Why aren't Photoshop Temp files showing up in tmp folder?

Forum|Forum|4 years ago
January 16, 2022
2 replies
8667 views

Hello,

I'm currently trying to find the Photoshop Temp files so I can delete them, in order to fix the "scratch disk full" error that comes up whenever I try to open a very large file. Every resource for Macs I've found says to go to the tmp folder and I'm on a MacBook Pro, 12.1 Monterey and have located the tmp folder, but there's no folder for Photoshop Temp, and I can't seem to find it anywhere else, either.

Is there somewhere else the Photoshop Temp files could be hiding? As far as I can see, there's no other way to fix the error (I've already freed up disk space, and it only occurs with one specific 1GB file).

Thanks!

macOS

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davescm

Community Expert

The scratch file will be in the root folder of your designated scratch disk. It is deleted when Photoshop closes. If it remains after closing it is safe to delete, but do not delete it with Photoshop open.

Dave

L

Leslie5E49Author

Participating Frequently

Do you know where the root folder is/what it's called? Thank you.

davescm

Community Expert

It just means the top level folder on that disk. So if scratch is set to 😧 then the root folder is D:\

If you are getting this message with one file of 4583x2762, how many layers are in the file and are any of them smart objects? On the face of it the image size is not particularly large, but if you have hidden pixels e.g. after cropping with delete pixels unchecked, smart objects containing larger image sizes/multiple layers and lots of pixel layers then you could indeed run out of scratch space.

Dave