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Inspiring
December 12, 2022
Question

23.1 Update GUI Slowly Becomes Sluggish While Working, Restart Fixes

  • December 12, 2022
  • 28 replies
  • 1864 views

I didn't have this issue on 23.0, but 23.1 now the GUI slowly becomes more laggy until it's annoying enough to make me restart, which then solves the laggy GUI issue, but then it slowly comes back as I work.

 

I am on a 2017 iMac currently. 4.2 GHz Quad-Core Intel Core i7, 64GB of RAM, 2TB SSD, and Radeon Pro 580 8 GB. This happens both with project files created in 23.0 and new ones created in 23.1.

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28 replies

Kevin-Monahan
Community Manager
Community Manager
December 13, 2022

ghuff,

I have seen complaints with AVCHD footage as of late related to the audio codec. AVCHD audio is usually reliant on the OS to deliver support. Your info helped. I will involve the product team, as it's affecting many editors.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
ghuffAuthor
Inspiring
December 12, 2022

I just realized that I am using the AVCHD source because of a bug in the ProRes recordings that put the sound out of sync, so I'm using that to fix that, then deleting the clip. This is when the GUI slowdown occurs, even though I delete the clip once I make sure the ProRes audio is back in sync.

ghuffAuthor
Inspiring
December 12, 2022

Thanks for your help. I was pretty sure it was a bug because it has just started happening since the update to 23.1.

Kevin-Monahan
Community Manager
Community Manager
December 12, 2022

Thanks for the clarification. I am trying to get this bug some attention today. Sorry about this, my friend.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
ghuffAuthor
Inspiring
December 12, 2022

Sorry, I did not mean to imply that this project was a mixture of both. The current project I am working on is a brand-new project started today with a multicam of three angles that are all ProResLT files.

A project I was working on yesterday was a project upgraded into Premiere v23.0 that was a multicam of 2 XF-AVC 1080 10-bit 4:2:2 clips LongGOP and a MP4 encoded out of Resolve.

Both of these projects exhibit the same behavior.

Kevin-Monahan
Community Manager
Community Manager
December 12, 2022

Weird. I think it still may be media related. What happens with a test project and only the ProRes files? 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
ghuffAuthor
Inspiring
December 12, 2022

Hey Kevin, I disabled hardware-accelerated decoding on the GPU and restarted the whole system and the the problem still continues.

 

I am on macOS Monterey 12.6.1. Video format has been both XF-AVC 10-bit 4:2:2 MXF files and ProResLT files in a multicam setup.

Kevin-Monahan
Community Manager
Community Manager
December 12, 2022

Hey, ghuff,

I'm Kevin from Adobe Support. It sounds like a disturbing error you are having there. Sorry about that. I have a similar machine but I'm not seeing anything yet that resembles your problem during my own editing sessions (I am also an editor).

 

Though I'm not a dev, I'll try to help troubleshoot while we await a response. In Media Preferences, you can disable hardware-accelerated decoding on the GPU. That will take effect after a reboot. See if that works.

 

More info will also help the team: How do I write a bug report?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio