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Participant
February 8, 2024
Question

Slow premium features

  • February 8, 2024
  • 1 reply
  • 155 views

First of all took me two days to find this, no costumer support, no e-mails for help, nothing. I just purchased the premium features, they are so slow!!! I can't even try some of them out, like the lens blur or presents. They take forever to load, some even say that an error ocurred. Really dissapointed by this app right now. 

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1 reply

Ged_Traynor
Community Expert
Community Expert
February 8, 2024

@lavish_luminary25498 "I just purchased the premium features" not sure what you mean by that, does your computer meet Photoshop's system requirements

https://helpx.adobe.com/ie/photoshop/system-requirements.html

Participant
February 8, 2024

I'm using the Adobe Lightroom app on my phone which has premium features. That's what I'm talking about. Don't know if this is the right place to complain about this, seems like it is not. But couldn't fond any other place or costumer support to see what is going on with the app.

Ged_Traynor
Community Expert
Community Expert
February 8, 2024

@lavish_luminary25498 this is the Photoshop forum, try the Lightroom ecosystem (Cloud-based) forum instead