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J
johnpax
Participating Frequently
August 10, 2023
Question

adobe help email

  • August 10, 2023
  • 2 replies
  • 431 views

I posted an issue with an error, but some 

Some Kate Hayes... asked me to send an email to <spam email removed>

 

That sopunds to me like a scam, anyone knows about this? 

 

What are the adobe the help channels? It's really dissapointing that Adobe doesn't have help online 😞 

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 10, 2023

    It's a scam. Adobe doesn't use outlook.com.

    I've reported the person as in your other thread:

    https://community.adobe.com/t5/photoshop-elements-discussions/mac-os-installer-was-unable-to-access-a-critical-file-directory-code-41/m-p/13998477#M92041

    Glenn 8675309
    Glenn 8675309
    Legend
    August 10, 2023

    This is certainly not an email from Adobe, and it's for sure a scam. Adobe will only use email addresses that are under the adobe.com domain. If you let us know the name of the person who sent you that message we'll get them banned.

     

    There's no email address for Adobe support, but there are telephone numbers. You can find them here:

    You should contact Adobe directly for help with this issue:
    https://helpx.adobe.com/contact/phone.html

      Glenn 8675309
      Glenn 8675309
      Legend
      August 10, 2023

      They, scammers, join the fourm and fish for users like you.  "Well we need to verify your Adobe account info"  then proceed to ask for your login and password to your adobe account.   


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