Font file missing in upgrade to 2023 Elements...it is an OpenType file font

Forum|Forum|3 years ago
October 13, 2022
5 replies
1826 views

When I open up all my business files in the new Photoshop Elements 2023, I get the missing font error message for one specific font. I am aware of the change where PostScript Type 1 fonts are no longer supported in Elements, however, the font that is missing is an OpenType file font, so I do not understand why I am getting this message. Please help!

Bug

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Walter_H

Legend

I have the same problem with the font MV Boli. It is a standard font that ships in Windows 11. The MV Boli font is available to use in all of my programs that use fonts EXCEPT Photoshop Elements and Acrobat Pro. It's available to use in Photoshop 2023 (v24.6). I have the most up-to-date version according to Microsoft.

--Walter in Davie, FL

Walter_H

Legend

FYI,

I have just discovered a workaround for this bug in PSE 2023 & PSE 2024 on a WINDOWS PC. I don't know if it may work on a Mac.

I was browsing my C: drive looking for something and saw a "Fonts" folder in "C:\Program Files\Common Files\Adobe." When I started to drill down into the folder, I discovered two folders:

"C:\Program Files\Common Files\Adobe\Fonts\EO\21\"
"C:\Program Files\Common Files\Adobe\Fonts\EO\24\"

that contained 134 otf font files. So, I thought, what the hell, and I copied my "mvboli.ttf" font file into the folder.

IT WORKS! I can now use the MV Boli font in PSE 2023 & PSE 2024.

This screenshot is PSE 2024.

--Walter in Davie, FL

A

angiem16854944

Participant

I have the same problem. I just upgraded to PSE 2023 and lost 2 fonts (that I know of): Daisy Girl and Romantic Heart. Both are paid fonts. They are Open Type and are not Postscript 1 fonts. I have reinstalled them and restarted PSE, no luck. Has anyone resolved this?

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angiem16854944

Participant

Update: Fonts are available and working fine in all other applications, just not PSE 2023. I tried the following fix that seems to work for some, but not for me. Go to > Program Files > Common Files > Adobe > Create a folder titled "Fonts" and load the missing font files in that folder > Restart computer.

M

Margaret27398812okgt

Participant

I have lost "The Friday Stroke Regular" font. It is a .otf font. Had it in my previous version of PSE.

Brad @ Roaring Mouse

Community Expert

"Had it in my previous version of PSE"

That does not sound like a font supplied by Adobe in any way. In any case, fonts would be installed in your System, so that's where you should look.

If the font is available in other programs, then there is something else at play; there's no reason it shouldn't show up in Elements.

Open your Fonts folder and see if it's there. If not, re-download it from wherever you got it and reinstall it. Once you do, close and reopen Elements. (or, might need a restart)