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outkasta
Known Participant
Jul 24, 2021 8:23 AM UTC
Answered

A7S3 glitching in 15.4 Premiere Pro on M1 MacBook Air 16gb

I'd updated to 15.4 Premiere, which now has native support for M1 Macs, on my M1 Macbook Air 16gb, but now there's imaging glitching randomly in almost every A7S3 XAVC-S 4K footage when viewing on monitor and even after exporting them! This happen a lot in Beta version before.

 

If I swtich back to 15.2 Premiere without native M1 support, the glitching is gone. Or as I swtich to other source files like A7C footages, the glitching is gone as well. I think this only happen ti A7S3 footage. 

 

Does anyone have same issue? Maybe this will be resolved in future update?

 

 

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    mayjain7130546Correct answer
    Participating Frequently
    Aug 25, 2021 7:06 AM UTC

    Hi @alexandreh47044936 , 

     

    Thanks for the confirmation. We have enabled Hardware Acceleration decode of HEVC/H264 4:2:2 10 bit on Mac ARM systems in the latest Premiere Pro Beta builds. The issue has been fixed in the latest beta build(starting from build 58). 

    It is not available yet in regular builds, though on track to be available there also. You can continue working with Beta builds for now. 

    Thanks,
    Mayjain

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    58 replies

    StealHeart
    StealHeart
    Participant
    Mar 5, 2022 11:25 PM UTC

    I am having the same problem with footage from a Sony FX6.  I just bought a 16in M1 Max.  Ive got 3 projects lined up.    Is there any fix for this???  Premiere Pro has been my go to editing software for years, but we can't afford set backs and delays.  I bought the M1 Max specifically for increasing the speed at which we work.  This is slowing me down greatly.

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    StealHeart
    StealHeart
    Participant
    Mar 8, 2022 4:23 AM UTC

    UPDATE

    I've been experimenting with my settings and I may have found a workaround.  I am rendering at a high VBR (12/18) and with the maximum bit depth box checked.  SO FAR, I have not had any glitches with those settings.  I have rendered 3 videos.  All 3 were shot on my FX6.  One of the videos was glitching like mad at a lower, CBR and without the max bit depth box checked.

     

    Obviously I am delivering in h.264/MP4.  I don't know about those of you who have had glitching in other codecs.  Maybe try checking the maximum bit depth box (if available) in whatever codec you're rendering in.  Maybe it will help.   Good luck.

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    jforozcop@gmail.com
    jforozcop@gmail.com
    Participant
    Jan 26, 2022 8:52 PM UTC

    I had the same Issue and I fixed it opening Premiere Pro using Rosetta. This solver the issue for me!

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    albertot55760805
    Participant
    Dec 28, 2021 6:47 PM UTC

    By the way if you have a 16inch M1 Max, same situation. Obviously a major downer considering I've been waiting for the macbook for 2 months now to find out it's useless for the application I need it for.  I rented two Sony FX3's and rec at 10bit 4:2:2 for chromakeying.  It was heartbreaking to have to go back to my 2019 macbook.   Can we get a fix for this Adobe?  Whats the hold up?  

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    Leonie5CC2
    Participating Frequently
    Dec 20, 2021 3:45 PM UTC

    Still not solved. Oh well, FCP here I come.

     

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    Leonie5CC2
    Participating Frequently
    Dec 7, 2021 8:33 PM UTC

    Question to those who've had this problem, is it solved in the current version?

     

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    alexandreh47044936
    Participating Frequently
    Dec 7, 2021 8:41 PM UTC

    Yes since the 22 !

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      Leonie5CC2
      Participating Frequently
      Dec 20, 2021 3:44 PM UTC

      No it's not solved. I am still having the same issue with the current version.

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      exclusivemoose
      exclusivemoose
      Known Participant
      Sep 29, 2021 2:18 AM UTC

      Yep!! Almost every m1 user is having the same issue.  If you revert back to version 15.0 or 15.2, it will fix the issue for now.  

