Questions

I am trying to install PSE 14 (disc copy) on a new computer.   Adobe says that this copy has been installed on the maximum number.  It is suggested that I could reinstall and deactivate from one of the old computers.  However, previous computers (both laptops) are defunct.   I know it was removed from one of the laptops becasue it was of such poor resolution that editing was not even possible.   I do have one working copy on a desktop.   Anyway, I only have one working copy.  this installation would make 2.So, is it three installations period. Or 3 useable, installed, working copies that  I am allowed.?So, is there a way that Adobe can help me overcome this hurdle since the AI cannot assess my real world situation and offer a solution?  Interesting!  The AI can see "facts", but still not know all the mitigating circumstances which create the actual  situation in which I am mired. Thank you.Thank you.

Hi, I have trial version of Elements 2021, a new installation. I used "Colorize" function to colorize B&W picture. Automatic colorizing works ok. When I switch to manual mode and pick an area to colorize manually. The Eyedrop tool does not pick any color from picture, it does nothing when I click on the tool and/or the picture.What I do wrong? How can I fix this?RegardsSakari Kauhanen

I am using Photoshop Element 2021 in Windows 10 environment. I am trying to add a new Places Tag (NOT using the Places Tab on top of window) in the Tags/ Places Tags section in the right side of the Media page. When I click the '+' icon next to Places Tags, it takes me to the Add New Place screen. I can enter the Name of the PLACE I am looking for, and click on the "Search" icon. It finds the Place I am looking for. Gives me an icon to move the placement around, and I move it to the exact spot where the name of my place appears on the Map. Then I click the "Done" button on the bottom right. The system returns me back to the MEDIA page, but, the name of the PLACE I just created IS NOT SHOWING UP under the PLACES TAGS. So, I am not able to tag a group of pictures for my intended NEW Place Tag. I sure would appreciate if you could help me with this.  Thank you very much.

How can I download and install version 2021.2 pf PSE?

I bought Photoshop Elements 21 from Microsoft Store, and I understand that this is a separate build than the one provided directly from Adobe. The "Microsoft" version of Organizer is rubbish and stops responding during indexing and database backup. Furthermore, Microsoft is not providing updates and patches to their build. I'm now considering buying the Adobe build instead, which is patched regularly. I'm wondering about two things:Do you experience similar "not responding" issues with the Adobe build of Organizer? Is the Organizer database compatible between these two builds? I hope to avoid re-indexing all my photos.

I installed my old (2011) Photoshop Elements 10 to my new PC with a Windows 10. All worked fine until suddenly all the toolbar legens turned very small, almost unreadable. Maybe a Windows update caused this problem. I tried to switch the UI scalefactor from Preferences as adviced by MichelBParis Sept. 3. 2017 in this forum, but my version does not have that option. I also tried to reinstall the whole program, but the problem remains. What can I do get the normal fontsize back? Thanks in advance,Mikael

Hi, I'm using the testversion von Adobe Elements 2021, before buying it.Acutal i tested the face detection, which is really good. But at the page of all persons the names of the persons is not shown completly.If there name is to long (e.g. with wide letters) the name is shorten with "...".How can i change this? I want to see more letters before the programm will shorten it with "..." I added an example

I have just installed a new laptop, with all the fun that entails (!) with 2tb storage, due to my huge Organizer catalogue.I wonder if it is possible to install, by disc or by downlaod, Organizer and Editor onto a tablet?  I am not talking about a large catalogue, but perhaps for artwork (tablets have other artistic programmes), and also when travelling, would save carrying a laptop.So my questions for a tablet:Could you install Elements by disc or download?Install pictures from a camera to a tablet?Use Organizer?Use Editor?Then transfer to PC? Thank you. 

Automation tools is greyed out.  It used to work, and suddenly it's greyed out.I uninstalled Elements, rebooted and reinstalled, then reinstalled the plugins but they're still not available.Physically, I see the plugins in the plugin folder, and I've added the sub-folder with the plugins as an additional plugin folder in preferences.I just don't get it.  Thanks for any help you can give me.Kevin

Is this a scam AdobeCareLive24x7@outlook.com In a private email said I could email direct for support. Anyone familiar with this ? I got to the point where I said I was prepared to upgrade and received this: "We have to generate the invoice first for PSE & PRE 2021. So, kindly provide your Full Name, Email ID, Phone Number, Address and Area Postal Code."

Suddenly getting a message that I can no longer save my backup because of a lack of disk space. So, taking that to assume there is insufficient space on the disk I am writing to, I deleted a whack of large files. Still not enough space. Forums here say there is something like a scratch disk, whatever that is, but while it is listed under Preferences in the help files, I am guessing it has moved for the current edition. Would a lot more helpful if PSE were to speak plain language and say WHICH disk it is referring to. But, on a guess that it is referring to this mysterious scratch disk, where is that please? Thanks

Can anyone point me in the right direction please as all the links I follow take me around in cirles.I've upgrade my old mac to High Sierra Ver 10.13.6.  Will my PSE Ver 13 work on this?  There used to be a system requirements compatibility type chart, but for the life of me I cannot find it.  If a link to it is available, it would be appreciated. Thank  you in anticipation.

