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Participant
December 30, 2019
Question

Gave Serial Number, Have Elements 14,Am paying 9.99 every month, WHY CANT I OPEN IT???

  • December 30, 2019
  • 4 replies
  • 427 views

I HAVE ADOBE ELEMENTS 14/GAVE SERIAL NUMBER YESTERDAY, THOUGHT I WAS IN, APPLIED FOR THE 9.99 MONTHLY PLAN. HAVE A PHOTO I WANTED TO EDIT TODAY, BUT WAS WRONG! NOW ALL I AM IS ANGRY.

 

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4 replies

99jon
Legend
December 31, 2019

You may wish to change your screen name for these forums. It's not a good idea to use your email publicly.

Legend
December 31, 2019

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

Peru Bob
Community Expert
Community Expert
December 31, 2019

Exactly what did you purchase and where did you purchase it from?

John T Smith
Community Expert
Community Expert
December 30, 2019

Photoshop Elements is a one time fee and is NOT part of a Cloud subscription