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Question

After updating to version 23.3 of premiere pro, playback is extremely slow and unusable.

Forum|Forum|3 years ago
May 8, 2023
4 replies
2494 views

I updated "PP" to its newest version and ever since, trying to run playback of any clips in the timeline is just too choppy to make edits with. The program seems to be slugging around overall since. On opening up the software intially it works fine, but that dissipates very quickly. Is downgrading to the previous version best idea?

This topic has been closed for replies.

S

Sidney338435044diw

Participant

Experiencing choppy playback and sluggish performance after updating software can be frustrating, but there are several steps you can take to address the issue before considering downgrading. Here is a step-by-step guide to troubleshoot and potentially resolve the problem:

Check System Requirements: Ensure that your computer meets the system requirements for the updated version of the software. Sometimes, newer versions may demand more resources. Check the software's official website for the recommended system specifications.
Update Graphics Drivers: Outdated or incompatible graphics drivers can contribute to performance issues. Visit the official website of your graphics card manufacturer and download the latest drivers for your specific model.
Adjust Playback Settings: In the software settings, look for playback or performance options. You may find settings related to hardware acceleration or playback quality. Experiment with different settings to find the configuration that works best for your system.

Peru Bob

Community Expert

You can try using proxies:

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

anthonyp89343363Author

Participating Frequently

Appreciate the feedback.

M

masti29804426ptck

Participant

Are there any GPU updates available or external sources I can use to better my GPU performance?

R

RjL190365

Legend

Regrettably, no. Nothing at all whatsoever (except for maybe the RAM) is user-replaceable at all. Worse, the Apple hardware system is permanently locked to the hardware that is originally in that system.

And your MacBook Pro apparently has only the integrated Intel Iris Pro graphics, and no discrete GPU whatsoever. Therefore, you're permanently stuck with what it already has.

And your system has two Thunderbolt 2 ports - but most newer eGPUs absolutely require Thunderbolt 3 or newer in order to work properly. (Sure, you can run an eGPU through Thunderbolt 2; however, the GPU performance will be bottlenecked by the interface.)

Peru Bob

Community Expert

Make sure Windows is fully updated.

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

anthonyp89343363Author

Participating Frequently

I’m on macOS Monterey
Version12.6.5
Processor 2.2GHz Quad-Core Intel Core i7
Memory 16GB 1600 MHz DDR3
Graphics Intel Iris Pro 1536 MB

Peru Bob

Community Expert

Your GPU doesn't meet the latest minimum requirements:

Intel: 2 GB of GPU memory

https://helpx.adobe.com/premiere-pro/system-requirements.html

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