Inspiring

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Camera Raw Plugin Trouble

Forum|Forum|1 year ago
May 18, 2024
14 replies
3548 views

I have downloaded and installed the raw plugin for adobe 2024 but am unable to open .raf raw files. Adobe's request for me to download the plugin keeps repeating, on a loop it seems. This is something new. I am on a Mac with the latest software and the M1 chip. Anyone have any idea why this is happening? I have restarted PSE but that didn't clear the issue. Thanks.

Correct answer sanhodo417406323

Hi All,

Spent almost an hour today with an Adobe tech. The workaround is that I will be able to use the Raw feature of my camera if I convert the .raf file into Adobe's DNG file. "The issue is peculiar," said the tech. Indeed it is.

Jeff Arola

Community Expert

You most likely won't be able to install it on your new Mac, but if you still have your old Mac, you can tell us what Photoshop Elements version and Camera Raw plugin opens those X10.raf files.

Maybe you could even provide us with a sample X10.raf file using a service like DropBox so we can try on our own machines?

S

sanhodo417406323Author

Inspiring

Jeff,

I attach a .raf file for you to fiddle with. The old mac, the one I'm using now, with element 2024 worked fine with .raf files until a recent update from adobe. The new plug-in is 16. I guess the old one was number 15.

Just noticed the file was not accepted. Don't have drop box. Maybe you could create your own raw file. Good luck.

Jeff Arola

Community Expert

Do you still have an older photoshop elements version that those X10.raf files work in?

S

sanhodo417406323Author

Inspiring

I might. It's a good suggestion, thanks.

Sent with [Proton Mail](https://proton.me/) secure email.

Jeff Arola

Community Expert

That's good.

Now you'll need to create the elements 24>plug-ins>file formats folder

and move Camera Raw.plugin from the cc folder to the elements 24 folder

as explained below:

In the Plug-Ins folder create a Elements 24 folder, then inside that create a File Formats folder

Now move the Camera Raw.plugin from the Plug-Ins/CC/File Formats folder to the Plug-Ins/Elements 24/File Formats folder

S

sanhodo417406323Author

Inspiring

Thanks. Did as you asked but after closing elements and reopening it I still get the adobe message asking me to install the camera raw plug in. I need to check my camera settings. It seems that the raw plug-in will work with one setting on my camera but not another; I'm still investigating that. I hope that will provide an easy answer to this issue.

S

sanhodo417406323AuthorCorrect answer

Inspiring

Hi All,

Spent almost an hour today with an Adobe tech. The workaround is that I will be able to use the Raw feature of my camera if I convert the .raf file into Adobe's DNG file. "The issue is peculiar," said the tech. Indeed it is.

Jeff Arola

Community Expert

disregard

Jeff Arola

Community Expert

When you look for

Macintosh HD/Library/Application Support/Adobe/Plug-Ins

you don't see a Plug-Ins folder?

S

sanhodo417406323Author

Inspiring

Hello Jeff,

Yes, that's right. There is no Plug-Ins folder

S

sanhodo417406323Author

Inspiring

Correction, Jeff. I was in the wrong area. There IS a Plug-ins folder showing CC/File Formats/Camera Raw.plugin, created 2/14/24, verion 16.2 (1763). There is also a "last opened" section showing only --. Does this help in any way?

Jeff Arola

Community Expert

sanhodo4,

If you go Adobe Photoshop Elements 2024 Editor>Settings>About Plug-In is Camera Raw listed and if so which Version?

Greg_S.

Community Expert

ACR is generally backwards compatible. So I don't think it has anything to do with how old the camera is. The latest update of Elements 2024 has caused a number of problems and this may be one of them. But before we jump to that conclusion, we need to make sure that you have properly installed the Camera Raw plug-in. The .bi file that Glenn talks about is a file named Camera Raw.8bi. I have previously linked you to Glenn's post and your response was that you couldn't find the folder that it is supposed to be copied in. My reply, which you may have missed, is that if the file doesn't exist, you create it as a new folder in the designated location. You then copy the Camera Raw.8bi file into that folder.

