Elements organiser won't play AVI files

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Hello, I just installed a payed version of adobe elements on my Mac. With the organiser I can't play AVI files. Can you tell me how I can correct this?

I use Mac OS Sonoma and my quick player is version 10.5

Please help!

macOS

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Jeff Arola

Community Expert

Are the AVI files from a camera?

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J

John35134051iq6oAuthor

Participant

Hello Jeff. Yes the avi files are from my Nikon DSLR. Is that a problem?

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Jeff Arola

Community Expert

What model Nikon camera?

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Glenn 8675309

Legend

Sound like you may not have the correct codec installed.

Does anything (any app) play any of the avi files in question?

If not: it's a relatively easy fix: download and install the codec needed. Think of a codec as a small program that compresses and decompresses videos quickly.

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J

John35134051iq6oAuthor

Participant

Goodmorning Glen,

I have read about a missing codec, but which codec exactly I have to install? On my mac several programs I use all play the AVI files without any problem. So are there more AVI codecs in the world and which one I'm missing

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Glenn 8675309

Legend

That's a tuff call when you have other apps that can play avi files. Im sure some folks who are much smarter with sonoma than I am will offer a solution in the next day or two.

In looking up possibel solutions i've come across a couple of things.

1. The person had two video cards.

2. This link may have a solution:

https://community.adobe.com/t5/photoshop-elements-discussions/video-files-won-t-play-at-all-in-pse-2023/m-p/13392847#M86032

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