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Participant
December 21, 2016
質問

Elements 10 can't get photos from scanner

  • December 21, 2016
  • 返信数 1.
  • 385 ビュー

I use my Elements 10 to get photos from my Epson scanner. I have not used it recently, but now, I get the message is that Epson is not connected or is busy. Is there any way that I can get them to 'talk' to each other? I have checked the network status and all is well as far as Epson is concerned ...There is no print queue currently.

PS I have recently upgraded to Windows 10 (not not what I would call a good move, too many things missing)

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    返信数 1

    Jon Fritz
    Community Expert
    Community Expert
    December 21, 2016

    Moved out of the Forum Lounge and over to the Photoshop Elements forum.

    cliveanne作成者
    Participant
    December 21, 2016

    Thank you for your reply Jon, I have always been able to get photos from Elements 10. I have just emptied my Organiser of some 7000 photos, of which at least 100 have been scanned. I do have Elements 14 which does not take photos from a scanner. It looks like I will have to get the camera out and set up for macro then I guess....

    Jeff Arola
    Community Expert
    Community Expert
    December 21, 2016

    Did you reinstall your Epson drivers?

    You should check on the Epson support page for your scanner and updated drivers for windows 10.

    https://epson.com/Support/sl/s