Known Participant

Question

No se encuentra el Catálogo

Forum|Forum|2 years ago
March 10, 2023
11 replies
8466 views

MI CORREO y número de serie

[removed by moderator]

MI EQUIPO

Elements Organizer 17.0.0.0
Versión principal: 17.0 (20180830.m.125874)
Versión de idioma: 17.0 (20180830.m.125874)

Catálogo actual:
Nombre del catálogo: Mi catálogo
Ubicación del catálogo: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mi catálogo\
Tamaño de catálogo: 343.1 MB
Tamaño de caché del catálogo: 1.2 GB

Sistema:
Nombre del sistema operativo: Windows 10(**)
Versión del sistema operativo: 10.0
Arquitectura de sistema: Intel CPU Familia: 6 Modelo: 14 Versión: 10 con MMX, Entero SSE, FP SSE, SSE2
Memoria incorporada: 15.9 GB
Memoria libre: 7 GB

(**) EN REALIDAD, SE TINE WINDOWS 11

PROBLEMA

Mi Catálogo en Adobe Photoshop Elemens Organizer (APEO) 2019, NO aparece en el archivo Adobe: C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mi catálogo\, por lo tanto, no puedo usarlo para migrar la estructura de la organización del cátalogo a la nueva versión Adobe Photoshop Elements Organizer 2023.

ANTECEDENTES INMEDIATO-ANTERIORES

Diciembre 2022. Se hizo una copia de seguridad exitosa del catálogo Adobe Photoshop Elemens Organizer 2019, en disco duro externo de 1TB.

Marzo 2023. Después de añadir cientos de fotografías a APEO 2019 tras largo viaje, se intentó hacer otra copia de seguridad Incremental al mismo disco duro externo. No fue exitoso por falta espacio en dicho disco.

Al cancelar este intento de backup, las carpetas en Mis carpetas del lado izquierdo de la plantilla de trabajo del APEO, se desconectaron. Cerré y abrí el APEO. Al abrir se empezaron a cargar las fotografías de cada carpeta, pero no cargó la totalidad de las carpetas. Sin embargo, aparentemente sí aparecen las fotografías faltantes en la parte derecha en las Etiquetas en todas sus variantes.

ACCIONES / ARREGLOS INTENTADOS

Se hizo otra copia de seguridad del mismo catalogo en otro disco externo de 2 TB.
Se ejecutó: Volver a conectar todos los archivos faltantes sin éxito, no aparecieron las carpetas faltantes del lado izquierdo.
Se ejecutó la optimización y reparación del Catalogo (Actual) sin éxito.
Se intentó Restaurar este catálogo sin éxito por el error: G:/B0094286
Se intentó cambiar el Cache por CachOld sin éxito, porque marcaba que la aplicación estaba activa sin estarlo en realidad.

Quisiera primero recuperar el estado correcto del APEO 2019 antes de migrar todo al APEO 2023. De paso, confirmar muy bien este procedimiento.

This topic has been closed for replies.

Greg_S.

Community Expert

I think the problem with the file structure is because you chose to restore the existing structure. Since that contains duplicate file folders, the existing problem remains. I think I would try the other option. In other words, do not check the box:

I will ping @MichelBParis to see whether he agrees with me about this.

MichelBParis

Legend

Hi @Rayo

I am also following this discussion and trying to keep in mind all the details. The translation task is just slowing down my understanding but in the end, I can follow all your steps.

@Greg_S.

I think the problem with the file structure is because you chose to restore the existing structure. Since that contains duplicate file folders, the existing problem remains. I think I would try the other option. In other words, do not check the box:

I will ping @MichelBParis to see whether he agrees with me about this.

By @Greg_S.

I am not sure the other options would work. I'll have to make tests and come back with the results.

RayoAuthor

Known Participant

I'll keep an eye on your findings, thank you.

Greg_S.

Community Expert

So, you have converted your 2019 catalog and now have a working Elements 2023 catalog. It is not clear to me whether you have already made a full backup of the Elements 2023 catalog. If you have not yet performed such a backup, create a full backup now.

