P: “Send to Lightroom” in Photoshop for iPad not working

[nicola.dalba]

Hi there,

On an iPad Pro I am trying to use the full workflow starting from Lightroom Mobile, editing in Photoshop for iPad and, after my edits, returning back to Lightroom using the command "Send to Lightroom" now available in Photoshop for iPad (ver. 2.3). The issue is that, after hitting "Send to Lightroom", although the control is returned to Lightroom (where I can see a message saying "Receiving Photoshop Document" and the wheel spinning in the little cloud icon (top right) and "Loading Photo" message), the loading process never ends and I cannot see any Photoshop document popping up in Lightroom as it should be. The problem has been presenting itself on and off, but it seems now to be permanent. All apps and iOS are updated to the latest version. Has anybody else experienced the same issue or have an idea of how to resolve it? I have a ticket open with Adobe, but so far no resolution.

Thanks for your help,

Nic

[philphilphil2]

Same issue here. Did you manage to get it solved?

[claire walker]

Same with me...used to work ok but not now. 

[giuseppep13786177]

Same here 😞 I was looking forward to this feature and now it's not working...

[Matthew Stadler]

My ipad (7th gen) used to work fine. Now mine has the same problematic results but acts a little different. After clicking "Send to Lightroom" a popup reads "Writing Photoshop Format" and loads up to about 70% then disappears. Nothing else after that. I am not sent to Lightroom control as you described. And no transfer either.

Works fine on desktop. Bummer.

[petr_horak]

The same issue here. iPad Pro 12.9 2018

[jessamyn18]

I'm also having this issue.  Did you ever find a solution?

[jgbossert]

Same issue here. When I touch send to Lightroom every thing sarts working, but at the end after saving my iPad does not switch to Lightroom. At least the image is not lost but saved as a Photoshop cloud document. (Yes I touched send to Lightroom and do not save as PS cloud...)

[artAlexion]

Same issue as Matthew describes.  Used to work.  Stopped recently.  I have 2 iPad pros.  same behavior on both.  Saves as PSDC, but never sends back to Lr.  At leas the edits are saved, but this is not an efficient way to work.

[M Shaw]

Sorry, something broke with the latest update when using Lightroom to Photoshop round trip editing. We are investigating the issue and hope to have a fix soon. 

[artAlexion]

@M ShawThanks for the acknowlegement.  Knowing that saves us the time of vainly trying to fix.  Any idea when a fix should be expected?

[Jitz L]

Same issue here. Hope to see an update as it's an important feature in my workflow. 

[artAlexion]

New update to Lr iPad this week.  Problem persists anyway.

[jessamyn18]

Looks like I made a huge investment in an iPad Pro and Apple Pencil for nothing since I only bought them to use LR and PS on. Which I thought would be better than running Adobe on my iMac as that's been a giant PITA lately too. So frustrating 

[Jitz L]

I bought the iPad and pencil for the exact reason.

[artAlexion]

Gentlemen, this used to work. Hold tight. Just wish I knew how long.

Meanwhile, I am using this work around.

1. Go to the image in Lr mobile.
2. Edit in Ps
3. Make your edits
4. Send to Lr
5. This will save the document, but Lr never gets it
6. Open the image again in Ps
7. Publish and Export. Choose PSD format
8. Pick Lr from the choices
9. Switch to Lr and go to recents
10. Find your image from Ps
11. Add it to the album where you found the original

I know it’s a lot of steps but it works for now

_______________________________________
Art Alexion
art@alexion.co

[M Shaw]

This is fixed with the 2.6.2 application update that was released today.

[joshuas89765923]

I am currently still having this issue and I have verified I have the latest updates, I have also tried restarting both apps

[artAlexion]

The fix works for me on my 2016 iPad Pro.  Thanks!

[jessamyn18]

It's working! Thanks!!!

[joshuas89765923]

This feature is still not working for me

[M Shaw]

Can you try uninstalling and reinstalling both Photoshop and Lightroom?

[Jitz L]

Thank you! It is working on my M1 iPad Pro 12.9". Had to reinstall for it to work. 

[joshuas89765923]

Had to reinstall too, its working now

[schildcl]

After re-installation of Adobe Lightroom and Adobe Photoshop on iPad is worked once and the fails for another edit/file! Any hints would be appreciated

[artAlexion]

I think there was a regression with the last update.  It was working and now its broken again.