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Participant
September 20, 2017
Question

Re-Install Photoshop Elements 14 on new home computer

  • September 20, 2017
  • 4 replies
  • 611 views

Hey! Sorry if this is in the wrong place, I don't ever really post here.

I recently built a new PC, and I want to install Photoshop Elements 14 on it.

I currently have PE14 installed on my work computer, and I'm not sure how to go about getting it on my new home computer.

I did not deactivate PE14 on the old home computer before building the new one.

Anyone have any tips or tricks to get it running on my newly built computer?

Thanks!

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    4 replies

    hatstead
    Inspiring
    September 20, 2017

    You can try that, but it is my understanding that the license is for two machines. If your old home computer is not operational so that you are unable to deactivate, you may have to contact  Adobe to do this for you.

    support

    Peru Bob
    Community Expert
    Community Expert
    September 20, 2017

    hatstead  wrote

    You can try that, but it is my understanding that the license is for two machines.

    support

    I assumed that the "work computer" was also owned by the OP.

    Peru Bob
    Community Expert
    Community Expert
    September 20, 2017

    I did not deactivate PE14 on the old home computer before building the new one.

    Go here and use the chat option to ask only to have your activations reset:

    Contact Customer Care

    John Waller
    Community Expert
    Community Expert
    September 20, 2017

    You'll need your PSE 14 serial number. If you've got that, you're good to go.

    Download the PSE 14 installer from Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    Install then enter your serial number when prompted.