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nicola.dalba
Participant
April 9, 2021

P: “Send to Lightroom” in Photoshop for iPad not working

  • April 9, 2021
  • 26 replies
  • 5118 views

Hi there,

 

On an iPad Pro I am trying to use the full workflow starting from Lightroom Mobile, editing in Photoshop for iPad and, after my edits, returning back to Lightroom using the command "Send to Lightroom" now available in Photoshop for iPad (ver. 2.3). The issue is that, after hitting "Send to Lightroom", although the control is returned to Lightroom (where I can see a message saying "Receiving Photoshop Document" and the wheel spinning in the little cloud icon (top right) and "Loading Photo" message), the loading process never ends and I cannot see any Photoshop document popping up in Lightroom as it should be. The problem has been presenting itself on and off, but it seems now to be permanent. All apps and iOS are updated to the latest version. Has anybody else experienced the same issue or have an idea of how to resolve it? I have a ticket open with Adobe, but so far no resolution.

 

Thanks for your help,

Nic

    This topic has been closed for replies.

    26 replies

    A
    artAlexion
    Known Participant
    October 25, 2022

    At the risk of being annoying, have you tried restarting the iPad?

    S
    salvadorm102
    Participant
    October 19, 2022

    The open in Lightroom tan disappeared from my iPad overnight. Any idea what the issue is? Using iPad Pro 

    A
    artAlexion
    Known Participant
    July 8, 2022

    It seems to get stuck and I I often need to tap “Edit in Photoshop 2-4 times before it completes. After editing in Photoshop, send to Lightroom seems to work consistently fine

    ________________________________________
    Art Alexion
    [personal info removed by moderator]

    B
    bradley0D4C
    Participant
    July 8, 2022

    Addition, sometimes Lightroom sends to Photoshop ok, and other times not. I just tried to edit something in Photoshop from Lightroom and the image did not pass correctly. Inconsistent.

    B
    bradley0D4C
    Participant
    July 8, 2022

    Not working again. Sends as designed from Lightroom, will not round trip from Photoshop back to Lightroom. No option to do so. It seems to have vanished. Have uninstalled and reinstalled photoshop. Have restarted the iPad. Currently using the Publish and Export workaround. Any solutions? 

    A
    artAlexion
    Known Participant
    January 19, 2022

    The only time that it doesn't work is when Photoshop wants to show you a new feature and it opens with that screen instead, but that's common with iOS apps 

    S
    schildcl
    Participant
    January 19, 2022

    Since recent Adobe Lightroom and Photoshop on iPad this feature is working flawlessly. I am ususing Lightroom v7.1.1 and Photoshop version 3.2.

    M
    Adobe Employee
    Michael_L_Lewis
    Adobe Employee
    January 18, 2022

    I'm glad to hear it turned out to be working. It sounds like we could both  improve on the performance and the information to the user about results. Thanks!

    P
    Pieter Kappetein
    Participating Frequently
    January 18, 2022

    I was probably impatient as I saw later that it saved the corrections that I had made in Photoshop and I was able to access the file in Lightroom, thank you for the reply

    M
    Adobe Employee
    Michael_L_Lewis
    Adobe Employee
    January 18, 2022

    Hi - what are the version numbers of Photoshop and Lightroom on your device? Thanks!

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