Still having issues with greyed out filters in photoshop cc

Forum|Forum|8 years ago
February 11, 2017
4 replies
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Please help. I am going round in circles trying to find answers. I am working on a pc with Photoshop creative cloud. I have changed my image to 8 bit, etc and still no joy with using some of the filters eg render light effects and oil painting. I have also upgraded the graphics drivers. My file size is not huge. I am working with images off the Canon 7D Mk II. Would someone please suggest how I can solve this problem.

Thank you

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Correct answer Warren Heaton10841144

For what it's worth:

In RGB Color Mode, Oil Paint (Filter > Stylize > Oil Paint...) should be available in 8 Bits/Channel, 16 Bits/Channel and 32 Bits/Channel. Lighting Effects (Filter > Render > Lighting Effects...) on the other hand is only available in 8 Bits/Channel.

As mentioned earlier in this thread, neither are available if in CMYK Color Mode.

Another thing to double-check is that only one layer is selected in the Layers panel. With multiple layers selected, only "Convert for Smart Filter" will be available. If no layers are selected, all of the choices under the Filter drop down menu will be dimmed.

-Warren

W

Warren Heaton10841144

Correct answer

Community Expert

For what it's worth:

In RGB Color Mode, Oil Paint (Filter > Stylize > Oil Paint...) should be available in 8 Bits/Channel, 16 Bits/Channel and 32 Bits/Channel. Lighting Effects (Filter > Render > Lighting Effects...) on the other hand is only available in 8 Bits/Channel.

As mentioned earlier in this thread, neither are available if in CMYK Color Mode.

Another thing to double-check is that only one layer is selected in the Layers panel. With multiple layers selected, only "Convert for Smart Filter" will be available. If no layers are selected, all of the choices under the Filter drop down menu will be dimmed.

-Warren

S_Gans

Community Expert

This is an issue that's occurred when an image thinks it's using the CMYK color space. If you change the image to RGB, you should see all your filters available. See this (quickly made) video, and I hope it helps.

Adobe Community Expert / Adobe Certified Instructor

Val_s_PhotographyAuthor

Participant

Thank you S_Gans

Have changed to RGB but it does not solve the issue.

Many thanks

Rob for Val

STILL HAVING ISSUES WITH GREYED OUT FILTERS IN PHOTOSHOP CC
created by S_Gans in Photoshop General Discussion - View the
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S_Gans

Community Expert

So, I have another thought, that may help us to determine if the problem IS with the Graphics processor...

Perhaps if we turn off the use of the GPU (hence, using CPU power for processing, we can see if the initial idea of the GPU and your drivers or device are the problem. May I suggest that you go to Preferences> Performance, and turn OFF the "Use Graphics Processor" checkbox? Then try the image again? If it works with that turned off - then perhaps turning it back on and fiddling with the "Advanced Settings" options would help.

Yours may look a little different from mine, but only because I'm on a Mac. The settings should still be similar.

If the problem is STILL a problem with those items turned off - we know it's a problem with the app, and not likely the GPU.

And, then my next suggestion would be to reset the preferences (shut down Photoshop, and then hold and KEEP holding Control+Alt+Shift while Photoshop starts up, until you see it ask if you want to reset preferences).