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Hoot Gibson
Inspiring
November 28, 2021
Answered

Photoshop Elements 2022 won't install Mac Monterey

  • November 28, 2021
  • 6 replies
  • 5338 views

I recently got my 2019 iMac working, and upgraded it to Monterey. I bought Photoshop Elements 2022, and Premiere Elements 2022, and downloaded them from Adobe. 

 

Photoshop Elements won’t install. It hangs up saying “Installing (7%)” and “10-12 MINUTES LEFT.” It’s been this way for over an hour. This is the second time I’ve tried installing PE2022, with the exact same results. 

 

After this, I installed Premiere Elements 2022, and the install worked. I’m not familiar with Premiere, but it seems to work.

 

Any thoughts or ideas how to make Photoshop Elements 2022 work with Monterey yet? I’ve read about the problems and hope Adobe will get this fixed sooner rather than later. Maybe this info will help.

    This topic has been closed for replies.
    Correct answer Hoot Gibson

    Updated to Monterey 12.1 and now everything works. Photoshop Elements installed, and works. Premier Elements continues to work. No reboot necessary.

     

    Thank you Apple and Adobe. I'm glad I'm a hobbiest now, and didn't need these for work.

    6 replies

    raymondf14949122
    raymondf14949122
    Participating Frequently
    October 9, 2022

    I did this so others can get around a lot of the information here that won't work for them. It is what I sorted out on my own after having similar issues that hadn't been n issue before.  Best of luck everyone. 

    Solution for Photoshop Elements 2022 installer err... - Adobe Support Community - 13255578

     

      artbyrobinking
      artbyrobinking
      Participating Frequently
      November 13, 2022

      Thank you! 

        raymondf14949122
        raymondf14949122
        Participating Frequently
        June 28, 2023

        Sorry for late response. You are welcome. BTW, for future reference you can disable updates. You can check out this link for specifics for MAC or Windows. https://jkost.com/blog/2022/02/disabling-auto-update-for-adobe-applications.html. It should still work.

        artbyrobinking
        artbyrobinking
        Participating Frequently
        July 9, 2022

        Hi!

         

        I've been trying to do the most recent Adobe Photoshop Elements 20.0 update for several hours on Mac Monterey. After I click to do the update, things go OK until I get a screen telling me to "quit" conflicting apps. The first time, the conflicting app was "Adobe Task Manager." Subsequent times it was the Adobe Applications Manager app.

         

        Each time I clicked on the Help button and was sent to a detailed set of instructions. Great!

         

        But each time I clicked to open the Activity Monitor (as instructed) it froze, empty. Spinning ball...nothing displaying. FOUR TIMES. I had to force quit the Activity Monitor each time. I shut off PSE, checked the Activity Monitor each time, afterwards, and it was fine as long as I wasn't trying to do the update. Each time I tried to do the PSE update, the Activity Monitor froze. 

         

        How am I supposed to use the Actvitiy Monitor to close "clonflicting apps" when every time I try to do the PSE update it freezes the Activity Monitor?

         

        I've been using PSE since 2008, never had so many problems. I had to borrow money to pay for this version; now I can't update it! This latest one may be the end of the line for me and Adobe. 

         

        Very disapppointed, but still hoping someone will have an answer.

         

         

        artbyrobinking
        artbyrobinking
        Participating Frequently
        July 9, 2022

        Typo: "clonflicting apps" should read "conflicting apps."

         

        L
        Lucy245363977kkn
        Participant
        May 20, 2022

        Hey Hoot, how can I find out how to use Photoshop 2022.  My computer is new.  I have a Mac using Monterey.

        No problem installion but I cannot figure out h ow to use the new tools and look everywehre for a good tutorial and find none really good enough or easy to understand.

        H
        Hoot GibsonAuthor
        Inspiring
        May 20, 2022

        Sorry Lucy, I can't help you there. I have Elements, which is very different from PS. There are lots of tutorials on the web, and here on the Adobe site. 

         

        It's not an easy program to use. The learning curve is difficult, but once you learn it, it's an awesome program. I used it in the early 2000's, but don't need that level of ability any more.

