Photo Editor Won't Open

Forum|Forum|1 year ago
April 13, 2024
3 replies
862 views

Suddenly, I cannot open the Photo Editor in my Adobe Photoshop 2024. I attach the two messages I am receiving. I see no way to “designate a DLL” like they say I’m supposed to.

Feature request

This topic has been closed for replies.

Jeff Arola

Community Expert

This is a known bug with the Photoshop Elements 2024.2 update on the Windows side.

See this thread here for a temp solution until Adobe issues a new update:

https://community.adobe.com/t5/photoshop-elements-discussions/pe-2024-editor-wont-open/td-p/14543447

C

Cel367106119ib3Author

Participant

Thanksl. I'll try that. I spent 3 hours this morning on chat with a tech. He uninstalled and then reinstalled Elements 2024 and finally got it to open. I edited one photo but then I had to leave. Before I could get back to editing, my Outlook Express froze and I had to restart the computer - which closed Elements down. Now, when I tried to reopen, I got the same messages and it won't open AGAIN. The tech told me to contact microsoft support and tell them it's a Microsoft configuration file error. I just spent a fruitless hour trying to get to Microsoft support for this problem. It's driving me crazy!

Peru Bob

Community Expert

Moved from the Download and Install forum to the Photoshop Elements forum.

B

Ben M

Community Expert

Do you meet all of the system requirements for Photoshop Elements? I found this thread that suggests the error appears if your system does not meet the system requirements: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-error-at-loading-of-ippcv-library/idi-p/12420457

Here's the KB article:
https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

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