       

      I'm just going around telling everyone this, since Adobe will not address the fact that they broke the entire playback/exporting process for M1 Macs (no the beta didn't fix it, and even if it did, then just RELEASE THE UPDATE).  

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      mayjain7130546
      Participating Frequently
      Oct 27, 2021 2:08 PM UTC

      Hi @exclusivemoose ,


      This fix is now available in the regular builds. Please download the latest Premiere Pro version 22 from the creative cloud app. Let us know how it goes for you.

      You can have a look at this announcement https://community.adobe.com/t5/premiere-pro-discussions/adobe-max-2021-and-adobe-premiere-pro-v-22/td-p/12473605

       

      Thanks,
      Mayjain

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      alexandreh47044936
      Participating Frequently
      Sep 15, 2021 3:59 PM UTC

      It s resolved with the new beta version (but i can not use my old template with this new version) so the only solution is to open premiere by cliquing "..." then OPEN with INTEL version. and it works fine... 

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        derclaudio
        Participant
        Sep 15, 2021 6:16 PM UTC

        GREAT GREAT GREAT!

        Had the same problem with templates and all the settings in the beta version plus: I didn't want to use a beta just because of ONE essential bug. "using Rosetta" tick helped me!
        Hi Adobe, can you please just repair this bug in an update and not refere to a beta version for TV production?

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          mayjain7130546
          Participating Frequently
          Sep 16, 2021 5:53 PM UTC

          Hi @derclaudio @alexandreh47044936 ,


          Thanks for the confirmation that it's fixed in beta.

          It's on track to be available in regular builds too. We will update you when it happens. 

           

          Thanks,

          Mayjain

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          derclaudio
          Participant
          Sep 15, 2021 3:34 PM UTC

          I have the same problem with footage shot in 4k on a DJI drone and converting into 1080i for broadcast.
          Funny note: project exported on a M1: glitching problems (frames jumping back and forward)

          project exported on an MBP i7: no problems

           

          I guess, both using software encoding.

           

          Not sure, why Adobe suggests a transcoding in handbrake (a freeware tool might be better than the most common NLE software?)

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          mayjain7130546
          Participating Frequently
          Aug 24, 2021 10:40 AM UTC

          Hi @defaultxyjvoixrrgs0 @outkasta @alexandreh47044936 @Silkr0ad @Leonie5CC2 defaultxw549fsl2ywx, 

           

          Sorry again for this issue. We have enabled Hardware Acceleration decode of HEVC/H264 4:2:2 10 bit on Mac ARM systems in the latest Premiere Pro Beta builds. We expect the issue to get fix in the latest beta build(starting from build 58). 

          Please download the latest Premiere Pro Beta build from Creative Cloud --> Beta apps --> Premiere Pro (Beta)

          https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

          You can have a look at the announcement here: 
          https://community.adobe.com/t5/premiere-pro-beta/discuss-hardware-acceleration-decode-for-4-2-2-10-b...

           

          Please let us know how it goes for you. Rest assured that we are actively monitoring this issue.

           

          Thanks,
          Mayjain

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            outkastaAuthor
            Known Participant
            Aug 24, 2021 7:54 PM UTC

            Awesome, thanks. Almost about to go to Final Cut Pro, which I don't really like.

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              alexandreh47044936
              Participating Frequently
              Aug 24, 2021 10:38 AM UTC

              I don't have this issue anymore with the last beta version. Don't have yet tried with the regular one. Check if i m right?

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                mayjain7130546Correct answer
                Participating Frequently
                Aug 25, 2021 7:06 AM UTC

                Hi @alexandreh47044936 , 

                 

                Thanks for the confirmation. We have enabled Hardware Acceleration decode of HEVC/H264 4:2:2 10 bit on Mac ARM systems in the latest Premiere Pro Beta builds. The issue has been fixed in the latest beta build(starting from build 58). 

                It is not available yet in regular builds, though on track to be available there also. You can continue working with Beta builds for now. 

                Thanks,
                Mayjain

                Translate
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