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troid.org
Participant
October 11, 2023
Answered

Adobe Premiere Pro 2024 is Damaged and Can't Be Opened

  • October 11, 2023
  • 4 replies
  • 5454 views

Hi there,

 

Just wondering if anyone else is getting this problem with premiere 24. I followed the instructions in this existing post to no avail: 

https://community.adobe.com/t5/premiere-pro-discussions/adobe-premiere-pro-2023-is-damaged-and-can-t-be-opened/td-p/13348245

 

All other 2024 apps work fine. 

    Correct answer Ann Bens

    Unistall and use cleanertool

    Then reinstall.

    See how that goes.

    4 replies

    Mohammad Aamir Khan
    Adobe Employee
    Mohammad Aamir Khan
    Adobe Employee
    January 14, 2025

    Easy Fix - Allow it from Security TAB
    "Open Anyway" Need to be clicked from Security tab when this Error Appearted and relaunch app after allowing it

    Thanks
    Aamir Khan

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    January 14, 2025

    @Mohammad Aamir Khan 

    and for Windows?

    Mohammad Aamir Khan
    Adobe Employee
    Mohammad Aamir Khan
    Adobe Employee
    January 14, 2025

    Its basically a Permission glitch, Please try Launch app as Administrator on a PC or Try Launch Hidden Admin Account on PC
    1. Open Terminal (With Admin) 
    2. Type the below command in it:
    net user Administrator /active:yes
    3. You will find a new Admin account called Administrator in it.
    4. Login in this new Acciount

    5. Open Premiere Pro and check.
    ( Hidden Admin account is a kind of Super Admin account with app permissions)

    Thanks
    Aamir Khan

    D
    don Thomaso
    Participant
    October 12, 2023

    Adobe !!!! this is not good and thustworthy.

    Have used Adobe software since the first release of Photoshop. It just gets more and more complicated.

    Can't belive we have to follow this complicated guideline and use a special Adobe cleaner app!!

    What is this? We pay a lot of money for Adobe CC.

    Please make an update to Premiere Pro that fixe the issue and please don't spread a lot of file all over my computer when you install things.

      D
      don Thomaso
      Participant
      October 13, 2023

      I manually deleted all Premiere-files on user/Documents + all files in user/Library/Preferences,

      then uninstalled Adobe Premiere Pro 2024,

      the installed Adobe Premiere Pro 2024.

       

      All works now — no "Damaged"-dialogue at the start.

      Did not use the cleaner app or followed all the steps proposed.

      K
      Kuldeep30102067akqb
      Participant
      October 12, 2023

      Same Isssue. Did uninstall and reinstall nothing happened.

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        October 12, 2023

         

        quote

        Did uninstall and reinstall nothing happened.


        By @Kuldeep30102067akqb

        Did you use the Cleaner Tool?

        Ann Bens
        Community Expert
        Ann BensCommunity ExpertCorrect answer
        Community Expert
        October 11, 2023

        Unistall and use cleanertool

        Then reinstall.

        See how that goes.

          T
          troid.orgAuthor
          Participant
          October 12, 2023

          I can confirm that this worked for me. I had missed the cleanertool step. Thanks Ann.

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