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rwsand
Participant
March 6, 2017
質問

Most of my photos on elements 14 media screen turned grey

  • March 6, 2017
  • 返信数 1.
  • 192 ビュー

Most of my photos on elements 14 media screen turned grey and when I try to open a folder  or album the progran freezes.I recently removed duplicate photos from the computer "picture" files. How do I fix this ! Appreciate your help!   Bob

[Moved from the Lounge (which is where you can connect with your peers for conversations that don't directly relate to product help and support) to a product-specific support forum - moderator]

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返信数 1

Peru Bob
Community Expert
Community Expert
March 7, 2017

Try updating your video driver.

If that doesn't work, try resetting the preferences.

rwsand
rwsand作成者
Participant
March 7, 2017

Thanks!  Will try your advice and appreciate your effort to help.   Bob