Once you have a complete backup of your Elements 2023 catalog, perform a restore of that catalog, using the Elements 2023 Organizer. When you are asked for the location to restore the files, use the options to restore to New Location with the Restore Original Folder Structure box checked. Create a new main folder e.g. C:\ NEW CLEAN PHOTOS FOLDER for this purpose. You can use any drive to perform the Restore.

If the Restore process is successful, you should have a new catalog with copies of your photos under a single parent folder. However, as Michel has noted (from memory), if the photos in your original catalog were stored on more than one drive, they will now be located on your chosen drive but will be under new sub-folders for each original drive, something like C:\New Folder\Drive D Folder\Original Folder Name and C:\New Folder\Drive E Folder\Original Folder Name.

I am not sure whether any duplicate photos will be avoided using this method. However, it is possible.

I will ping @MichelBParis again to see if he has any additional or different comments.

MichelBParis

Legend

If the Restore process is successful, you should have a new catalog with copies of your photos under a single parent folder. However, as Michel has noted (from memory), if the photos in your original catalog were stored on more than one drive, they will now be located on your chosen drive but will be under new sub-folders for each original drive, something like C:\New Folder\Drive D Folder\Original Folder Name and C:\New Folder\Drive E Folder\Original Folder Name.

I am not sure whether any duplicate photos will be avoided using this method. However, it is possible.

I will ping @MichelBParis again to see if he has any additional or different comments.

By @Greg_S.

I think the filtering of duplicates only happens when you download/register new files ("get files from..." where the scanned files in your drives are compared with the ones in the catalog. On the contrary the process to create a full backup scans all registered files in the catalog. If for some reasons you have already true duplicates in the catalog, they should be included in the backup folder. Same for missing files if you have not cleaned them before the backup.

I wish there were a new option in the organizer to find true duplicates in a catalog according to the two main organizer criteria: date_taken and file size in kilobytes. I suppose that would be easy to implement as it is the same process actually used to filter non duplicates. however, I understand that this might confuse a lot of typical PSE users instead of helping them!

RayoAuthor

Known Participant

Many, many thanks.

I´ll work on all this shortly.

PLEASE, what is the meaning of PSE USERS?

Greg_S.

Community Expert

@Rayo, you have not been abandonned. However, this thread has become so complex that it takes me a while to figure out where you are. I will respond further tomorrow.

Greg_S.

Community Expert

Hi Rayo. Sorry for not responding earlier to your recent posts.

Let me review your situation and correct me if I am wrong.

You have Elements 2019 and Elements 2023 installed on your computer.
You have made several backups of your files and have apparently imported some of the files from your backups into your catalog. The consequence has been that you have a number of duplicate files on your computer in different folder locations and there has been no consistency in which ones have been imported into the catalog.
You have been looking at your photos using the Folder panel tree on the left of the Organizer window. However, you cannot find some of your files there because they are in different folder locations (or drives) on your computer.
You cannot import files because you are told that the files already exist in the catalog. This is because the Organizer cannot (normally) import duplicate files.
However, you can find all of the files in the catalog when you do a search for them, using keyword tags or other search method.
You now want to clean up the folder/file mess so that all of the photos are found in a single set of folders on a single drive.
You have converted the old Elements 2019 catalog to an Elements 2023 catalog and the same duplicate folder situation exists in the converted 2023 catalog.
You have added some new files recently because your earlier screenshots show less files than your current catalog.
You have not yet followed the suggestion to do a backup and restore of your catalog so that the restore can place all of the photos in a single hard drive with a unified folder structure. As Michel has indicated previously, the folders that were on different drives will be placed on a single drive under a main folder with the drive's name.

At this point, I am not exactly sure what questions remain for us to answer. However, it may be helpful for you to download and install a free search utility called Everything. The software provides a much better search program than Windows and will give you a clear idea of where the duplicate files may be found. It will also help determine where all your catalog folders are located. In my screenshot below, you will see that I have searched for catalog.pse and I can view the complete path of all catalogs for every version of Elements on my computer.

