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Participant
April 3, 2019
Question

Photoshop Elements 15 printing problem

  • April 3, 2019
  • 3 replies
  • 1141 views

When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

    This topic has been closed for replies.

    3 replies

    Dhananjay Sati
    Community Manager
    Community Manager
    April 4, 2019

    Hi robp,

    Thanks for posting in Adobe forum.

    I understand you are facing issue with Adobe Elements.

    Could you please follow the following steps :

    • Open Welcome Screen Of Adobe Photoshop Elements
    • Click "Adobe Photoshop Editor" & Hold (Ctrl + Alt + Shift) keys & do not leave them until you get the message below.
    • Click "Yes"
    • It will Open Adobe Photoshop Elements Editor.
    • Restart Adobe Photoshop Elements & check it.

    Hope this works

    Thanks

    Regards

    Dhananjay

    Medha_Sharma
    Adobe Employee
    Adobe Employee
    April 4, 2019

    Hello,

    Apart from the solution mentioned by hatstead, please also try reconnecting your printer to see if it helps.

    Thanks,

    Medha

    hatstead
    Inspiring
    April 3, 2019

    robp22037511  wrote

    When trying to print from Editor, an error message appears that it cannot connect unless I select a printer.   However, I can print OK from the Organizer.  How do I fix this issue as I do not know how to select a printer?

    See if this helps:

    Open Editor in Expert tab

    Go to Edit menu>Preferences>General and look for this:

    Click to reset and reboot the computer.

    Participant
    April 4, 2019

    Tried all the suggestions, yours and others. Still have the same problem. I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

    Regards

    Rob

    hatstead
    Inspiring
    April 4, 2019

    robp22037511  wrote

    Tried all the suggestions, yours and others. Still have the same problem.  I guess I'll just have to switch to organizer when I want to print. Thanks for trying to help.

    Regards

    Rob

    One other suggestion is to make sure that you have the latest driver for your printer. Check on the manufacturer's web site.