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clayton sk91848991
Participant
December 31, 2017
질문

How to stop crashes & other Issues editing People in Photoshop Elements 2018

  • December 31, 2017
  • 2 답변들
  • 680 조회

I upgraded from Elements 2015 a few days ago when that program seemingly stalled at 55% complete on a My Catalog containing over 34,000 media images, mostly photos and rare videos.  After converting, the Elements 2018 started at the 55% & completed the facial analysis after about 2 days.  I have now named about 200 people, about 300 un-named with more than 4 frames of each identified, and over 9400 un-named people in all (displaying small stacks).  Of these small stacks a large number are not people or even anything close; such a text, windows in the sides of buildings, airplane parts, grass, tree branches etc.  As I try to select & edit the faces I experience numerous crashes of the software; often closing unexpectedly.  This appears to be a memory management(?) issue.  First, especially when editing faces within a photo graph, the memory in use, as shown in the task manage, starts climbing, going from a few hundred MB to 2-5GB as editing continues; the higher the memory count the higher the crash expectancy.  However, you can almost always induce a crash when selecting facial stacks by doing so out of order; that is if you are going Left to Right, then down; or Right to Left then up things work best; but if you jump around, say go back up a line or more in the listing it nearly always crashes.  Another thing I have noticed in selecting the 'short stacks' when you mouse over a stack it typically shows several of the images in that stack, but often if there is only (1) one image, when you mouse over that image the display changes to the image previous to it (aka the unnamed image immediately to the left in the display)  what is going on here; this makes me very nervous to mark that image for don't display again, when the one to the left is a valid face.  It also immediately crashes with somewhere around 88 image stacks, usually (1) type, selected.  I am operating on a Windows 10 OS, with an older Intel Core 2 Quad CPU & 8GB RAM.

    이 주제는 답변이 닫혔습니다.

    2 답변

    C
    clayton sk91848991작성자
    Participant
    January 7, 2018

    I may(?) disagree with some of your numbers, but I have experienced all the same symptoms you mention; and I too have taken to leaving the task manager open and monitoring memory usage.  Oddly, on a couple occasions, when it didn't crash, essentially all memory closed out and started building again.  I have also noticed, the program closes more smoothly, if after editing in the People tab, you switch back to the Media tab, let the photos load, then close the program!

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    cz35895897
    Inspiring
    January 8, 2018

    Thanks! That exactly the kind of sharing that makes the forum useful.

    Best Practice: Following People editing sessions exit software via Media (not People) tab.

    U
    unonut
    Participant
    February 16, 2018

    I never had the names appear in People Groups on the right. However the names still appear in Media Tags People Tags (Right under Keywords tags). I use it for exactly same purpose as you did, deleting mistakes. Most common mistake being where say I have a "John" people tag, then when I go to tag a new face as "John" I wind up accidentally typing "john" and then have TWO tags for the same person.


    thanks. This helps. I must have scrolled over it a few times and saw the tags.

    C
    cz35895897
    Inspiring
    January 7, 2018

    Excellent observation, Maybe if enough of us post observations a clear pattern will emerge which may help the programmers to isolate the program area which needs revisions. I have also experienced this (see some of my other posts) issue. My workaround is to monitor the creeping up memory usage with the task manager and shut down/restart PSE when it gets above 90%. If I wait too long even the attempt to shut down PSE might result in an error box such as (of course the irony is that I WAS trying to shut it down):

    Here is some more strange behavior on the organizer part to add to your list of things that will aggravate it:

    • Marking more than 29 faces to delete across multiple pages
    • Marking so many faces that the marked indicator circle takes a few seconds to catch up to your mouse clicks.
    • After marking and deleting >20 faces, the marked faces count stays at what it was before, the faces get deleted, but now new random faces in the same marked pattern are marked.

    Any of the above indications are signs of impending doom, so its best to restart the program. Watching the task manager, it may take up to three minutes to free up the memory, so dont restart right away. If you are lucky you may get 1/2 to a full hour of heavy editing. If faces are not involved.

    By the way, I dont think it has anything to do with the processor you are using. I have seen this behavior with quad core "core" generation 4Ghz processors and SSD speed drives. Im just thankful the database does not get corrupted.

    Interestingly enough the old Google Picasa program marked faces made it into the PSE imported tags! so some of the manual marking was helped out. I also wish that Organizer had the additional Picasa face recognition's features of:

    1. Adjustable threshold for face recognition suggestions
    2. Adjustable threshold for unrecognized faces being placed into groups
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