24.0 issues: not enough system space to work properly - random crashes - black screen - importer 39

Thanks for the determined troubleshooting and continuing to post ... that's all necessary to get to what the hay is going wrong there.

aaaaaannnnnnnnnnnnnd its crashing again. worked for 30 minutes just fine and now when im moving in the timelime between clips i get the error code that some frames couldnt be loaded and then it just crashes without a crash report x)

Wow. Thanks for reporting back with so much detail. Here's hoping!

Stan

@jstrawn @Stan Jones @R Neil Haugen @Ann Bens @curreylo i have some news. I tried the Cleaner Tool again after deleting everything that was adobe related on my system. restarted my computer and tried installing 24.0 again. after it was finished i restarted my computer again and tried to open Premiere on 24.0. Not a single error code came up so i opened a new project to see that still no error codes came up. Then i imported 206 4k files into the new project to make kind of a limit test. turns out that the cleaner tool might fixed it. Ram is not skyrocketing to 99% anymore now. my Computer works fine while PP is open with huge amounts of media in it. no freezes, no crashes but all my old projects are gone. cant and wont open any project that i worked on in 23.6 or older because im scared that it will ruin everything again. im happy and sad at the same time. happy that i can work again now after 1 week of frustration and sad on the othr hand that all my old projects that i worked on are gone. thanks to everyone here in this thread for helping me. sorry if i sounded mad or else from time to time in the past week but the frustration took over . Glad to have this kind of community. Great start of the week. Thanks to everyone and have a nice week! 

@jstrawn I really need your help now. I simply cant work, i lose money by the minute. i cant work. it crashes and its giving me "failed to load importer39" and "adbe is running on low system memory" error codes as soon as i open premiere, no project open nothing. i also tried the cleaner tool already but nothing seems to work.im frustrated because i  cant work since last week because of your update. HELP ME PLEASE.

Thanks for that information.

@jstrawn, any logs etc that Felix can send you to help you help him? His last post indicates that he is not getting a crash report option.

Stan

@Stan Jones Thats the thing, i dont get any crash report to send to adobe. it jsut closes or freezes my entire system. 

The Adobe CC apps allow us to install a new major version while leaving the previous ones installed.

So we can install a new version and test if it works with our media and workflows. And if it doesn't, return to working in the previous version.

Which is what you're can do to keep working.

I am new to this entire world. Been editing full time with my new career for 13 months. Never had a single problem until now with 24.0. Some projects freeze on opening, ripple edits take nearly 7 seconds and some dont work. Audio playback is distorted and im losing money by the minute. I am now days behind on every project as i cannot complete a single one.

2021 

DellXPS 17 16ram 1024 ssd 

I am the furthest thing from tech Savy so i need some serious help here. If i cannot complete my projects this week ill be out of the apartment with nothing in a 3rd world country. I am 100% sustaining on my editing and Uploads income. 

Felix,

Does the crash report pop up for the system error? This is the one referred to by @jstrawn in his post:

https://community.adobe.com/t5/premiere-pro-bugs/24-0-is-broken/idc-p/14152723#M15808

He is an adobe employee, and can be very helpful.

If you are getting the report, be sure to put in your email address, and, as he says, a description of what your were doing at the time. This can help to isolate the problem.

If you are not getting the report, then @jstrawn might be able to point you to log files being saved that can be useful.

Stan