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Mohsen Aghaei
Inspiring
May 13, 2020
Answered

Fix "an unknown error occurred while opening the project" cc 2015/2017/2018/2019/2020/2021

  • May 13, 2020
  • 26 replies
  • 17860 views

If you faced with "an unknown error occurred while opening the project"

first check your autosaves folder

God forbid if you can't open any of them either, then don't waste your time anymore. Those files are corrupted and needs some surgery and reconstructions on the XML core that needs programming skills and at the sametime knowing Premiere pro project's XML mechanism.

If you are able to deal with those codes then go for it but if you not...

I can help you fixing your files. just drop me a line "chooriy" at gmail.com and attach your project file. Soon I will contact you for further processes.

 

I'm doing this for about 4 years and there are lot's of successful recoveries of mine you can find in the posts below.

I'm very fast and will answer all requests so quickly.

 

Solved: An Unknown error occurred while opening the projec... - Adobe Support Community 

CC 2017: An unknown error occurred while opening t... Adobe Support Community

 

This topic has been closed for replies.
Correct answer Ann Bens

Mohsen has not been around for 2 years now.

Thread locked.

26 replies

Participating Frequently
December 7, 2021

Hi Mohsen! I have a project that I have tried to open and get this error, as well as with the auto-save files. I have emailed you my project file. Please let me know if you are able to assist. Thank you in advance!

Participant
September 18, 2021

Hey Mohsen! I have already mailed you the file. Additionally if you want you can access the file from here

 

https://drive.google.com/drive/folders/1BLgbCjIuujai4lUFFnuYvhSezIyBOUbc?usp=sharing

Sergio Venturini
Inspiring
August 12, 2021

Thanks! @Mohsen Aghaei for your generous work! I've sent you my file right now. I'm in desperate need of your hlp. Thanks again...

Participant
July 22, 2021
Dear Mohsen,
Please help me. It is a large client project. I can`t open it. I send project by mail
 
Participant
July 13, 2021

Dear Mohsen,

 

I've just received the above error message. It is a large client project, somehow I forgot to save a copy and need your urgent help since deadline is in 2 days.

 

I sent you an email with my project, could you please help me out?

 

Regards.

Participant
July 5, 2021

Hi @Mohsen_Aghaei I,ve just emailed you with a similar problem.... But bigger Lol

 

If u can hel me i would so glad. Can you save my life?? ❤️

Mohsen Aghaei
Inspiring
July 5, 2021
Send me your file to my email "chooriy@gmail.com"
Mariplaut
Participant
May 6, 2021

Hello Mohsen,

 

My Name is Mari i'm trying to open this file after an error that i got exporting the file, i about to cry bercause after tree days of hard working now i'm stuck in 0 again, i wold like to ask you if you can help me out trying to fix this file would be very appreciated. i'm sending youy the file at chooriy@gmail.com, thanks in advance for your help.

 

Regards.

 

Mari.

Participant
May 27, 2021

Hi, help me please

I have a problem with this project: https://we.tl/t-ES2hU51Nnp, I get this error when I try to open "an unknown error occurred while opening the project premiere pro cc" as well as auto-save. I saw that you were successful with several projects. I hope you can help me! I'm desperate 😞

Jeff Bugbee
Community Expert
Community Expert
March 17, 2021

I'm now very curious, what exactly are you doing to fix these projects @Mohsen Aghaei ?

Participant
March 17, 2021
MSg to Mohsel he is very helping guy ...after resolve ur proble u can help Mail ur project file to chooriy@gmail.com direct chat with this guy
mukesh_naresh
Participant
March 17, 2021

Bro please help me with this I need the asap if you please can share your email with me I can share the project file with you

Mohsen Aghaei
Inspiring
March 17, 2021

you can reach me at "chooriy@gmail.com"

Schstone
Participant
March 6, 2021

@Mohsen Aghaei Recovered and working just great!