RayoAuthor

Known Participant

No worriers Greg and thanks for folowing it up.

I was traveling and I just saw your text this afternoon.

I’ll read it in the next few days and get back you ASAP.

Thanks again.

RayoAuthor

Known Participant

Please see my comments below:

You have Elements 2019 and Elements 2023 installed on your computer.
- DO CONTROL:

Yes.
Everything I´ve done with my pictures it’s been done with previous version: Elements 13 to 2019, (in different PCs). And cuold say, that sessions can be divided into two sections: The one I DO CONTROL, and the one I DO NOT CONTROL.

You have made several backups of your files and have apparently imported some of the files from your backups into your catalog. The consequence has been that you have a number of duplicate files on your computer in different folder locations and there has been no consistency in which ones have been imported into the catalog.

I agree. I had NO CONTROL on this.

You have been looking at your photos using the Folder panel tree on the left of the Organizer window. However, you cannot find some of your files there because they are in different folder locations (or drives) on your computer.
- Yes. From such Folder it that I reorganize and edit old and new fhotos.
You cannot import files because you are told that the files already exist in the catalog. This is because the Organizer cannot (normally) import duplicate files.

Agree. It makes sense.

However, you can find all of the files in the catalog when you do a search for them, using keyword tags or other search method.

Correct.

You now want to clean up the folder/file mess so that all of the photos are found in a single set of folders on a single drive.

Ideally, yes. Or at least, as the way in which all photos were connected.

You have converted the old Elements 2019 catalog to an Elements 2023 catalog and the same duplicate folder situation exists in the converted 2023 catalog.

Correct.

You have added some new files recently because your earlier screenshots show less files than your current catalog.

Correct. Because of me canceling that long process I mentioned above, the sistem did not have the chance to reconect them. Same thing happened with old pictures belonging to folders of late dates of every year of my collection.

You have not yet followed the suggestion to do a backup and restore of your catalog so that the restore can place all of the photos in a single hard drive with a unified folder structure. As Michel has indicated previously, the folders that were on different drives will be placed on a single drive under a main folder with the drive's name.

Correct. I did not do it because I did not quite understood the procedure that Michel said. And most relevant, because I thought that by Converting the Catalog from old to new, may give us other scenarios to solve the mess. It underestand now, that what Michel sugested, will soleve the mess of different photo locations. If you coulb be so kind to guide me on the Michel’s suggested procedure, I will appreciate it. After doing so, perhaps we can skip the use of the utility Everything.

What do you think?

Greg_S.

Community Expert

You may also be interested to know that Elements 2023 has a new feature that allows you to backup just the catalog without including the media files in the backup. My only caution if you do this is that any changes to folder structure that you perform with one catalog will not be transferred to a different catalog.

RayoAuthor

Known Participant

Many thanks.

I will translate your texts into Spanish first.
This is the case now: I already installed Elements 2023 without converting the old catalog.
What´s the meaning of NAS?
I may get back to you with questions once your instructions are translated.
When proceeding to execute your instructions, I´ll try to keep track of every step by documenting them all.
Please be patient.

RayoAuthor

Known Participant

Now starting:

convert the existing 2019 catalog to 2023, already installed Elements 2023 without converting the old catalog, by going to File>Manage Catalogs and clicking on the Convert button.
I´ll work from the 2023 version. The 2019 version will be closed. External drive will be connected.
Opening 2023 version:

4. Some new pictures of new folders in here...

…are displayed on the back and I will cancel the “the carpetas vigiladas” window.

