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ZMAN_friendship5073
Participant
Nov 3, 2025 2:54 AM UTC
Question

Photos from Facebook albums are suddenly not opening correctly

Everything has been good with the images until now. To my knowledge nothing has changed. No updates or changes. If I save and open a image from a FB album I get a raster image purple colors. If I open it any other way like with a photoviewer it is fine. Any other image from any other source it is fine. Any ideas?

    2 replies

    Per Berntsen
    Community Expert
    Per BerntsenCommunity Expert
    Community Expert
    Nov 3, 2025 10:00 AM UTC

    Saving the image in another application usually fixes it. (although re-saving a jpg is not recommended for quality reasons)

    See https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-color-distortion-when-opening-images-saved-from-facebook-in-photoshop-26-5/idi-p/15237352

     

    A moderator will move this thread to the Photoshop forum.

     

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    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    Nov 3, 2025 11:09 AM UTC

    @Per Berntsen 

    The interface appears to Photoshop Elements instead of Photoshop, so I've moved it there.

     

    @ZMAN_friendship5073 

    See this primary thread in the Photoshop forum, as it also applies to Photoshop Elements.

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-color-distortion-when-opening-images-saved-from-facebook-in-photoshop-26-5/idi-p/15237352

     

    Jane

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