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thisisirrational
thisisirrational
Inspiring
March 24, 2023
Question

Need information on ordering prints from Fuji through PE [was: human]

  • March 24, 2023
  • 1 reply
  • 464 views

I need an answer from a Human, not the automated thing. I need information on ordering prints from Fugi through PE. I don't want to order unless I know what kind of paper the print will be made on. I have other questions as well. I need to get ahold of someone asap.

This topic has been closed for replies.

1 reply

MichelBParis
MichelBParis
Legend
March 24, 2023

Hi @thisisirrational ,

To get help from an human, have a look at the recent answer from Peru_bob in that conversation:

https://community.adobe.com/t5/photoshop-elements-discussions/verification-code-from-adobe/td-p/13673615

 

Ordering photos from Fuji directly from PSE is not available in France, but I would have no problem to order directly to Fuji without PSE. I think you should ask directly to Fuji.

 

If your other questions are not related to your question, ask here in the forum. Chances are that even if they are not completely solved, you might be better prepared to discuss the issue with Adobe staff.

thisisirrational
thisisirrationalAuthor
Inspiring
March 24, 2023

to Michael. I went to the link and found a phone number to call. After several run arounds I finally got to talk to a human but he would not talk to me! I was told that only those who have  Photoshop Elements 2023 were eligiable for phone support,  I have Elements 2021. Leaves a real good impression, dosen't it.

MichelBParis
MichelBParis
Legend
March 25, 2023
quote

to Michael. I went to the link and found a phone number to call. After several run arounds I finally got to talk to a human but he would not talk to me! I was told that only those who have  Photoshop Elements 2023 were eligiable for phone support,  I have Elements 2021. Leaves a real good impression, dosen't it.


By @thisisirrational

 

Ok, the 'support' from Adobe for Elements has always been limited to the current or previous version. Unfortunately, it's too frequently used to refuse support for other requests like activation or licence problems (even if they have to support those cases independently from version numbers). Anyway, the real reason of the refusal may be that they consider printing issues as being supported by the printer provider. So, if you can give more details, you may get help here from the community.

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