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Participant
May 12, 2023 6:00 PM UTC
Question

Trouble loading Elements 10 into new Windows 11 desktop

Just got a new desktop with Windows 11. While trying to install Elements 10, I got 2 errors about PX Drivers. 

1 - A driver cannot load on this device.  Driver: PxHI64.sys  A security setting is preventing this driver from loading

2- A driver cannot load on this device.  Driver: Px Engine Device Driver for 64-bit Windows Sonic Solutions. A security setting is preventing this driver from loading. 

 

Windows won't let me change the Memory settings. Is there anything I can do to install this program ?

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2 replies

Greg_S.
Community Expert
Community Expert
May 12, 2023 9:04 PM UTC

What you are describing is a driver for a DVD device that you probably do not need.  See my post here and please report back if deleting/renaming the file helps with the installation.  You may also need to use the setup file's comaptibility mode to install the program.  See this thread for further information.

 

 

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Peru Bob
Community Expert
Community Expert
May 12, 2023 7:44 PM UTC