Photo Editor won't load

Forum|Forum|4 years ago
January 18, 2022
4 replies
1008 views

My photo editor will not load. I have checked in the task manager, no go. I am using Windows 10, and received an update the day before i noted it ceased working. I've been using the Elements program for months now with no issues and now this. i've attached a picture of the program trying to load, it does this for about a minute, then nothing, just stops. I'd appreciate any help with this, thanks.

Problem or error

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pelaird

Participating Frequently

See this thread and check for multiple instances of Elements 2022 Editor running.

https://community.adobe.com/t5/photoshop-elements-discussions/adobe-photoshop-elements-editor-won-t-load/m-p/12998539#M81588

pelaird

Glenn 8675309

Legend

Find this file, make a new shortcut on your desktop. Make sure it's the exe file shown- people sometimes selectthe wrong file to make a shortcut.

C

Crystal25099062jqok

Participant

I am having the same issue. Did anything finally end up working for you?

S

Sheila25129449z913

Participant

Yes, actually mine was very simple and most definitely operator error lol at some point, i'd forgotten my password so i signed in using facebook. Not the name on the account. Once i reset my password, it began working again. There are many other great suggestions i was given here as well. Just an fyi when i finally got it figured out, i called microsoft, they were very patient with me and walked me through the entire process, even had me completely reload the program. If all else fails that's a route you can go as well maybe. Good luck!