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Participant
June 21, 2016
Question

Adobe Premiere Pro CC 2015.3 with AMD graphic card

  • June 21, 2016
  • 22 replies
  • 47395 views

Hey guys,

so I updated today to Premiere Pro CC 2015.3 and it doesn't support my graphic card anymore.

Tech specs:

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 3072 MB

All drivers are updated.

Not beeing able to use the graphic card to render and export makes it all very slow. I tried to activate the OpenCL rendering but it's all greyed out, in Premiere as well as in the media endcoder.

Thanks for your help!

This topic has been closed for replies.

22 replies

Participant
June 23, 2016

I have the same problem.

Tried the following steps:

- Disabled Intel onboard graphics

- Reinstalled latest crimson driver

- Reinstalled 2015.3

I am using an R9 200 AMD graphics adapter.

Photoshop seems to find the graphics card, Premiere, AE and Media Encoder do not. Only Mercury Software available.

Output of GPUsniffer:

--- OpenGL Info ---

Vendor: ATI Technologies Inc.

Renderer: AMD Radeon R9 200 Series

OpenGL Version: 4.5.13440 Compatibility Profile Context 16.200.1025.0 20.19.15.4444

GLSL Version: 4.50

Monitors: 3

Monitor 0 properties -

   Size: (0, 0, 1920, 1200)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

Monitor 1 properties -

   Size: (-1920, 0, 1920, 1200)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

Monitor 2 properties -

   Size: (1920, 0, 1920, 1200)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 1

   Shaders 422: 1

   Shaders 420: 1

--- GPU Computation Info ---

Found 2 devices supporting GPU computation.

OpenCL Device 0 -

   Name: Hawaii

   Vendor: AMD

   Capability: 2

   Driver: 2

   Total Video Memory: 4096MB

OpenCL Device 1 -

   Name: Intel(R) HD Graphics 4600

   Vendor: Intel

   Capability: 1.2

   Driver: 1.2

   Total Video Memory: 1629MB

   * Not chosen because of initialization failure.

Vinay Dwivedi
Adobe Employee
Adobe Employee
June 21, 2016

Hi,

What is the operating system and exact model number of the card?

//Vinay

Participant
June 21, 2016

Operating system is Windows 10 64bit with all updates installed and AMD R9 280

Vinay Dwivedi
Adobe Employee
Adobe Employee
June 21, 2016

Hi,

Try to install the below software and restart the machine.

AMD Radeon Software Crimson Edition 16.6.1 Release Notes

//Vinay