5. I’ll fallow these instructions:

6. Instructions fallowed:

7. Result: Just the second window disappeared and de main and first window are still there.

8. Now I´ll click on the Convertir button to see what happens.

9. Result: something is in progress:

10. Result: I´ll click OK.

11. Result: The Conversión finalizada window disappeared. I´ll click on the Hecho button on the second window.

12. Result: The first window now shows, “Mi catálogo 1”.

13. I’ll click Abrir.

14. The Catalog is being loaded.

15. Result: What I got now on the version 2023, is the same content I had in the previous version with the seam conflict:

In the Tree on the left side, folders are missing each year.
In the Tree on the left side, there are a lot of pictures missing from their respective folder.
However, the missing pictures of folders in the Tree or not in the Tree, do appear on the right side on the Tag section. You could review the screenshots about this issue on version 2019 on this thread dated March 22, and could see what I did to try to fix the problem.

So, exactly the same problem is to be solved now on the 2023 version.

I wonder if there is any way to ask/provoke in this version, to disconnect all content and then reconnect it all. This, may take me to what happened in this conversation in Mar 10, 2023.

Please let me know the next step.

Thanks again.

Greg_S.

Community Expert

Yes, let's wait for @MichelBParis's opinion. I rarely use the Elements backup/restore process so haven't tried this in a very long time.

I seem to recall that Michel has mentioned this problem before and that when 2 drives are involved, the restore will try to replace each drive's photos back on the original drives.

MichelBParis

Legend

Yes, let's wait for @MichelBParis's opinion. I rarely use the Elements backup/restore process so haven't tried this in a very long time.

I seem to recall that Michel has mentioned this problem before and that when 2 drives are involved, the restore will try to replace each drive's photos back on the original drives.

By @Greg_S.

Indeed, I tried this a long time ago. In my case, I was restoring a catalog with files on different drives (internal or external) to a new destination folder on a single drive. The result was that the files of each different drive were restored under a new subfolder named after the drive identification. That was a common requirement long ago when different CDs or DVDs were used as external drives and most users wanted to group them in a single conventional drive or partition.

It would be easy to create a very small test catalog including files from different different drives and to see the result.

Same if your purpose is to restore the files on the original different drives. Logically, the destination should be to choose 'restore on original location', but I have not tested that. That would be quick to test.

RayoAuthor

Known Participant

Thank you both.

This is my brain map of action:

To do an Elements backup/restore process from Organizer 2019 (17) to Organizer 2023 (21) in the same PC. (From what I read in Adobe tutorials/article-links lately, there is no guides about moving catalog from one Organizer version to another IN THE SAME PC).
To do in the same PC, the process in point “1.”, according to the Adobe many step-by-step guides when doing it from an old PC to a new PC.
To do a Test including files from different drives by choosing ‘restore on original location’ and, see what happens.
To do, if needed, a Test including files from different drives by choosing ‘restore on new location’ and, see what happens.

Please, tell me if I am missing something or additional recommendations before I proceed.

Greg_S.

Community Expert

@Rayo said:

To make the story short, my objective now is.

Move the right Catalog/Pictures including Tags, from Organizer 2019 (17) to Organizer 2023 (21).
Stop using Organizer 2019 (17)
Keep useing Organizer 2023 (21).

If your backup includes all of your photos (which are now stored on two drives), I would suggest restoring the backup, using Elements 2023. This will convert the catalog to Elements 2023 and all of the tags will be preserved. As part of the restoration process, you can move the files to a new and simpler (flattened) folder hierarchy or to a new location with the same hierarchy. See this article for more details about how the folders will look under these options. I am not entirely sure, but the second option should copy all of the photos currently on your E drive to your C drive. (Be sure you have sufficient room on your C drive for this operation.) I am going to ping @MichelBParis, another community expert, to see whether he agrees with me about this.

Once the catalog has been restored and the media transferred to the new location on your C drive, you can use the Folder panel to click and drag your files to better organize them.

RayoAuthor

Known Participant

Noted with thanks.

Should I wait for @MichelBParis input before proceeding with your suggestion?

Greg_S.

Community Expert

OK. I think I understand what is happening. I believe your computer has duplicates of the files, perhaps in backup folders. The duplicates have been imported into your computer from a different folder than the one you think they are in. So, when you tried to import them from that folder, you get the message that they cannot be imported because they already exisit in the catalog. Under normal circumstances, Elements will not import duplicate files.

