An unknown error occurred while opening the project

Forum|Forum|4 years ago
July 19, 2021
4 replies
6861 views

Hello everyone. I've been working on a project forever now, an hour long documentary, and as of recently I'm now unable to open the project file. When I try opening the file, the message reads "an unknown error occured while opening the project".

I've already tried several potential solutions, such as opening an autosave file, restarting my computer, importing the project into a new project... all of which have not worked. Still the same error.

Is the entire project now corrupt? Is it possible to fix this? If so, how can I go about doing so? I'd really hate to lose months and months of work and start over.

Thank you!

A

antonios7562987

Participant

I found a solution on my end. Not sure that it will be the same for others. I simply had to change out the usb-c to usb-c cable that was connected to the SSD I was editing off of. Everything went back to normal.

C

CroixSather

Participant

I had this problem. It wouldn't open when I started Premiere Pro. The solution I found was to open the project from FINDER or FILES. Or open Premiere Pro, escape out of the opening box when starting PP. Then go to Files > Open recent.

I first disconected my hard drives, restarted the computer, and then opening it directly from the file. Hours of work saved and yelling colorful words.

Here is a youtube video I found on it. https://www.youtube.com/watch?v=euR3PO_W7XM

Hope this helps.