Adobe Photoshop Elements 2021 with serial number: requires Login with Adobe Id

Question

We use within the ETLA contract for companies the Adobe Photoshop Elements, which we activated with the Adobe Creative Cloud Packager, have packaged and distributed. We also package and distribute the updates in this way.

Only since the last update have users been asked to log in via Adobe ID.

The Users use the software offline, and the software is already activated.

Why does this login mask come with Adobe Id?

And How can I deactivate the login mask?

Phil Pickering · Answer

Hi,

This is a user-to-user support community for Adobe Photoshop Elements and tends to be more focussed on individual user's issues with the application rather than enterprise admin issues. (But if there are Enterprise sys admins out there who come across this question... please step in 🙂 )

You might want to reach out on the Enterprise & Teams support community for a more specialized response, or failing that, contact the Enterprise support team via the Admin Console's support tab (see the Enterprise Support page).

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