9 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF78AA635E4 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF78AA634A9 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF78AA632A9 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF78AA72BCD base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF78B645FE5 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF78B648E77 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF78B6488CA base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF78B628196 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF788EAAC08 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF788EAAC9D base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF788E9DA6F base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF788EB5281 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7891AF896 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF788EA03C6 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF789124762 base: 0x00007FF7886E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFD8CBB5550 base: 0x00007FFD8CBA0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFD8E14485B base: 0x00007FFD8E140000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    Т
    Турар28060223awta
    Participant
    January 23, 2023

    Photoshop Error information
    Code: -1
    Text: произошел программный сбой
    Message: Невозможно выполнить запроспроизошел программный сбой.
    Stack:
    Adobe Photoshop 24.0.1 20221111.r.112 a12a934
    0 address: 0x00007FF7B2A4CE02 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF7B0A9EB2C base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF7B0A9E1E9 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7AFF76FD4 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF7AFF76B09 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF7AFF76909 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF7AFF84E7D base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF7B0ADFC15 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF7B0AE2AA7 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF7B0AE24FA base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF7B0AC2319 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF7AE4052F8 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF7AE405396 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF7AE3F817F base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF7AE40F911 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF7AE6F176F base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF7AE3FAAB6 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF7AE667A52 base: 0x00007FF7ADDE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FFC1BF526BD base: 0x00007FFC1BF40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFC1CECDFB8 base: 0x00007FFC1CE70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    K
    kristenb74326771
    Participant
    January 22, 2023

    Hello! Trying to run an action and I get the program error message. 

     

    The following is copied from the diagnostic tool.

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the command because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF7683C1432 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF76638437C base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF7663838D9 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7663857F5 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF764D1455E base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    5 address: 0x00007FF766385889 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF766384600 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF763EDF1AA base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    8 address: 0x00007FF764D62655 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF764252B14 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    10 address: 0x00007FF76638642B base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF763FD00B4 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    12 address: 0x00007FF7663ED838 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    13 address: 0x00007FF7663ECFF5 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    14 address: 0x00007FF7663C88CA base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    15 address: 0x00007FF763FD6553 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF76549DC61 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    17 address: 0x00007FF76549D94F base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    18 address: 0x00007FF764BD7983 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    19 address: 0x00007FF7663ED838 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF7663ECFF5 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    21 address: 0x00007FF7663C88CA base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    22 address: 0x00007FF7663A8196 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    23 address: 0x00007FF763C2AC08 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    24 address: 0x00007FF763C2AC9D base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    25 address: 0x00007FF763C1E356 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    26 address: 0x00007FF763C35281 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    27 address: 0x00007FF763F2F896 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    28 address: 0x00007FF763C203C6 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    29 address: 0x00007FF763EA4762 base: 0x00007FF763460000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    30 address: 0x00007FF9C58A7614 base: 0x00007FF9C5890000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    31 address: 0x00007FF9C5A026A1 base: 0x00007FF9C59B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    A
    Ashley280560689khq
    Participant
    January 22, 2023

    When running an photography action, it keeps getting stuck on the "Name Change" command and an error pops up that says "could not complete command because of program error". It's the "Name Change" layer every time I have tried. Photoshop is up to date. Driver is as updated as it can be. I have deleted the actions from PS and reinstalled them. I have run this action many times over the past year or so without ever having an issue. Can anyone help?

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
    0 address: 0x00007FF79C531432 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
    1 address: 0x00007FF79A4F437C base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    2 address: 0x00007FF79A4F38D9 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    3 address: 0x00007FF7999535E4 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    4 address: 0x00007FF7999534A9 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    5 address: 0x00007FF7999532A9 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    6 address: 0x00007FF799962BCD base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    7 address: 0x00007FF79A535FE5 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    8 address: 0x00007FF79A538E77 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    9 address: 0x00007FF79A5388CA base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    10 address: 0x00007FF79A518196 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    11 address: 0x00007FF797D9AC08 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    12 address: 0x00007FF797D9AC9D base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    13 address: 0x00007FF797D8DA6F base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    14 address: 0x00007FF797DA5281 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    15 address: 0x00007FF79809F896 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    16 address: 0x00007FF797D903C6 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
    17 address: 0x00007FF798014762 base: 0x00007FF7975D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
    18 address: 0x00007FF897207614 base: 0x00007FF8971F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FF8974E26A1 base: 0x00007FF897490000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    T
    Tim28040626ibbk
    Participant
    January 21, 2023

    Photoshop Error information

    Code: -1

    Text: because of a program error

    Message: Could not complete your request because of a program error.

    Stack:

    Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a

    0 address: 0x1079bc700 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x00000001079bc739 Adobe Photoshop 2023 + 95737657'

    1 address: 0x1050ab7d0 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x00000001050ab7d0 Adobe Photoshop 2023 + 52676560'

    2 address: 0x1050aba11 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x00000001050aba11 Adobe Photoshop 2023 + 52677137'

    3 address: 0x108313f93 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x0000000108313f93 Adobe Photoshop 2023 + 105533331'

    4 address: 0x108313f69 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x0000000108313f69 Adobe Photoshop 2023 + 105533289'

    5 address: 0x108313f59 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x0000000108313f59 Adobe Photoshop 2023 + 105533273'

    6 address: 0x108313f49 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x0000000108313f49 Adobe Photoshop 2023 + 105533257'

    7 address: 0x108313f0d base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000108313f0d Adobe Photoshop 2023 + 105533197'

    8 address: 0x1050a827b base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x00000001050a827b Adobe Photoshop 2023 + 52662907'

    9 address: 0x1050a5f45 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x00000001050a5f45 Adobe Photoshop 2023 + 52653893'

    10 address: 0x1050a3624 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x00000001050a3624 Adobe Photoshop 2023 + 52643364'

    11 address: 0x10508a5de base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x000000010508a5de Adobe Photoshop 2023 + 52540894'

    12 address: 0x10508a71a base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x000000010508a71a Adobe Photoshop 2023 + 52541210'

    13 address: 0x104f8fee7 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x0000000104f8fee7 Adobe Photoshop 2023 + 51515111'

    14 address: 0x7ff81d572885 base: 0x7ff81d114000 module name: 'AppKit' symbol info: '14  AppKit                              0x00007ff81d572885 -[NSApplication _handleEvent:] + 65'

    15 address: 0x7ff81d14341c base: 0x7ff81d114000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007ff81d14341c -[NSApplication run] + 623'

    16 address: 0x104f909a2 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x0000000104f909a2 Adobe Photoshop 2023 + 51517858'

    17 address: 0x104f930e1 base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x0000000104f930e1 Adobe Photoshop 2023 + 51527905'

    18 address: 0x10508af6c base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x000000010508af6c Adobe Photoshop 2023 + 52543340'

    19 address: 0x108261b5a base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x0000000108261b5a Adobe Photoshop 2023 + 104803162'

    20 address: 0x101e7391d base: 0x101e6f000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x0000000101e7391d Adobe Photoshop 2023 + 18717'

    21 address: 0x7ff819bf9310 base: 0x7ff819bf3000 module name: 'dyld' symbol info: '21  dyld                                0x00007ff819bf9310 start + 2432'

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    January 23, 2023

    Hi @Tim28040626ibbk 

     

    I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash. 

     

    Thank you,

    Cory

    Show more replies
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