Problems with PSE 14, can't parse jpeg data and not enough ram memory?

I'm having the exact same problem, but in Photoshop CC, not in Elements. And like the OP, everything worked fine until recently.

Hi johnloguk,

Thanks for posting in Adobe Forums.

It seems you are facing performance issue with Adobe Photoshop Elements.

Please read & follow this article .

Hope this helps.

Thanks

Regards

Dhananjay

toujours aucune réponse de Adobe ou microsoft. cela montre le peu d'attention porté aux clients.

mon photoshop 14 ne fonctionne toujours pas, la solution proposée n'est valable que pour le  16

mon écran technique sur adobe photoshop 14 donne les infos suivantes

Adobe Photoshop Elements Version : 14.1 (20151206.m.83730)  x64

Système d'exploitation : Windows 10 64 bits

Version : 10Architecture du système : UC Intel Famille :6, modèle : 12, niveau : 3 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Nombre de processeurs physiques : 2

Nombre de processeurs logiques : 4

Vitesse du processeur : 3193 MHz

Mémoire intégrée : 4022 Mo

Mémoire libre : 485 Mo

Mémoire disponible pour Photoshop Elements : 8 MB

Mémoire utilisée par Photoshop Elements : 100 %

Taille de la mosaïque d'images : 128K

Niveaux de mémoire cache de l'image : 6

Aperçu de la police : Moyenne

Compositeur de texte : Latin

Affichage : 1

Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920

Dessin OpenGL : Désactivé.

ée pour photoshop 16 ne peut s'appliquer

mon écran de contrôle Adobe Photoshop donne les informations suivantes

I found what were supposed to be two separate solutions requiring a change my registry. I am not a techie so I was hesitant to try as the days keep slipping by with no solution to this problem from either Microsoft or Adobe which is frustrating in and of itself.

I finally worked up the courage to change my registry entries for PSE 14. I tried one method to change the registry with a new DWORD entry for OverridePhysidalMemoryMB with a value of 4000. I tried both hexadecimal and decimal for the values and neither worked. I still get a parsing error on opening JPEG photo, which all of my pictures are.

If anyone has successfully corrected this issue, please reply with a step by step process and the letter by letter value for all the text commands in REGEDIT.

I have thousands of JPEG images I now have no way to access.

johnloguk  wrote Never had a single problem with my PSE 14 until yesterday. It started after a Windows 10 update, which may or may not be a coincidence? I now can't open most files, it says it can't parse the jpeg data, and with the few files I can open it won't allow me to do even the most basic edit or save because it says there isn't enough ram memory. My business depends on me getting this sorted fast. Now please I don't want techie speak answers that I can't understand, just plain basic English. Is it a problem with Windows 10, do I need to pursue that? Will it help to uninstall PSE 14 and re-install it? Is this a common problem with an easy fix for someone like me with little tech knowledge? Will updating to PSE 18 help? So far I've tried the forums but can't understand a single word of answers to similar issues. We are not all techie nerds who live inside our computer hard drives, so please keep it simple

Since there are already many posts about the issue and that you have found the workaround, your problem is to make it work, which means to edit the Windows registry. It's quite understandable that you don't want to take risks with that, but:

- there is no other way to solve the issue apart from going back to the previous Windows version, which is even more tricky and which can't last forever.

- updating to PSE2018 won't help, nor uninstall/reinstal.

- I am sure you'll find a friend or relative or even a nearby computer shop to do it for you.

The best description is in this post by ssprengel this morning:

Photoshop Elements 2018 memory problems - unable to edit and save files