Photo Editor Won't Open

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Suddenly, I cannot open the Photo Editor in my Adobe Photoshop 2024. I attach the two messages I am receiving. I see no way to “designate a DLL” like they say I’m supposed to.

Feature request

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Jeff Arola

Community Expert

This is a known bug with the Photoshop Elements 2024.2 update on the Windows side.

See this thread here for a temp solution until Adobe issues a new update:

https://community.adobe.com/t5/photoshop-elements-discussions/pe-2024-editor-wont-open/td-p/14543447

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Cel367106119ib3Author

Participant

Thanksl. I'll try that. I spent 3 hours this morning on chat with a tech. He uninstalled and then reinstalled Elements 2024 and finally got it to open. I edited one photo but then I had to leave. Before I could get back to editing, my Outlook Express froze and I had to restart the computer - which closed Elements down. Now, when I tried to reopen, I got the same messages and it won't open AGAIN. The tech told me to contact microsoft support and tell them it's a Microsoft configuration file error. I just spent a fruitless hour trying to get to Microsoft support for this problem. It's driving me crazy!

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Peru Bob

Community Expert

Moved from the Download and Install forum to the Photoshop Elements forum.

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Ben M

Community Expert

Do you meet all of the system requirements for Photoshop Elements? I found this thread that suggests the error appears if your system does not meet the system requirements: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-error-at-loading-of-ippcv-library/idi-p/12420457

Here's the KB article:
https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

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