Photoshop Elements v13.recently my computer faile and lost progs and data. when trying to install to new computer error states serrial number in use

You could optionally upgrade to PSE 2026 for $20 off as a previous user.  It’ll include Organizer and a 3 year license.  Download the 7 day Free Trial and see what you think.  Find System Requirement details right here.  

​@visual_Skylinefd73 Even though your old computer is corrupted, Photoshop Elements stayed activated on that machine. This is where you are caught in a Catch-22: because the drive is corrupted, you can’t deactivate it normally, so Adobe’s system still thinks the serial number is in use. When you try to install on your new computer, it blocks the activation.

You’ll need Adobe employees to reset the activation on their end. I would suggest that you post this under the Download and Install forum and ask them to clear the activation count for your Photoshop Elements serial number. Once they reset it, you’ll be able to install and activate on your new computer without any issues.
 

As per ​@Anubhav M message in a different post, as stated and pinned, you best bet is post there versus this channel: Please visit the Download & Install community board to post your query.​​​