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Participant
July 3, 2021
Answered

Round trip Lightroom to Photoshop on IPad

  • July 3, 2021
  • 9 replies
  • 3081 views

I am following the workflow in the 2021 video tutorial for the roundtrip between Lightroom and Photoshop on the iPad (https://helpx.adobe.com/photoshop/how-to/lightroom-photoshop-ipad.html). Everything seems to be working - except when I hit "Send to Lightroom" at the end of editing, the edited image is simply saved in Photoshop and nothing is sent back to Lightroom. I am using Lightroom v6.3.0 and Photoshop 2.6.1 on iOS 14.6. The online assistance got me to reinstall the Photoshop app - and reboot the iPad - but the problem remains. Am I missing something?

 

This topic has been closed for replies.
Correct answer CMass

Hey everyone, 

 

It looks like this was fixed with the release of version 3.0. If you're still running into an issue, please comment on this thread

Best, 

Careeeesa

9 replies

CMass
Community Manager
CMassCommunity ManagerCorrect answer
Community Manager
January 27, 2022

Hey everyone, 

 

It looks like this was fixed with the release of version 3.0. If you're still running into an issue, please comment on this thread

Best, 

Careeeesa

Participant
July 22, 2021

i found a (tricky) way to make it work! After making the changes in PS i put the ipad in "sleep mode" (close the cover o push the "stop" button). after few second i reopen it and press "send to lightroom" button.

 

 

Michael J. Hoffman
Community Expert
Community Expert
July 22, 2021

Interesting, I tried this (putting the iPad to sleep), and it worked for me also. Received back in Lightroom the way it is supposed to work.

 

However, the next time I switched to Photoshop, it displayed a crash report and asked if I wanted to send it. But, it's a workaround for now!

Community Manager
July 14, 2021

Thanks for taking the time report this.  There is a bug tracked on the Photoshop Mobile team for this issue, but I don't have visiblity into the fix schedule.

Participant
July 10, 2021

Same issue here.  

Participant
July 11, 2021

After posting yesterday, the feature suddenly and inexplicably began to work. I had earlier in the day deleted and reinstalled both apps and cleared the cache of the apps. Perhaps that was the trick. 

Participant
July 11, 2021

I tried it several times ... still it won't work. It stops at 75 % ...

hope @Adobe will fix it soon. It is such an important step

otherwise it would be a nonsense 

Michael J. Hoffman
Community Expert
Community Expert
July 10, 2021

I'm also having the same issue. The "Send to Lightroom" button has the exact same effect as the "Create Photoshop Cloud Document" option (except "Send to Lightroom" closes the active document). Either way, the PSDC file goes to my CC cloud storage and not back to Lightroom. 

Lightroom Mobile v6.3.0 on iPad Pro 11" running iOS 14.6, over 400Gb free space. 
Photoshop for Mobile 2.6.1. 

Perhaps @Pattie-F  from Adobe can help steer us in the right direction?

Participant
July 6, 2021

Same problem...

Participating Frequently
July 6, 2021

Same issue here.... have latest versions of all apps and iOS

 

jekasko1
Participant
July 5, 2021

I am having the same issue.  But after I click "Send to Lightroom" it is saved to Photoshop and then reopens the file from Lightroom again with no edits.  

Ged_Traynor
Community Expert
Community Expert
July 3, 2021

Moving thread to the Photoshop for Mobile forum from Photoshop