Hi. When i have created a slidshow in Adobe Elements 2021 Organiser I have imported adiofiles. I added 4 different files and when I preview the first time the first audiofile kept repeating itself. I´ve tried to save and move the audiofiles in different order but the next time I previewed the first adiofile was correct and the next adoiofile did´nt play at all but after that one the third was played.(I´m knew at this program but have had Photoshop Elements 10 in many years and it´s frustrating that itdos´nt work at all in the same way).

It appears I have inserted, accidentally, an Audio Caption Icon on a group of my photos  in PSE 2021 running under Windows 10. This icon, looking like a small Speaker, is located on top right of these photos. I do not use audio captions. I must have done something accidentally for PSE 2021 or an earlier version to have put these icons on some of my photos. Is there a way to get rid of these icons from showing up on these photos? Or, is it best for me to just igonre them? They just appear to be clutters.Thank you for your help.

Everytime I backup My Catalog, it creates a second photo with the same name except it adds -1 to it.  Therefore everytime I back it up, the size of the catalog increases.   How can I stop this from happening? I only want to backup up the catalog cleanly without having every photo duplicated.  They are not duplicated in the Adobe/Elements directory. ThanksPat

bonjourpeut-on faire une sauvegarde du catalogue Pse 2019 sans les fichiers et vidéos (mots_clés,etc...)merci de votre retour

Everything was fine before today's update. Now when I put the pen to the stylus to draw, everything freezes and then crashes.  I can't do anything, the entire program is now useless.  I am unable to roll back to a previous version because my computer doesn't seem to have saved a restore point. I regret downloading the update.

Hi, I was wondering if anyone knows if Adobe still supports Photoshop Elements 13, as of April 2021?

i have camera raw update 13.2 on my creative cloud desktop how do i get in PSE 2020 to work

Ok so i can not move the image when printing anymore. It wont let me move the blue print border and i have no clue why. I cant remove it or anything and anything outside that border will not print! 

We managed to all our multi-backups with PS Elements and finally saved unique copies of all photos in one place: locally on our computer. A folder with 100,000 files (260 GB) was generated by PS Elements. Now, after  a while, we tried to make favour of the PS data collection. But if we try to open a thumbnail image, we get an error message from PS. PS tries to find an image with it' s original name in the data collection folder. But in this folder, images are alle renamed (by PS elements, we guess). Obviously, the data are present, but PS Elements has forgot how to access them.What can we do? Best regardsKai

I'm trying to replace a background using the guided edit. In selecting the image, I can't capture it finely enough to replace the sky color between the feathers (see photo). When I go back to editing mode, I've not been able to get clone stamp or any of the tools that will allow me to make the space between the feathers darker so it matches the new background. Thanks for any guidance.    .

Hello there, I want to use PSE 13 on my newly installed PC but get the error message that it is already installed on the maximum number of PCs. After googling around I figured, I have to go to the old PC and go into PSE13 *Editor* and there into HELP and *SIGN OUT*. I did all that. I also made sure, that I was signed into my Adobe account when doing so. I also made sure that I have Internet connection (how else would I sign in?).It did not help. After signing out I shut down that PC (it's actually two boot disks I have, the old one of the PC that died on my 3 weeks ago, and the newly installed Windows on another boot disk, and I can switch via BIOS which one to boot. I only want to do this until I have installed all my programs into the new installation and migrated all the settings and stuff). So after signing out and shutting down the PC  booted up the new installation, signed into adobe, startet PSE 13 and it still tells me I can't use that key because I am using it alread

Ich benutze Adobe Photoshop Elements 15 seit einigen Jahren zur Bearbeitung meiner Fotos. Bisher gab es keine Probleme, wenn ich bearbeitete Fotos auf einen USB-Stick kopierte und dann auf dem TV-Gerät angeschaut habe. Seit einigen Tagen gelingt es mir nicht mehr, die im Fotoeditor bearbeiteten (z.B. Einfügen von Schrift, Schärfen des Bildes oder Licht- bzw. Farbänderungen, Formatänderung) auf dem TV Gerät sichtbar zu machen. Ich habe bereits unterschiedliche USB-Sticks benutzt, auch auf zwei verschiedenen Fernsehgeräten (Marken Löwe und TechniSat) versucht, Bilder zu erhalten. Alles vergeblich, obwohl die Bilder auf dem Rechner exakt wiedergegeben werden. Ich möchte noch anmerken, dass die Fotos alle im Format JPEG bearbeitet und gesichert wurden. Ich wäre für Hilfe sehr dankbar.Dieter Kloss, Berlin  

I have been using photoshop elements for a few weeks with the photo editor and the video editor.  However after a few days both of them fail to launch.  Only the photo organizer was opening.  Is this some bug in the system or some changes in the setting?Thanks