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Participant
February 20, 2024
Question

Elements organiser won't play AVI files

  • February 20, 2024
  • 2 replies
  • 531 views

Hello, I just installed a payed version of adobe elements on my Mac. With the organiser  I can't play AVI files. Can you tell me how I can correct this?

I use Mac OS Sonoma and my quick player is version 10.5

Please help!

This topic has been closed for replies.

2 replies

Jeff Arola
Community Expert
Community Expert
February 21, 2024

Are the AVI files from a camera?

Participant
February 21, 2024

Hello Jeff. Yes the avi files are from my Nikon DSLR. Is that a problem?

Jeff Arola
Community Expert
Community Expert
February 22, 2024

What model Nikon camera?

Glenn 8675309
Legend
February 20, 2024

Sound like you may not have the correct codec installed.   

Does anything (any app) play any of the avi files in question?

If not: it's a relatively easy fix:  download and install the codec needed.   Think of a codec as a small program that compresses and decompresses videos quickly. 


Participant
February 21, 2024

Goodmorning Glen,

 

I have read about a missing codec, but which codec exactly I have to install? On my mac several programs I use all play the AVI files without any problem. So are there more AVI codecs in the world and which one I'm missing

Glenn 8675309
Legend
February 21, 2024

That's a tuff call when you have other apps that can play avi files.    Im sure some folks who are much smarter with sonoma than I am will offer a solution in the next day or two.

In looking up possibel solutions i've come across a couple of things.

1.  The person had two video cards.

2. This link may have a solution:

https://community.adobe.com/t5/photoshop-elements-discussions/video-files-won-t-play-at-all-in-pse-2023/m-p/13392847#M86032