        H
        Hoot GibsonAuthorCorrect answer
        Inspiring
        December 20, 2021

        Updated to Monterey 12.1 and now everything works. Photoshop Elements installed, and works. Premier Elements continues to work. No reboot necessary.

         

        Thank you Apple and Adobe. I'm glad I'm a hobbiest now, and didn't need these for work.

        H
        Hoot GibsonAuthor
        Inspiring
        December 20, 2021

        2022 for those that missed the Title and original post. 😉

         

        I don't have 2021, or anything that will work on a newer Intel Mac.

        M
        MASewall
        Participating Frequently
        December 14, 2021

        I saw a post this morning that says that PSE 2022 (presumably also 2021) won't start up at all with Monterey 12.1. I have received a refund and no longer have any version of PSE installed. I'd appreciate it if someone with an M1 Mac can confirm that PSE 2022 won't startup at all in 12.1. My surmise all along is that something in PSE's startup routines does something to the working copy of the OS that 1) prevents future starups of the app if it is quit without a restart of the Mac, and 2) regardless of whethe PSE remains open or is quit, installs an error in Rosetta 2 on an M1 Mac that will subsequently lead to a spontaneous restart. If PSE 2022 will not execute at all on an M1 Mac with OS 12.1, that would mean that Apple has modified OS code and Rosetta code to prevent whatever PSE's startup was doint that it should not be doing (a single app should never be able to bring down the entire OS).

         

        If my inference is correct, then Adobe now has a powerful clue pointing to exactly what the PSE startup bug is. Apparently, whatever PSE is trying to do at that point has some importance attached to it; so, Adobe may have to puzzle some to find an alternative way to do what they think must be done. Solving that riddle without sewing the seeds of some future disaster may take awhile--how long awhile is anyone's guess without more detail regarding what the software architects are up against.

         

        Can someone with an M1 Mac and PSE 202 installed please report on what happens when PSE 2022 is launched with OS 12.1 installed?

        H
        Hoot GibsonAuthor
        Inspiring
        December 14, 2021

        I'm not sure why you continue to copy and paste your other posts to this thread, but your issue (M1 processor) has nothing to do with my question (intel processor). Your comments and suggestions are better addressed in the other thread, as you have done.

        M
        MASewall
        Participating Frequently
        December 14, 2021

        I copyied ONE post between threads. There is a connection between PSE 2022's inability to function properly on both Mac platforms because the bug corroupts the working copy of the OS in memory. On an Intel Mac the corruption apparently only affects PSE. If it runs at all, it runs only once per restart. On an M1 Mac it's still Intel code; so, it must use Rosetta 2 and the corruption it causes leads to an OS crash as Rosetta 2 is a hybid between an app and the OS. The fact that the bug occurs in the subset of the Intel OS that's contained in Rosetta 2 should help Adobe identify the cause of failure on both platforms. Indications are that OS 12.1 makes the PSE 2022 bug more of a problem because it no longer will execute even once per restart (true?).

         

        Monterey just went from 12.01 to 12.1 instead of 12.02. If Apple remains consistent in its numbering convention, 12.1 is more than a security patch. One change may be to protect that sectdion of Intel code that ends up in Rosetta so that a single app can't force a restart of the OS, or at least can't force a restart the way PSE 2022 had been doing it. Were I a coder at Adobe trying to find and fix this glitch, I'd take a serious look at what 12.1 changed in the Rosetta 2 code.

        Glenn 8675309
        Glenn 8675309
        Legend
        November 29, 2021

        Wait until Adobe issues an update- there is no word, all you can do is wait. 

          H
          Hoot GibsonAuthor
          Inspiring
          November 29, 2021

          Thanks, that's what I figured. Hopefully this helps motivate them. I appreciate the reply!

           

           

          A
          Alexander Blaak
          Participant
          December 10, 2021

          Now it's December 10th 2021........no solution yet for the incompatible PSE 2021 / 2022 and OS Monterey, shame on Apple and Adobe.......users are not able to work! This can't be tolerated......or is it politics to get users to Adobe Creative cloud? And does Adobe Creative cloud has the same issues with OS Monterey?

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