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Participant
Dec 6, 2025 10:09 AM UTC
Question

Upgraded to 27.1 now nearly all the tool icons have disappeared tool presets are not available

The tool bar is there but only 5 tools are showing, the other boxes are just blank, no tolls presets are available. I can select the tools using shortcuts, my saved workspace was corrupted but I still have my Actions which usually disappear after upgrading. The GPU is fine and all up to date.

Windows 10, 16GB RAM

3 replies

Ged_Traynor
Community Expert
Community Expert
Dec 6, 2025 12:55 PM UTC

@colinbrad try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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Ged_Traynor
Community Expert
Community Expert
Dec 6, 2025 11:15 AM UTC
colinbradAuthor
Participant
Dec 6, 2025 12:53 PM UTC
I've tried that, restarted PS, I now have only 3 tool icons showing
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