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martijns86315203
Participant
October 21, 2026
Question

photoshop elements 13 serial

Subject: Unable to Activate Photoshop Elements 13 Due to Serial Number Activation Limit

Dear Adobe Support Team,

I am experiencing an issue activating my copy of Photoshop Elements 13.

Recently, I purchased a new PC and needed to reinstall Photoshop Elements 13. However, when I enter my serial number, I receive a message indicating that the serial number has been used too many times and can no longer be activated.

This is a legitimate license that I have owned and used for many years. The software was previously installed on my old computer, which I no longer use. I would therefore appreciate your assistance in resetting the activation count or otherwise enabling me to activate the software on my new PC.

Please let me know if you require any additional information, such as my serial number, Adobe ID, proof of purchase, or other details.

Thank you for your assistance. I look forward to your response.

Kind regards,

 

martijns86315203

    4 replies

    Glenn 8675309
    Legend
    October 24, 2026

    You’re done with using that version of photoshop elements.   There is nothing you can do about it.   In Jun of 2024 Adobe changed their policy about resetting activations.  They simply don’t do it anymore.

    There is nothing you can do about it.  There is nothing Adobe can do about it.

    There is no reason to talk about a perpetual license,  or “I paid good money”, you simply are done with using photoshop elements 2013. 

     

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    Community Expert
    October 22, 2026

    Hi ​@martijns86315203 remote resetting of activation count is not possible now. If you have something running on one computer I would keep it as is. Refer the following article for more details

    https://community.adobe.com/announcements%2D616/activation%2Dlimit%2Dreached%2Dfor%2Dnon%2Dsubscription%2Dadobe%2Ddesktop%2Dapplications%2D565112

     

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    -Manan
    martijns86315203
    Participant
    October 22, 2026

    thanks I will look into that

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    Karl Heinz  Kremer
    Community Expert
    Community Expert
    October 21, 2026

    You’ve posted in the Adobe Acrobat forum. Please re-post in the correct area. 

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