Surface 4 Pen not working correctly with Adobe Elements 15 after recent windows 10 update

I also have the same problem -- and no solution yet. So I, too, would be EXTREMELY happy to get a working explanation on what to do. About four months ago (I think after some Windows update?) the following behavior was shown in Adobe Acrobat Pro 2017:

- The left-lick was previously using the rubber; now it does nothing.

- the sensitivity decreased SIGNIFICANTLY. I cannot draw a "2" anymore unless it's huge. I can't fill out forms anymore since theire 5mm radius is too small now for the extremely bad pen sensitivity

- in Paint the pen still works perfectly: I can draw a "2" arbitrarily small

My Windows is **always** up-to date, so that can not be the cause.

If I need to deinstall something, I'd really like to know what and where. Is it some device from the device manager? If so, which one? Is it "Surface Pen Pairing"?

Hi to all,

I had the same problem like many others of you and was very annoyed.
BUT in the forum of microsoft I found the information which finally solved my problem!!!

May be you try this too! Good luck!

Look here:

Surface Pen swap bug (In Photoshop!) - Microsoft Community

(Page 7 of 9)

That's the input:

"

try this - we will use a registry entry to see if we can return to prior

behavior

REG FILE - copy the text between the dotted lines into notepad and save it as

fixpen.reg and then double click/tap and confirm you want to enter into the

registry

------------------------------

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen]

"LegacyPenInteractionModel"=dword:00000001

------------------------------

restart your Surface. any change?"

the microsoft patch seemed promising but it didn't solve the issue for me on Adobe Elements 14. .

I applied the patch, rebooted, and restarted the program. Now, pointing tools like a brush don't cause the image to pan but don't work unless, as before, I double touch the styles to the tablet or I press the button on the side of the stylus.

Thank you Adobe and Microsoft for addressing

On Surface Studio and Book 2 this worked for me ....see link:

Unexpected panning or scrolling in some apps with pen after applying - Microsoft Community

I had the same issue today with the update. I was not able to roll back the windows update as it wouldn't let me.
I contacted adobe yesterday and windows too and they said they were working on a work around.
Today they called me and emailed me this fix.
Cannot paint with stylus when zoomed in on image | Windows 10

it worked. after I did the fix and restarted the computer.

it was so annoying not being able to zoom in on the drawing

good luck to everyone apparently this is not just an adobe issue the tech guy was saying it was effecting a bunch of other products.

I'm ready to throw this Surface Pro 2 out the window and I loved this thing before this damn Photoshop pen problem!   Looks like I'll have to pull out the iPad pro to get any painting done.  What a pain in the @ss.  Thanks adobe and microsoft,  Maybe I'll cancel that $50 / month for Adobe and ditch the PC altogether.

I had this same issue. I have since found a workaround that Microsoft suggested.

It is on this page https://support.microsoft.com/en-us/help/4093112/windows-10-update-kb4093112

https://support.microsoft.com/en-us/help/4093112/windows-10-update-kb4093112

You can resolve this issue using the following steps:

1. From Start, search for cmd
2. Right-click Command Prompt in the search results, and choose Run as administrator
3. At the command prompt, type or copy/paste:
   reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f
4. Press Enter

After the command executes, the issue with panning and scrolling should be resolved.

Microsoft is working on a resolution and will provide an update in an upcoming release.

It worked for me, so hopefully it works for everyone else.

I've seen reported several places that the new version of Windows 10 has some major bugs, including security. It was due out this week but has been delayed several weeks. Waiting patiently. NOT.

At the moment I fixed the problem uninstalling the last Windows update, waiting for the next one.

Windows Update -> View installed update history -> Uninstall updates:

2018-04 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4093112)

Now my pen works again on Adobe Photoshop CC 2018 (I have a Surface Pro 4).