Skip to main content
Mohsen Aghaei
Inspiring
May 13, 2020
Answered

Fix "an unknown error occurred while opening the project" cc 2015/2017/2018/2019/2020/2021

  • May 13, 2020
  • 26 replies
  • 17862 views

If you faced with "an unknown error occurred while opening the project"

first check your autosaves folder

God forbid if you can't open any of them either, then don't waste your time anymore. Those files are corrupted and needs some surgery and reconstructions on the XML core that needs programming skills and at the sametime knowing Premiere pro project's XML mechanism.

If you are able to deal with those codes then go for it but if you not...

I can help you fixing your files. just drop me a line "chooriy" at gmail.com and attach your project file. Soon I will contact you for further processes.

 

I'm doing this for about 4 years and there are lot's of successful recoveries of mine you can find in the posts below.

I'm very fast and will answer all requests so quickly.

 

Solved: An Unknown error occurred while opening the projec... - Adobe Support Community 

CC 2017: An unknown error occurred while opening t... Adobe Support Community

 

This topic has been closed for replies.
Correct answer Ann Bens

Mohsen has not been around for 2 years now.

Thread locked.

26 replies

Schstone
Participant
March 6, 2021

Many THANKS @Mohsen Aghaei Mohsen Aghaei for recovering my project! Many weeks of editing I suddenly couldn't access no matter what I tried, but now, bellow is a screenshot of the recovered project and I'm back to work! 

Schstone
Participant
March 6, 2021

Recovered!

 

Participant
December 2, 2020

He was genius  i have try all the troubleshoting but am failed then i mail my project mr mohsen the resolve my problem thnxxxx brother for ur service ...Abhishek (India)

Participant
July 12, 2020

Thank you so much Mohsen! I've searched online for days to solve this problem myself. Luckily I found this forum. You saved me from having to do over days of editing! Much thanks. Here's a screeshot my recovered project.

 

 

Recovered!

Mohsen Aghaei
Inspiring
May 15, 2020

This is a recovered project from a client from Turkmenistan (@Saparow )

https://we.tl/t-DyXJek8msM

Participant
May 15, 2020

Thanks @Mohsen_Aghaei for fixing my project! It was showing "an unknown error occurred" and working well now. Below is the screenshot of my timeline.

Mohsen Aghaei
Inspiring
May 15, 2020
Your welcome
Ann Bens
Community Expert
Community Expert
May 13, 2020

Glad you are back!

Mohsen Aghaei
Inspiring
May 13, 2020
My pleasure.