I'm trying to open Premiere Pro 2023 from the Creative Cloud but I'm just getting the following message:
Does anyone have any insights on what to do? I can't even move it to the bin as it tells me I have to manually move it to the bin,
Thanks a lot for the reply. I will try the suggested solution from your link.
Thanks for that tip. I've tried that and also uninstalling and then reinstalling. No luck. Same message appears.
when uninstalling, did you also remove preferences?
MacOS uses checksums and digital signatures to ensure that applications haven't been corrupted or infected with malware. If you see this warning, the fix is typically to remove and reinstall that application to be certain that it is intact and all components are correctly installed.
Let us know if that works.
Tried that and unfortunately, that didn't work 😞
Did you reset preferences? Do you have antivirus software running?
I am experiencing that exact same thing. I have deleted preferences and uninstalled and re-installed premiere. Still get the same error message and the program won't open.
uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html to download and install an os compatible desktop cc app
use the desktop cc app to install your cc programs/trials
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