Participant

Question

Cannot install PSE2018, Installation Failed.

Forum|Forum|4 years ago
October 13, 2021
6 replies
284 views

Cannot install PSE2018, Installation Failed. error summary not available "page cannot be reached"

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yukakon888Author

Participant

No I don't think so I have no problem with other applications. Just this PSE.

Community Expert

Community Expert

This may be the issue:

https://community.adobe.com/t5/acrobat-discussions/tls-1-0-and-1-1-support/td-p/12237746

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#win7

yukakon888Author

Participant

Oh wow, that sounds like it. Thank you so much. I think we just have to purchase the newer version on my new laptop.

Community Expert

Community Expert

Is your firewall blocking it?

Community Expert

Community Expert

How are you installing it?

Where did you get the installation file?

What are your computer specs?

yukakon888Author

Participant

I purchased through Adobe online and I have a serial number too and it is also appearing on my Adobe account. There is a "Download" icon see below screenshot.