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Henk Heerink from Holland
Participating Frequently
July 28, 2021
Answered

Photoshop Elements 2020 (Organizer) crashes on backup.

When I want to make a (full) backup with the Organizer, the program crashes. The message is that Elements Organizer prepares the backup ...

The size of the files that are needed, is apparently 1,5 TB, while my external drive has 2,7 TB. What can I do?

 

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5 replies

Henk Heerink from HollandAuthor
Participating Frequently
August 3, 2021

contributions. He suspected that the size of the backup could be a possible factor. So he suggested a restore with a small test catalog in the same destination. I did do that on an external drive and it was succesfull.  Apart from that, I've also tried to optimize and recover the original catalog. Also I tried a recovery. All 3 attemps didn't work. So what can I do now?

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Henk Heerink from HollandAuthor
Participating Frequently
August 3, 2021

In the begin of my reply there's some text missing:

I became a tip from Michel, a volenteer on this forum who has an 'Adobe Community Professional' badge from his contributions. Etc.

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meg576Correct answer
Inspiring
August 3, 2021

You might find this link helpful...

https://community.adobe.com/t5/photoshop-elements/pourquoi-la-sauvegarde-du-catalogue-de-pse-2019-est-impossible/td-p/10589028

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    Henk Heerink from HollandAuthor
    Participating Frequently
    July 28, 2021

    Boy the way, I have a laptop with Windows. 

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