S

sanhodo417406323Author

Inspiring

Thanks to you both. That file does not exist. I am able to get into the camera raw log. it is small and I can share it with you if you are interested. It seems to me there was an initial contact but then camera raw config disabled the contact. I plan to call Adobe tomorrow to see if someone there can help.

Glenn 8675309

Legend

A few things come to mind:

1. The Camera is pretty old.
2. The camera requires an old version of Adobe camera raw which is 32 bit.
3. Your OS can't run 32 bit anything.
4. You have to ensure that ACR is set up correctly first before you try to open a image with ACR.
5. If you manually installed ACR you put the 8bi in the wrong location.

I honestly think it's a combination of 32 Bit software (ACR) in a 64 bit only OS.

When using ACR you are making non destructive edits- you are working on a copy of the RAW file, not the actual raw file.

S

sanhodo417406323Author

Inspiring

Hello Glenn,

It's odd but I have been using ACR for some time now including with the 64bit OS. Elements suddenly changed yesterday when I was prompted to update. Also the name FinePix is new to me. I am looking at the owner's manual and the only i.d. is Fujifilm X 10. The camera is old, 13 years but works fine; as I say the memory card is able to download to the Mac perfectly and before yesterday I was always able to edit in raw. I have no idea if it was set up correctly nor do I know where or what the 8bi is. I assume that the set up is right - it appears in the utility section of adobe, as it should.

It's just another mystery. I have been able to use raw editing if I change the image to a .tiff from .jpg. It's a journey. Thanks for you input.

BTW, I have never indicated that there is a correct answer to any of the answers. Someone must have done that, not me.

Glenn 8675309

Legend

Have you seen this? I made it nicer to look at when compared to earlier versions. I am not the originator of this document but it has helped many.

______________________________________________________________________________________

Last updated on Jan 12, 2022 | Also Applies to Elements Organizer, Premiere Elements

The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes.

If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps, Primarily because your new camera needs a newer version of ACR to support RAW files:

Download and install the latest Camera Raw version from https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Quit all Adobe applications.

On macOS, double-click the .dmg file to mount it.

On Windows double-click the downloaded .zip file to unzip it.
(Windows might unzip the file for you.)

On macOS, double-click the .pkg file to start the installer.

On Windows, double-click the resulting .exe file to start the installer.

Follow the on-screen instructions.

Once installed successfully, close the installer window.

Navigate to the following folder:

On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats

On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

Copy the Camera Raw plug-in (just the .8bi file) from the CC > File Formats folder that is mentioned in the above step.

Navigate to the following folder:

On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats

On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats

Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied earlier.

Prior to PSE 2024 PSE used a version numbering system that made the actual version number “2 OFF” from the Product name. FOR EXAMPLE: pse 2021 was version 19: pse 2022 was version 20, and pse 2023 was version 21. THERE IS NO VERSION 22 OR 23.

BEGINNING WITH PSE 2024 THE INSTALLED FILES MATCH UP WITH THE PRODUCT NAME. Version 24 is PSE 2024. I expect PSE 2025 to be version 25.

Below is where I manually installed version 16.0 of ACR on my windows computer after using the above instructions on my computer- yours should be in the same location if you used the default settings when installing the program

Depending upon how many versions of PSE you have installed the contents of this view may be, probably will be, different for you. This is just the view on my computer.

You will notice I have a directory called “CC”- That is where the latest version of ACR is installed. As of this document date (April 6th 2024) The latest version of ACR version 16.2.1.1767.

Greg_S.

Community Expert

. . . And you cannot create a raw file from a jpeg.

Greg_S.

Community Expert

@sanhodo417406323 said: On macOS:"/Library/Application Support/Adobe/Plug-ins/CC/File Formats" does not provide anything after Application Support/. The Adobe/Plug-ins/CC/File Formats sections aren't there.

If the folder doesn't exist, just create it.

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