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Answered

Audio dropping out during playback in timeline

Forum|Forum|13 years ago
May 1, 2013
22 replies
66336 views

Hey everyone,

I've dug through these forums and unless I just completely overlooked it I have not found a solution to this issue. I've listed my setup below and then have stated the issue I'm experiencing.

27-inch, Mid 2011 iMac

3.4 GHz Intel Core i7

16GB 1333 MHz DDR3

AMD Radeon HD 6970 1024MB

Running Mac OS X Lion 10.7.5 (11G63)

Currently working off of a portable 1TB G-Technology G-DRIVE via FW800.

Working in Premiere Pro CS6 Version 6.0.2

Editing in a sequence with settings:

1920 x 1080 23.976fps (also tried in a 29.97fps timeline with same issue)

Working with footage that is 23.98fps

Working with a combination of ProRes 422 (LT) and native H.264 Quicktime files strait from a 5D Mark 3.

The issue I'm having is during playback the audio will competely drop out. The video will continue playing on just fine but the audio drops completely out. All audio levels drop as well in the audio mixer meters so it truly is losing all communication with my audio layers in the timeline.

I read in other forums to go into Finder and delete out the .caf files, re open Premiere Pro, wait for them to be recreated then carry on. I tried this approach with no luck. Deleting the .caf did not change anything. Audio is still dropping out as I try to play through my timeline. The only way to get the audio back is to pause then press play again. I have 5 total channels of audio with only 2 of those channel active.

Any ideas on what is happening would be greatly appreciated. This is incredibly frustrating have to export out a video just to be able to watch it through.

Correct answer dsfsdsdfsdffdsf

I had the exact same problem when transitioning from FCP to Premiere the other month. It was indeed incredibly frustrating. I solved it in my instance by keeping my projects and cache on the system drive (Documents/Adobe/Premiere Pro/6.0 on a Mac). Haven't had the audio dropouts since. I'm guessing it might be a similar problem for you as you're working off an external drive. Try keeping the media and assets on the external drive but the project on the system drive in the Adobe default location. Good luck!

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B

bubbadoonyc

Participant

Bump.

Getting this same problems in Premiere 7.2.1.

Suddenly my sequence's audio drops out entirely. The waveforms are there. Video plays back at the full frame rate. But no audio.

I'm working on a 2012 Mac, 24GB RAM, OS 10.9.1, with Prores LT files in a Prores sequence, 29.97. No mixed frame rates. Previews and caches are stored locally on the startup drive.

All I can do is to duplicate my sequence periodically, and then I revert to my last saved version when this occurs. This is obviously not ideal.

lehestro

Inspiring

I'm also having this issue. It wasn't a problem for me, actually, until the move to CC 2014. I have my cache files on my SSD system drive, and all my media on a fast USB 3 SSD external. Still this issue. Rendering audio doesn't help. I just increased by audio buffer from 512 to 1024. Hopefully that will help somewhat. Will report if it does.

Also, I should say, it doesn't do this all the time. Just at random. It has, however, gotten progressively worse.

dsfsdsdfsdffdsfCorrect answer

Inspiring

I had the exact same problem when transitioning from FCP to Premiere the other month. It was indeed incredibly frustrating. I solved it in my instance by keeping my projects and cache on the system drive (Documents/Adobe/Premiere Pro/6.0 on a Mac). Haven't had the audio dropouts since. I'm guessing it might be a similar problem for you as you're working off an external drive. Try keeping the media and assets on the external drive but the project on the system drive in the Adobe default location. Good luck!

Kevin J. Monahan Jr.

Legend

PaulM-Aus wrote:
I solved it in my instance by keeping my projects and cache on the system drive (Documents/Adobe/Premiere Pro/6.0 on a Mac). Haven't had the audio dropouts since.

Thanks PaulM-Aus,

JordanLynn1, let us know if this works for you.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

S

S D Best

Inspiring

This hasn't worked for me, despite using a Mac Pro, late 2013.

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