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AlexisAriel
Participant
January 25, 2018
Answered

Surface Pro pen panning instead of drawing.

  • January 25, 2018
  • 11 replies
  • 13048 views

I have been using Elements 14 for the passed year and a half on my Windows Surface Pro, I have had no issues til yesterday.
When I open the canvas my pen doesn't draw but it pans the canvas. However, if i press the right click button my tablet pen, it sometimes works. I brought my tablet to Microsoft where they told me the problem wasn't with the pen itself, but could not help me further.
When I searched online it seems that photoshop was not compatible with tablets in prior years but had been working just fine for me til now. [It was even a selling point for me as I purchased photoshop along with my surface pro.]

Any ideas on how to solve this problem would be wonderful.

Thank you!

This topic has been closed for replies.
Correct answer PECourtejoie

Hello, I would rather apply the Microsoft patch that fixes the problem they created: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/unexpected-panning-or-scrolling-in-some-apps-with/

11 replies

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brkofdon
Participant
March 30, 2018

I am also having this issue. Using the surface pen in Adobe Photoshop CC pans when trying to draw vertically, but if I start my line horizontally the line then draws. I just recently updated Windows 10, which could be the problem. I'll see if I can roll back to the last version of Windows and see if that helps? But Windows needs to catch this bug! Its very frustrating.

    M
    myrdin
    Participant
    April 2, 2018

    I'm having this exact issue on Surface Studio.

    If I'm zoomed in at all -- any attempt to draw a vertical line pans.

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