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Question

Photoshop Elements 12 / Windows 11 Compatibility

Forum|Forum|3 years ago
January 15, 2023
17 replies
11096 views

Is Elements version 12 compatible with Windows 11? I recently installed my downloaded version and it caused my entire computer (new) to crash and I had to restore it.

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Greg_S.

Community Expert

@tony_8068 said: if 2 elements of the program won't load in the first place, it's already too late to start changing the part-loaded program to run in compatability mode

Please explain what you mean about the 2 elements of the program not loading. Since you have apparently not tried the solution that has worked for others, I'm not sure why you think another solution is necessary.

T

tony_8068

Participating Frequently

Hi Greg. Forgive me, I'm not tech expert, but the same as with jrbdmb above I loaded the software and noted that 2 items popped up as unable to load amid the 1000s that flashed before my eyes. I can't recall the name of those items. Like jrbdmb I just let it finish, tell me it had successfully loaded and just assumed all would be fine. When i shut down and tried to power up the laptop just showed the brand on screen and nothing else for hours. It then told me it was trying to repair and ultimately I had to reset everything. Tried again, same result. I assumed it was a laptop issue until I stumbled into this thread via a google search. I am trying to follow the instructions above but as I say, it seems you need to load it and then fix it, and it it doesn't all load in the first place....well is that an issue ? I followed the link to "Try installing Elements in Compatibiliy Mode." as you posted above but was confused whether I need to do something before loading or need to load (what I can) and then adjust it once loaded. Appreciate your help as not sure what to do otherwise. The only reason i bought the new laptop was to edit photos on holiday in a months time.....

T

tony_8068

Participating Frequently

Has a solution been found for the issue of trying to load PSE 12 on a new win 11 laptop ? I have already loaded twice and had to do factory resets twice as laptop fails to restart once program is loaded. I see suggestions to adapt the program to run in win 7 compatability mode but presumably if 2 elements of the program won't load in the first place, it's already too late to start changing the part-loaded program to run in compatability mode ? Trying to get to speak to an adobe human is proving impossible as I have no paid-for support plan in place.......

T

thiagofialhos

Participant

Same here with my Samsung Book with W11... For me, it look like Adobe don't wanna we still using Photoshop elements 12 for so long. In fact, I repeated the process without success and now, probably, my windows will crash again when I restart my laptop. #plannedobsolescence

R

rhr_2213

Participant

My new HP computer also crashed.

T

tony_8068

Participating Frequently

Hi - did you manage to load PSE12 successfully in the end ?

J

Jutras387658304apn

Participant

Exactly the same result appended with my new windows 11 computer.

T

tony_8068

Participating Frequently

Hi - did you manage to load PSE12 successfully in the end ?

Greg_S.

Community Expert

Try installing Elements in Compatibiliy Mode. See this post for some instructions. For Elements 12, you will find the PhotoshopElementsEditor.exe file in the following path: C:\Program Files (x86)\Adobe\Photoshop Elements 12.

Peru Bob

Community Expert

You may need to install the Creative Cloud application before installing Photoshop Elements:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

I had to install it to be able to install PSE 2018 on Windows 11.

J

jrbdmb

Participant

FYI, I already had CC installed on a new LG Windows 11 laptop, the installed Elements 12. There were two drivers that did not install - looking back that was a red flag, but I figured at worst Elements would not run. But no, in fact my laptop would not even boot. Reinstalling Windows from scratch now.

T

tony_8068

Participating Frequently

Hi jrbdmb - did you manage to load PSE12 successfully in the end ?

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