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Cannot install PSE2018, Installation Failed.

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Cannot install PSE2018, Installation Failed. error summary not available "page cannot be reached"

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yukakon888Author

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No I don't think so I have no problem with other applications. Just this PSE.

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Community Expert

Community Expert

This may be the issue:

https://community.adobe.com/t5/acrobat-discussions/tls-1-0-and-1-1-support/td-p/12237746

https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#win7

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yukakon888Author

Participant

Oh wow, that sounds like it. Thank you so much. I think we just have to purchase the newer version on my new laptop.

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Community Expert

Community Expert

Is your firewall blocking it?

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Community Expert

Community Expert

How are you installing it?

Where did you get the installation file?

What are your computer specs?

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yukakon888Author

Participant

I purchased through Adobe online and I have a serial number too and it is also appearing on my Adobe account. There is a "Download" icon see below screenshot.

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