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Participant
November 17, 2021
Question

Elements 2022 won't install

  • November 17, 2021
  • 2 replies
  • 258 views

I've been updating Photoshop Elements every year since 2017.

I cannot install Elements 2022 or Premier Elements 2022.

The popup installation window is too small compared to the font so no buttons are visible to do the install. I have tried 27" and 32" monitors. I have tried every screen resoltion size and percent. I have tried as administrator and as user. I have tried via my adobe account, and via downloaded link. I have tried Chrome, FireFox and Edge. I tried in Windows 10 and I tried in Windows 11.  I tried Adobe chat which turned out to be a robot that told me to google it after answering 3 questions didn't solve. I tried cancelling the sale and getting a refund. Then waiting several weeks and trying the purchase again will all the same results.

Why does the install popup not work?

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Community Expert
October 10, 2022

You should be able to hit the Tab key to navigate to the next entry field or button. 

raymondf14949122
Participating Frequently
October 9, 2022