So, here are two more trouble-shooting tasks that should confirm my theory.

1. Select Find>All Missing Files:

If any files show up in the grid, it means that Elements cannot find the files in the location that it expects them to be. This can happen if you have moved or renamed the files outside of the Organizer, e.g. using Windows File Explorer.

2. Select one of the files that you can find using the Events tag (shown in your last post). Then click on the Location link found in the Information Panel on the right. This will take you to the folder where the image is actually located which may be different than the folder you have been looking at.

Hope this helps.

RayoAuthor

Known Participant

Thanks Greg.

Trouble-shooting task 1.

Did not work, please see:

I had not moved or renamed the files outside of the Organizer, e.g. using Windows File Explorer. However, I found this:

Trouble-shooting task 2.

As I can see, the Organizer has taken photos of the same file from different sources: Widows C and E.

Question 1.What could I do so that, at the end of organizing this mess, the Organizer only could be connected to Windows C, and let E (SEAGATE) does its task of being just a Backup? Please see next series of screenshots:

Everything that should be done from "c" and "c_Archive", must keep the Tags marcked on thausands of photos.

Question 2. Meanwhile, I´ll identify from the very first year of the Catalog, the location of the photos that are connected to the Organizer.

-Do you agree?

Thanks in advance, Greg

RayoAuthor

Known Participant

Hello, Greg.

Here are my findings about where the Organizer is connected to ALL photos even if they do no appear in the Tree. It is a mess.

E: > Toolkit > Backup > LAPTOP-R2726RS2_2 > c >Users > LENOVO Y530 CI7 > Pictures

E: > Toolkit > Backup > PC-RAYO > c > Users > LENOVO Y530 CI7 > Pictures

Windows (C:) > Usuarios > LENOVO Y530 C17 > Imágenes

Considerations:

To make the story short, my objective now is.

Move the right Catalog/Pictures including Tags, from Organizer 2019 (17) to Organizer 2023 (21).
Stop using Organizer 2019 (17)
Keep useing Organizer 2023 (21).

With the conditions known so far, and considering the fact that I have a Backup good enough on an external device of the Organizer 2019 (17), please could you let me know if point (1.) above is possible?

Or, I must fix the Organizer 2019 (17) first?

Please, let me know your thoughts.

Greg_S.

Community Expert

Hmmm . . . thanks for all of the screenshots, but they have not yet helped me understand what is going on. So, lets get back to some basics

First, after opening the Organizer and without selecting any photos, what is the number of items stated in the lower left status bar? (I'm trying to figure out the scope of the problem, if you should have 50,000 items. (And what is the date range that is shown there?)

What happens if you right-click on one of the folders (in the Tree View) that has more photos than are shown in the Organizer, and you choose Import Media:

Do all of the missing files get imported?

RayoAuthor

Known Participant

Thanks for getting back.

This is it and this is what happned:

RayoAuthor

Known Participant

...and you can find them all and a mean ALL of them, on the multi-tag section on the right of the screen. See...

Greg_S.

Community Expert

@Rayo said: Where do I search for these files?

The default location is probably C:\ProgramData\Adobe\Elements Organizer\Catalogs\Mi catálogo\

But I would search your entire computer.

RayoAuthor

Known Participant

Noted. I'll do it tomorrow. Thanks.

RayoAuthor

Known Participant

Hi, Greg.

Thanks for being in touch.

Here are my findings:

Picture ONE: Search result. Then, I opened the Organizer from Catalog in line 6, 8 and 9. Still same folders are missing.

Picture TWO. Here, you can see photos dated 2023, however, the 2023 folder in the View as a Tree doesn´t show up. This is the same situation for other years.

Picture THREE and FOUR. Many folders on the View as a Tree, show only one or just a few more photos, but in fact, there are many more in its corresponding folder on the PC/Picture Folder that are not displayed.

Creg, what would be the next step?

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